Solving Print Problems - Lexmark M3150dn User Manual

Troubleshooting
Jammed pages are not reprinted
Action
a
Turn on jam recovery.
1
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam Recovery
2
Select On or Auto, and then press
b
Resend the pages that did not print.
Were the jammed pages reprinted?

Solving print problems

Printing problems
Multiple‑language PDF files do not print
Action
Step 1
a
Check if the print options for the PDF output are set to embed all fonts.
b
Generate a new PDF file, and then resend the print job.
Do the files print?
Step 2
a
Open the document you want to print in Adobe Acrobat.
b
Click File > Print > Advanced > Print As Image > OK > OK .
Do the files print?
Print jobs do not print
Action
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
.
Yes No
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
149
customer
customer