Getting Help; Limited Warranty Terms - Verbatim Gigabit Ethernet Hard Drive User Manual

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Getting Help

If you are experiencing difficulty installing or using your Verbatim product, please visit the
main Technical Support website at www.verbatim.com/support.

Limited Warranty Terms

The Verbatim Americas, LLC warranty obligations for this hardware product are limited to
the terms set forth below:
Verbatim warrants its products to be free of defects in material and workmanship under
normal use and service for a period of 3 years from the date of purchase. Verbatim's sole
obligation with respect to claims of non-conformance made within the warranty period
described above shall be, at its option, to repair or replace any item of Equipment that
Verbatim, in its sole discretion, determines to be defective, subject to the procedure set
forth below.
Verbatim's warranty obligations hereunder are expressly conditioned upon (i.) the
Products being properly installed, used and maintained at all times by Customer;
(ii.) the Products not being subject to unusual mechanical stress or unusual electrical or
environmental conditions or other acts of God; (iii.) the Products not being subjected to
misuse, accident or any unauthorized installation/deinstallation by Customer or other third
party; (iv.) the Products not being altered or modified in an unauthorized manner, unless
approved in writing or otherwise performed by Verbatim and (v.) Customer promptly
installing all Product revisions that have been released for such Products by Verbatim
throughout the warranty term. Verbatim does not warrant that the Products will operate in
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