Solving Common Problems - Samsung AQ12F Series User Manual

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
Problem
The air conditioner does not
operate at all
The air conditioner does not
operate with the remote control
No beep is heard when you press
the on the remote
control
The air conditioner does not cool
The fan speed does not change
when you press the
button
The air ow direction does not
change when you press the
button
The timer is not correctly triggered
Odour is permeated in the room
during air conditioning
Explanation/Solution
N Check that the breaker used for the air conditioner is switched on.
N Check that the operation indicator on the indoor unit is on;
if necessary press the button on the remote control.
N Check whether the Timer indicator on the indoor unit is switched on.
If so:
- Wait until the switch-on time is reached and the air conditioner starts
up automatically
- Cancel the timer (see pages 16 and 17 for further details)
N Check that there are no obstacles between you and the indoor unit.
N Check the remote control batteries.
N Check that you are close enough to the indoor unit
(seven meters/yards or less).
N Check that you are pointing the remote control at the remote control
sensor in the right of the indoor unit.
N Replace the remote control batteries if necessary.
N Check that the correct operating mode has been selected
(Auto, Cool).
N The room temperature may be too low.
N Dust may be blocking the air filter guard; refer to pages 23 for
cleaning instructions.
N Check that there is no obstacle in front of the outdoor unit.
N Check that the operating mode is set to the Auto, Cool or Fan
mode ; in the Dry mode, the fan speed changes automatically.
N Check that the air conditioner has been switched on; if necessary,
press the button on the remote control.
N Check that the timer has been programmed correctly; see pages 16
and 17.
N Air the room.