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2.
All faulty phones under warranty will be replaced or repaired
free of charge at Sagem Communication's option (with the
exclusion of repair of any other damage), once it has been
specified that the work required for the application of the
warranty will be done in a workshop and that the return
costs (transport and insurance) of the phone to the address
to be indicated to it by the Sagem Communication
after-sales service, whose phone number will appear on the
delivery note, will be charged to the customer.
Subject
to
essential
Communication does not accept any warranty, explicit or
implicit, other than the warranty provided expressly in this
chapter, nor shall Sagem Communication accept
responsibility for any immaterial and/or indirect damages
(such as loss of orders, loss of profit or any other financial
or commercial damage) under the warranty or not.
3.
The acceptance of a phone under warranty demands that a
purchase document that is legible and without
modi-fication, stating vendor's name and address, date and
place of purchase, type of phone and IMEI, are attached to
the warranty, and that the information on the phone
identification label is legible and that this label or any other
seal has not been tampered with.
The warranty applies in normal conditions of use.
Prior to sending the phone for repair, it is the customer's
responsibility to backup at his expense the customized data
stored in the phone (phonebook, settings, wallpapers). A list
of backup facilities can be provided by Sagem
Communication on request. The responsibility of Sagem
Communication cannot be invoked if damage occurs to
customer files, programs or data. The information or
operating elements and the contents of files will not be
re-installed in any case in the event of loss.
Sagem Communication may decide, at its option, to repair
40
legal
provisions,
Sagem
the phone with new or reconditioned parts, replace the
phone with a new phone or, in any dispute, a phone in good
working condition. During its work Sagem Communication
reserves the facility to make, where necessary, any
technical modifications to the phone where these
modifications doe not adversely affect its initial purpose.
Faulty parts to be replaced during a repair under warranty
will become the property of Sagem Communication.
The phone repair and standstill time during the warranty
period may not lead to an extension of the warranty period
as stated in article 1 above, provided no other vital
provisions have been agreed.
The application of the warranty is subject to the full payment
of the sums due for the phone when the request for support
is made.
4.
The following are excluded from the warranty:
Breakdowns or malfunctions due to non-compliance with
the installation and use instructions, to an external cause of
the phone (shock, lightning, fire, vandalism, malice, water
damage of any type, contact with various liquids or any
harmful
agent,
unsuitable
modifications of the phone made without the written
consent of Sagem Communication, to a servicing fault, as
described in the documentation supplied with the phone, to
lack of supervision or care, to poor environmental
conditions of the phone (especially temperature and
hygrometry, effects of variations in electric voltage,
interference from the mains network or earth) or even due
to a repair, a call-out (opening or trying to open the phone)
or to servicing done by personnel not approved by Sagem
Communication.
Damage resulting from inadequate packaging and/or poor
packing of the phone sent back to Sagem Communication.
Normal wear and tear of the phone and accessories.
electric
current...),
to
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