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HP ProLiant BL20p Generation 3 User Manual

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HP ProLiant BL20p Generation 3 Server
Blade

User Guide

February 2005 (Fourth Edition)
Part Number 307158-004

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Summary of Contents for HP ProLiant BL20p Generation 3

  • Page 1: User Guide

    HP ProLiant BL20p Generation 3 Server Blade User Guide February 2005 (Fourth Edition) Part Number 307158-004...
  • Page 2 Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the U.S.

  • Page 3: Table Of Contents

    Hot-Plug SCSI Hard Drive ..................1-3 Power Button........................1-6 System Switches......................1-7 NMI Switch....................... 1-7 System Maintenance Switch ..................1-8 System Settings Switch..................... 1-8 Identifying System Board Components................1-9 Identifying Local I/O Cable Connectors ............... 1-10 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 4 Memory..........................4-9 DIMM Installation Guidelines ..................4-9 Installing DIMMs ......................4-9 Smart Array 6i 128-MB Battery-Backed Write Cache Enabler........4-11 HP ProLiant BL20p G3 Dual Port Fibre Channel Adapter ...........4-14 Chapter 5 Server Blade Configuration and Utilities Software and Utilities ......................5-1 Integrated Lights-Out Advanced Management ............5-2 Redundant ROM Support..................5-5...
  • Page 5 Problems After Initial Boot ..................A-16 Appendix B Battery Replacement System Board Battery Replacement ................B-1 Appendix C Regulatory Compliance Notices Regulatory Compliance Identification Numbers.............C-1 Federal Communications Commission Notice ..............C-1 Modifications ......................C-1 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 6 European Union Notice ....................C-2 Japanese Notice....................... C-2 Korean Notice ......................... C-3 BSMI Notice ........................C-3 Battery Replacement Notice ................... C-3 Appendix D Electrostatic Discharge Preventing Electrostatic Damage..................D-1 Grounding Methods ......................D-2 Index HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 7: About This Guide

    BL20p Generation 3 server blade. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 8 WARNING: To reduce the risk of personal injury or damage to the Weight in kg equipment, observe local occupational health and safety requirements Weight in lb and guidelines for manual material handling. viii HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 9: Rack Stability

    IMPORTANT: Text set off in this manner presents essential information to explain a concept or complete a task. NOTE: Text set off in this manner presents additional information to emphasize or supplement important points of the main text. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 10: Related Documents

    Technical Support In North America, call the HP Technical Support Phone Center at 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

  • Page 11: Hp Website

    Third-party hardware or software Operating system type and revision level HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com Authorized Reseller For the name of the nearest authorized reseller: In the United States, call 1-800-345-1518.

  • Page 12: Server Blade Component Identification

    Hot-plug SCSI hard drive Server Blade Front Panel Seven LEDs on the front of the server blade indicate server status. Use Figure 1-1 and Table 1-1 to identify LED locations and functions. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 13 Blue = Flagged (UID) Blue flashing = Management mode Off = No remote management Health Green = Normal status Flashing = Booting Amber = Degraded status Red = Critical status continued HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 14: Hot-Plug Scsi Hard Drive

    Smart Array controller. Their behavior may vary depending on the status of other drives in the array. Use Figure 1-2 and Table 1-2 to identify LED locations and functions. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 15 The third LED indicates fault status (3), where flashing indicates fault-process activity and off indicates a no-fault-process activity. Figure 1-2: Hot-plug SCSI hard drive LEDs HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 16 If this drive is part of an array, a powered-on controller is not accessing the drive. -Or- The drive is configured as an online spare. OK to replace the drive online. The drive has failed and has been placed offline. continued HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 17: Power Button

    IMPORTANT: To remove power completely, remove the server blade from the server blade enclosure. Use Figure 1-3 to identify the button location. Figure 1-3: Power button HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 18: System Switches

    System settings switch (SW1) NMI Switch The non-maskable interrupt (NMI) switch is for use by trained service personnel only. Refer to the HP ProLiant BL p-Class System Maintenance and Service Guide for more information. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 19: System Maintenance Switch

    Reserved The default is OFF. System Settings Switch The system settings switch (SW1) is a four-position switch with all four settings reserved. The default setting for all four positions is off. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 20: Identifying System Board Components

    Smart Array 6i Controller Standard NIC Mezzanine card Smart Array 6i 128-MB Battery-Backed Write Cache Enabler (Optional) Power converter module HP ProLiant BL20p G3 Dual Port Fibre Channel adapter (Optional) continued HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 21: Identifying Local I/O Cable Connectors

    SCSI backplane board connector 2 Fan connectors Identifying Local I/O Cable Connectors Use Figure 1-6 and Table 1-6 to identify the local I/O cable connectors. Figure 1-6: Local I/O Cable Connectors 1-10 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 22 RJ-45 (10/100 Provides an Ethernet connector Ethernet) connector through which you can access the server blade iLO interface from a client device. HP ProLiant BL20p Generation 3 Server Blade User Guide 1-11...

  • Page 23: Server Blade Operations

    CAUTION: Always observe iLO alerts before initiating a power-up override to prevent a hot-plug power supply fault and possible loss of system power. Refer to the HP Integrated Lights-Out User Guide for more information. NOTE: You may choose to perform a power-up override to power up a server blade and to override the power-up request function when the management modules are not in use and when you know that sufficient power is available.

  • Page 24: Powering Down The Server Blade

    For more information about iLO, refer to Chapter 5, “Server Blade Configuration and Utilities.” Powering Down the Server Blade The ProLiant BL20p Generation 3 server blade can be powered down in either of the following ways: Use the virtual power button feature in the iLO remote console to power down the server blade from a remote location.

  • Page 25: Server Blade Setup

    Use both hands to support the server blade when you remove it from the rack. 3. Remove the server blade from the server blade enclosure. Refer to “Removing a Server Blade from a Server Blade Enclosure” in this chapter. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 26: Removing The Server Blade Access Panel

    1. Loosen the thumbscrew on the rear of the server blade (1). 2. Slide the access panel about 1 cm (3/8 in) toward the rear of the unit and lift the panel to remove it (2). Figure 3-1: Removing the access panel HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 27: Removing A Server Blade Blank

    NOTE: Store the server blade blank for future use. Installing a Server Blade Before installing server blades for the first time, define the hardware configuration and server blade deployment process. Refer to Chapter 5, “Server Blade Configuration and Utilities.” HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 28 2. Install the server blade by sliding the server blade fully into the bay (1). 3. Close the ejector lever (2). Figure 3-3: Installing a server blade HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 29: Removing A Server Blade From A Server Blade Enclosure

    3. Grasp the lever and slide the server blade from the server blade enclosure (3). Place a hand under the server blade to support it as you remove it from the server blade enclosure. Figure 3-4: Removing a server blade HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 30: Hardware Options Installation

    CAUTION: Properly ground yourself before beginning any installation procedure. Electrostatic discharge can damage electronic components. CAUTION: Handle the processor with care. Do not bend or damage the pins beneath the processor. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 31: Installation And Upgrade Requirements

    Internal Server Blade Components” in Chapter 3, “Server Blade Setup.” IMPORTANT: The heatsink is not reusable and must be discarded if removed from the processor after application. Figure 4-1: Unlatching the heatsink locking levers and removing the heatsink HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 32: Installing A Processor

    IMPORTANT: The processor and heatsink are designed to fit one way into the socket. Align the arrow on the processor with the arrow on the processor socket. IMPORTANT: Be sure that the processor locking lever is open before installing the processor into the socket. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 33 Forcing the lever closed may result in damage to the processor and its socket, requiring replacement of the system board. Figure 4-4: Removing the thermal interface media cover HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 34: Hot-Plug Scsi Hard Drives And Blanks

    CAUTION: Always populate drive bays with either a hard drive or blank. Proper airflow can only be maintained when the bays are populated. Unpopulated drive bays can lead to improper cooling and thermal damage. NOTE: Port-colored items indicate hot-plug components. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 35: Scsi Id Numbers

    CAUTION: Before removing a hot-plug SCSI hard drive, use the LEDs to determine the status of the drive. Refer to the “Hot-Plug SCSI Hard Drive” section in Chapter 1, “Server Blade Component Identification.” HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 36: Installing Hot-Plug Scsi Hard Drives

    Installing Hot-Plug SCSI Hard Drives 1. Remove the existing hard drive blank or SCSI hard drive from the bay. Refer to “Removing Hard Drive Blanks” or “Removing Hot-Plug SCSI Hard Drives” in this chapter. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 37 5. Use the hot-plug SCSI hard drive LEDs to identify the status of the installed drive. For more information about LEDs, refer to “Hot-Plug SCSI Hard Drive” in Chapter 1, “Server Blade Component Information.” 6. Resume normal server blade operations. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 38: Memory

    DIMMs 3 and 4 reside in bank B. NOTE: The server blade ships with at least two DIMMs installed in DIMM slots 1A and 2A. CAUTION: Use only HP DIMMs. DIMMs from other sources are known to adversely affect data integrity. Installing DIMMs Before installing DIMMs, review the “DIMM Installation Guidelines”...
  • Page 39 Figure 4-9: Installing a DIMM 6. Repeat steps 2 through 5 to install the second DIMM. 7. Reinstall the access panel. Refer to “Accessing Internal Server Blade Components” in Chapter 3, “Server Blade Setup.” 4-10 HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 40: Smart Array 6I 128-Mb Battery-Backed Write Cache Enabler

    To access the internal server blade components, refer to “Accessing Internal Server Blade Components” in Chapter 3, “Server Blade Setup.” Figure 4-10: Removing the Smart Array 6i Controller HP ProLiant BL20p Generation 3 Server Blade User Guide 4-11...
  • Page 41 NOTE: After removing the battery from the plastic carrier, discard the carrier and the cable. The only items required for use with the HP ProLiant BL20p Generation 3 server blade are the battery and the 128-MB Battery-Backed Write Cache Enabler.
  • Page 42 Figure 4-12: Installing the battery onto the Smart Array 6i 128-MB Battery-Backed Write Cache Enabler Figure 4-13: Installing the Smart Array 6i 128-MB Battery-Backed Write Cache Enabler onto the Smart Array 6i controller HP ProLiant BL20p Generation 3 Server Blade User Guide 4-13...

  • Page 43: Hp Proliant Bl20P G3 Dual Port Fibre Channel Adapter

    Panel 2 or any other interconnect that supports a SAN connection. Refer to “SAN Configuration Overview” in Chapter 5, “Server Blade Configuration and Utilities” for more information about connecting to the SAN. 4-14 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 44 Hardware Options Installation To remove the access panel, refer to “Accessing Internal Server Blade Components” in Chapter 3, “Server Blade Setup.” Figure 4-15: Installing the FC adapter HP ProLiant BL20p Generation 3 Server Blade User Guide 4-15...

  • Page 45: Server Blade Configuration And Utilities

    ROM-Based Setup Utility (RBSU) Fan Redundancy ProLiant Power Governor Option ROM Configuration for Arrays (ORCA) Utility Network-based PXE Deployment HP Systems Insight Manager (HP SIM) Diagnostics Utility Automatic Server Recovery (ASR-2) HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 46: Integrated Lights-Out Advanced Management

    ProLiant Support Pack for Microsoft Windows, available from the ProLiant BL p-Class system product page at h18002.www1.hp.com/support/files/server/us/index.html Linux operating system users can download these components from the HP website: www.hp.com/products/servers/linux/ For information on how to use these components with a Linux operating system, refer to the HP website: http://h18000.www1.hp.com/products/servers/linux/documentation.html#howtos...
  • Page 47 IP address and the local I/O cable. For cabling instructions, refer to the documentation that ships with the diagnostic station or to the Documentation CD. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 48 4. Make and save any necessary changes to the iLO configuration. 5. Exit iLO RBSU, when finished. HP recommends using the static IP bay configuration feature on iLO or DNS/DHCP with iLO to simplify installation. If DNS/DHCP cannot be used, use one of the...

  • Page 49: Redundant Rom Support

    1. Access RBSU by pressing the F9 key during power up when the prompt displays. 2. Select Advanced Options. 3. Select ROM Selection. 4. Select one of the ROM banks as the system ROM. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 50: Remote Rom Flash

    If both the current and backup versions of the ROM are corrupt, you must return the system board for a service replacement. Refer to the HP ProLiant BL p-Class System Maintenance and Service Guide and contact an HP authorized reseller.

  • Page 51: Rompaq Utility

    RBSU performs configuration activities and enables you to view server blade configuration information. The server blade ships pre-configured, and changes are not required unless you want to change the default settings. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 52 Boot Controller Order Smart Array 6i Server Availability ASR Status Enabled ASR Timeout 10 minutes Thermal Shutdown Enabled *The default boot order is CD-ROM drive, diskette drive, hard drive, and network, respectively. continued HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 53 Custom Post Message Disabled Advanced Options MPS Table Mode AutoSet Table ROM Selection Use Current ROM Erase Non-Volatile Memory Disabled Erase NVRAM/Boot Disk Disabled NMI Debug Button Enabled Processor Hyper-Threading Enabled continued HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 54: Fan Redundancy

    Fan Redundancy The Fan Redundancy Configuration option determines the behavior of the server if one or more of the cooling fans fail. This feature requires that the HP System Management driver be installed. When the Fan Redundancy option is enabled and the HP System Management driver is installed, the server will not shut down if only one fan fails.

  • Page 55: Proliant Power Governor

    Dynamic Power Savings Mode HP's Dynamic Power Savings Mode allows the system to adjust the processor's power and performance based on the processor’s workload. When the processor is very busy, the processor will run at its maximum performance state. However, when the processor is not busy, it will run at a lower performance state.

  • Page 56: Option Rom Configuration For Arrays Utility

    NICs can be designated for PXE in RBSU. For NIC connector locations on RJ-45 patch panels and interconnect switches, refer to the HP ProLiant BL20p Generation 3 Server Blade Overview card included with the server blade.
  • Page 57 Access the Java Runtime Environment versions at http://java.sun.com/products/archive/index.html DHCP server (IP address assignment) — Pentium or Pentium II 200-MHz or faster processor — 64 MB of RAM — 64 MB of free hard drive space HP ProLiant BL20p Generation 3 Server Blade User Guide 5-13...
  • Page 58 Diagnostic Port IP address or an assigned DHCP or static IP address — CD-ROM drive and/or diskette drive — Any of the following Java Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows users only 5-14 HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 59: Hp Systems Insight Manager

    Network server with an operating system installed HP Systems Insight Manager HP SIM provides comprehensive management of the ProLiant BL20p G3 server blades, maximizing system availability and optimizing IT staff efficiency. HP SIM allows systems administrators to quickly identify hardware failures, isolate and update systems running out-of-date system software, and easily access onboard management resources.

  • Page 60: Automatic Server Recovery-2

    ASR-2 increases server blade availability by restarting the server blade within 10 minutes after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR-2 has restarted the system.

  • Page 61: Integrated Management Log

    NOTE: You can only view the list from the Recovery/Integrated Management Log screen. Viewing the Event List To view the event list: 1. From HP SIM, select the appropriate server blade, then select View Device Data. The selected server blade appears with buttons around its perimeter. 2. Click Recovery.
  • Page 62 The event list displays the affected components and the associated error messages. Though the same basic information displays, the format of the list may differ depending on whether you view it from within HP SIM or from within Survey Utility.
  • Page 63 Kernel Panic: Cause [Linux] Automatic operating Automatic Operating System Shutdown Initiated Due to Fan Failure system shutdown Automatic Operating System Shutdown Initiated Due to Overheat Condition Fatal Exception (Number X, Cause) HP ProLiant BL20p Generation 3 Server Blade User Guide 5-19...

  • Page 64: Configuration And Deployment Overview

    Configuration and Deployment Overview Integrated Lights-Out Advanced (iLO Advanced) can be a helpful debugging tool in the configuration and deployment progress. HP recommends using iLO Advanced to follow the process. Refer to the “Integrated Lights-Out Advanced Management” section in this chapter for connection instructions.
  • Page 65 3. Configure the enclosure setting. Using the iLO web interface, select the BL p-Class tab to access the Enclosure Static IP Settings. The BL p-Class tab provides a user interface for configuring the enclosure-level static IP addresses. HP ProLiant BL20p Generation 3 Server Blade User Guide 5-21...
  • Page 66 Server Blade Configuration and Utilities HP recommends selecting a reasonable starting IP address, with the last digit(s) of the address corresponding to the bay number of each blade (example: 192.168.100.1 through 192.168.100.16), the user can build an easy-to-remember numbering system.
  • Page 67 Server Blade Configuration and Utilities Figure 5-1: Static IP Bay Configuration screen HP ProLiant BL20p Generation 3 Server Blade User Guide 5-23...
  • Page 68 IP address on your network. The default IP values are 0.0.0.0 and 0.0.0.0, where the first IP address corresponds to the destination IP, and the second IP address corresponds to the gateway IP. 5-24 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 69 RACK_INFO block. The logged-in user must have the configure iLO privilege. This attribute must appear inside the RACK_INFO command block with MODE = “write.” HP ProLiant BL20p Generation 3 Server Blade User Guide 5-25...
  • Page 70 <GET_ISIP_SETTINGS/ > </RACK_INFO> </LOGIN> </RIBCL> Modifying Static IP Bay Configuration Settings <RIBCL VERSION="2.0"> <LOGIN USER_LOGIN="Admin" PASSWORD="password"> <RACK_INFO MODE="write"> <MOD_ISIP_SETTINGS> <SLOT_ENABLE MASK="0x3FE"/> <IP_ADDRESS VALUE="16.100.222.111"/> <SUBNET_MASK VALUE="255.255.252.0"/> <GATEWAY_IP_ADDRESS VALUE="16.100.222.1"/> <DOMAIN_NAME VALUE="sum.won.here.now"/> <PRIM_DNS_SERVER VALUE="16.11.1.111"/> 5-26 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 71 <LOGIN USER_LOGIN="Admin" PASSWORD="password"> <RIB_INFO MODE="write"> <MOD_NETWORK_SETTINGS> <ISIP_ENABLE VALUE="Yes"/> </MOD_NETWORK_SETTINGS> </RIB_INFO> </LOGIN> </RIBCL> Refer to the HP Integrated Lights-Out User Guide for information on DHCP and the manual setting of IP addresses. HP ProLiant BL20p Generation 3 Server Blade User Guide 5-27...

  • Page 72: Deployment Methods

    RDP is the recommended method for automatically deploying the server blade with little user intervention. The HP ProLiant Essentials RDP software is the preferred method for rapid, high- volume server blade deployments. The RDP software integrates two powerful products: Altiris eXpress Deployment Solution and the ProLiant Integration Module.
  • Page 73 3. Build the server configuration diskette that initiates the automated deployment process. For details, download the latest version of the SmartStart Scripting Toolkit from and refer to the SmartStart Scripting Toolkit User www.hp.com/servers/sstoolkit Guide. HP ProLiant BL20p Generation 3 Server Blade User Guide 5-29...
  • Page 74 NOTE: For more information about these hardware and cabling configurations, refer to the HP ProLiant BL p-Class System Hardware Configuration and Installation Poster and the documentation that ships with the diagnostic station. Server blades have two mechanisms for using the CD-ROM:...
  • Page 75 SmartStart simplifies the deployment process and facilitates loading the operating system. However, SmartStart does not prevent you from loading the operating system and drivers manually. For more information on SmartStart, refer to the HP website: www.hp.com/servers/smartstart To perform a boot CD deployment: 1.
  • Page 76 NOTE: For more information about these hardware and cabling configurations, refer to the HP ProLiant BL p-Class System Hardware Configuration and Installation Poster and the documentation that ships with the diagnostic station. Creating the Boot Diskette The SmartStart Scripting Toolkit provides the tools and information for creating a diskette that will configure the hardware and install the operating system.
  • Page 77 IMPORTANT: The ProLiant BL20p G3 server blade has the ability to connect to a SAN using the optional FC adapter. You can preconfigure the SAN HBA driver Smart Components in the ProLiant Support Pack. Refer to the HP ProLiant Support Pack User Guide or “SAN Configuration Overview” in this chapter for more information.
  • Page 78 Installation Instructions for installation requirements and instructions. For optimal SAN connectivity, verify that: The HP ProLiant BL20p G3 server blade has the FC adapter installed, and that it is correctly installed in the server blade enclosure. Refer to the HP ProLiant BL20p Generation 3 Dual Port Fibre Channel Adapter Installation Instructions A Fibre-capable interconnect is installed in the enclosure.

  • Page 79: Connecting Local I/O Devices

    I/O port. Multiples on a hub make the server blades indistinguishable on the network. Refer to “Integrated Lights-Out Advanced Management” in Chapter 5, “Server Blade Configuration and Utilities” for the default server blade IP address. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 80 Figure 6-1: Connecting an RJ-45 network cable IMPORTANT: Before removing the local I/O cable, completely log out of the current iLO session. Do not remove the local I/O cable when the Unit Identification (UID) LED is blinking. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 81 Always be sure to squeeze the locking buttons on the server blade connector before disconnecting the local I/O cable from the I/O port. Failure to do so can result in damage to the equipment. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 82: Connecting Directly To A Server Blade Using Video And Usb Devices

    USB Keyboard USB Mouse USB CD-ROM USB Floppy The devices can be connected to the local I/O cable in various configurations. Two of the possible configurations are detailed in the following sections. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 83: Directly Accessing A Configured Server Blade With Local Keyboard, Video, And Mouse

    3. Connect a USB keyboard to the USB connector (3). 4. Connect the local I/O cable to the server blade (4). Figure 6-3: Directly accessing a server blade with keyboard, video, and mouse HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 84: Directly Accessing A Server Blade With Local Media Devices

    1. Connect the local I/O cable to the server blade (1). 2. Connect a monitor to the video connector (2). 3. Connect a USB hub to a USB connector (3). HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 85 USB keyboard (5) c. USB mouse (6) NOTE: HP recommends the use of a USB hub when connecting a USB floppy and/or USB CD-ROM drive to the server blade. This provides more available connections. Figure 6-4: Directly connecting local media devices to...

  • Page 86: Server Blade Troubleshooting

    POST log iLO Remote Console For a complete listing of error messages and other troubleshooting information, refer to the HP ProLiant Servers Troubleshooting Guide provided on the Documentation CD or www.hp.com/support For information on LEDs and switches specific to the server blade, refer to Chapter 1, “Server Blade Component Identification.”...

  • Page 87: When The Server Blade Does Not Start

    You may need to add more hot-plug power supplies if you are installing additional server blades. If you have a power problem, refer to the HP ProLiant BL p-Class System Setup and Installation Guide and the HP ProLiant BL p-Class System Overview and Planning white paper.
  • Page 88 If a critical error occurs, ASR-2 logs the error in the IML and restarts the server blade. For more information, refer to the HP ProLiant Servers Troubleshooting Guide. b. Use the iLO remote console or the video connection provided through the local I/O cable connectors to identify a possible thermal event.

  • Page 89: Server Blade Diagnostic Steps

    Question 4: Is the iLO remote console If yes, use the POST messages for further displaying error information? diagnosis. Refer to Table A-5 for details. If no, refer to Table A-5. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 90 Table A-3. Note: For LED locations and functions, refer to Chapter 1, “Server Blade Component Identification.” For cabling configurations, refer to the cabling and powering up section in the HP ProLiant BL p-Class System Setup and Installation Guide.
  • Page 91 Refer to “Power Converter Module LED” in this appendix. If the power on/standby LED is green, refer to Table A-4. Note: For LED locations and functions, refer to Chapter 1, “Server Blade Component Identification.” HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 92 SCSI backplane, and power button/LED board. Verify that DIMMs are installed in pairs. Reinstall the access panel. Reinstall and power up the server blade. continued HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 93 I/O cable connectors to continue the diagnosis. Refer to “Power Converter Module LED” in this appendix. Contact an authorized service provider for replacement parts and service. continued HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 94 I/O cable connectors to continue the diagnosis. Use the iLO system status page to help determine the problem. Contact an authorized service provider for replacement parts and service. continued HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 95 If the health LED is green, refer to Table A-5. Note: For LED locations and functions, refer to Chapter 1, “Server Blade Component Identification.” For cabling configurations, refer to the cabling and powering up section in the HP ProLiant BL p-Class System Setup and Installation Guide.

  • Page 96: Power Converter Module Led

    Table A-5: Is the iLO Remote Console Displaying Error Information? Answer Solution An iLO problem exists. Refer to the HP Integrated Lights-Out User Guide that ships with the server blade. Error and event logs are available for diagnosis. Determine the next action by observing POST progress and error messages.
  • Page 97 The power is good and the power converter modules are working. The power converter modules are not fully seated and must be reseated. The power converter modules have failed and must be replaced. A-12 HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 98: System Maintenance Switch Procedures

    Components” section in Chapter 3, “Server Blade Setup.” 4. Change position 6 of SW2 to on. 5. Install the access panel. Refer to the “Accessing Internal Server Blade Components” section in Chapter 3, “Server Blade Setup.” HP ProLiant BL20p Generation 3 Server Blade User Guide A-13...
  • Page 99 IMPORTANT: When the server blade boots after NVRAM is cleared, a delay of up to 2 minutes is normal. During this delay, the system appears non-functional. Do not attempt any procedures during the delay. A-14 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 100 As soon as the server blade powers up, it emits two beeps. 8. Repeat steps 1 through 3. 9. Change positions 1, 5, and 6 of SW2 to off. 10. Repeat steps 5 through 7. HP ProLiant BL20p Generation 3 Server Blade User Guide A-15...

  • Page 101: Problems After Initial Boot

    Server Blade Troubleshooting If both the current and backup versions of the ROM are corrupt, you must return the system board for a service replacement. Refer to the HP ProLiant BL p-Class System Maintenance and Service Guide and contact an authorized reseller.

  • Page 102: Appendix B Battery Replacement

    When the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is usually about 5 to 10 years. Use an HP 540-mAh, lithium, 3-V replacement battery (spare P/N 234556-001).
  • Page 103 Chapter 2, “Server Blade Operations.” 8. Run RBSU to reconfigure the system with the new battery. Refer to the “ROM-Based Setup Utility” section in Chapter 5, “Server Blade Configuration and Utilities.” HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 104: Regulatory Compliance Notices

    The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 105: Cables

    Norms (in parentheses are the equivalent international standards and regulations): EN 55022 (CISPR 22) – Electromagnetic Interference EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity EN 60950 (IEC 60950) – Product Safety Japanese Notice HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 106: Korean Notice

    For more information about battery replacement or proper disposal, contact an authorized reseller or authorized service provider. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 107 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, authorized HP Partners, or their agents.

  • Page 108: Appendix D Electrostatic Discharge

    Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry. Always be properly grounded when touching a static-sensitive component or assembly. HP ProLiant BL20p Generation 3 Server Blade User Guide...

  • Page 109: Grounding Methods

    If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. NOTE: For more information on static electricity or for assistance with product installation, contact an HP authorized reseller. HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 110 I/O cable 1-11 Battery-Backed Write Cache Enabler 4-11 system board 1-9 bays, hard drive 4-6 BIOS, upgrading 5-7 blanks hard drive 4-6 server blade 3-3 boot diskette creating 5-32 using 5-33 HP ProLiant BL20p Generation 3 Server Blade User Guide Index-1...
  • Page 111 A-2 HP website xi European Union notice C-2 event lists printing 5-18 viewing 5-17 event messages 5-18, 5-19 fan redundancy configuration option 5-10 FC adapter 4-14 Federal Communications Commission (FCC) Index-2 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 112 (NMI) switch Japanese notice C-2 (SW3) 1-7 normal power up sequence A-3 notices Battery Replacement C-3 Korean notice C-3 BSMI C-3 Canadian C-2 Japanese C-2 Korean C-3 LEDs HP ProLiant BL20p Generation 3 Server Blade User Guide Index-3...
  • Page 113 5-6 ProLiant Power Governor 5-11 server blade system 5-6 Smart Array 5i Plus memory module 5-6 reboot, remote 5-3 recharge warning C-4 recycling, battery C-4 redundant ROM Index-4 HP ProLiant BL20p Generation 3 Server Blade User Guide...
  • Page 114 POST messages A-1 static-dissipating work mat D-2 problem diagnosis A-4 static-sensitive devices D-1 processors A-7 straps server blades A-2 bootstraps D-2 startup problems A-3 heel D-2 toe D-2 wrist D-2 HP ProLiant BL20p Generation 3 Server Blade User Guide Index-5...
  • Page 115 Option ROM Configuration for Arrays functions with iLO Advanced 5-3 utility (ORCA) 5-12 launching 5-3 Remote Deployment 5-6 websites, HP xi ROMPaq 5-7 wrist strap D-2 Smart Components for Remote ROM Flash 5-6 Index-6 HP ProLiant BL20p Generation 3 Server Blade User Guide...

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