HP ProLiant BL20p Maintenance And Service Manual
Generation 2 server blade
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Also See for ProLiant BL20p:
- Specification (34 pages) ,
- Implementation manual (35 pages) ,
- Quickspecs (27 pages)
Related Manuals for HP ProLiant BL20p
Summary of Contents for HP ProLiant BL20p
- Page 1 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide March 2003 (First Edition) Part Number 316078-001 HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:17 PM...
- Page 2 “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
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Page 3: Table Of Contents
SCSI Backplane ..........................2-21 Power Button/LED Board......................... 2-23 Battery............................... 2-24 System Board ............................ 2-26 Server Blade Blanks.......................... 2-29 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:17 PM... - Page 4 Removing the power button/LED board ...................2-24 2-25 Opening the battery retaining clip .....................2-25 2-26 Removing the power connector thumbscrews...................2-26 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:17 PM...
- Page 5 ProLiant BL20p G2 Server Blade Front Panel LEDs ................. 4-6 Hot-Plug SCSI Hard Drive LEDs ....................... 4-7 Server Blade System Switches......................4-9 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:17 PM...
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Page 6: About This Guide
Improper repairs can create conditions that are hazardous. Audience Assumptions This guide is for service technicians. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazard in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations. - Page 7 NOTE: Any indications of component replacement or printed wiring board modifications may void any warranty. viii HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:17 PM...
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Page 8: Where To Go For Additional Help
In the United States and Canada, call 1-800-652-6672. • Outside the United States and Canada, refer to www.hp.com HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:17 PM... -
Page 9: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides illustrated parts and spare parts lists for the HP ProLiant BL20p Generation 2 server blade components. Refer to Table 1-1 for the names of referenced spare parts. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide... -
Page 10: Proliant Bl20P G2 Server Blade Components
Illustrated Parts Catalog ProLiant BL20p G2 Server Blade Components System Exploded View Figure 1-1: System exploded view HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:04 PM... -
Page 11: Server Blade Spare Parts List
DIMM, 512-MB, ECC registered PC2100 DDR SDRAM * ** 300700-001 DIMM, 1-GB, ECC registered PC2100 DDR SDRAM * ** 300701-001 continued HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:04 PM... - Page 12 Transceiver, 2-GB, Fibre Channel * 229204-001 * Not shown ** DIMMs must be installed in pairs. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:04 PM...
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Page 13: Removal And Replacement Procedures
This chapter provides subassembly/module-level removal and replacement procedures for system components. After completing all necessary removal and replacement procedures, verify that all components operate properly by running the appropriate diagnostic software: • For server blade components, run the Server Diagnostics Utility, available from the HP website: www.hp.com •... -
Page 14: Rack Warnings And Cautions
WARNING: To reduce the risk of injury from high current electrical energy, do not remove the server blade access panel when power is applied through the HP ProLiant p-Class diagnostic station. Remove all power from the server blade before removing the access panel. -
Page 15: Symbols On Equipment
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 16: Server Blade Components
Removal and Replacement Procedures Server Blade Components Use the procedures in this section to perform service events on ProLiant BL20p G2 server blades. NOTE: Slate-blue denotes serviceable parts, and port denotes hot-pluggable parts. Server Blade Preparation To service any internal server blade component, you must power down the server blade and remove it from the server blade enclosure. -
Page 17: Pressing The Power On/Standby Button
Figure 2-2: Removing the server blade from the server blade enclosure d. Place the server blade on a flat, level surface. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 18: Access Panel
Figure 2-3: Removing the server blade access panel Reverse steps 1 through 3 to replace the access panel. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 19: Hard Drive Blanks
To replace the hard drive blank, slide the blank into the bay until it locks into place. The hard drive blank is keyed to fit only one way. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 20: Hot-Plug Scsi Hard Drives
LEDs, refer to Chapter 4, “Connectors, LEDs, and Switches.” CAUTION: Refer to the HP Servers Troubleshooting Guide before removing a hard drive. IMPORTANT: It is not necessary to power down the server blade before removing or replacing a hot-plug SCSI hard drive. -
Page 21: Dimms
4. Remove the DIMM from the slot (2). Figure 2-6: Removing a DIMM CAUTION: For proper DIMM configuration, refer to the setup and installation guide. CAUTION: Use only HP DIMMs. DIMMs from other sources may adversely affect data integrity. IMPORTANT: Always install DIMMs in identical pairs. -
Page 22: Processors, Heatsinks, And Ppms
CAUTION: The heatsink is not reusable and must be discarded if removed from the processor after application. 4. Remove the heatsink (2). Figure 2-7: Unlatching the processor locking levers 2-10 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 23: Removing The Processor
3. Remove the thermal interface media cover from the new heatsink. Figure 2-9: Removing the thermal interface media cover HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-11 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 24: Removing A Ppm
4. Remove the PPM from the slot (2). Figure 2-10: Removing a PPM Reverse steps 1 through 4 to replace the PPM. 2-12 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 25: Battery-Backed Write Cache Enabler
3. Disconnect the cable from the Battery-Backed Write Cache Enabler. Figure 2-11: Disconnecting the Battery-Backed Write Cache Enabler cable HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-13 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 26: Removing The Battery-Backed Write Cache Enabler
(1) and lifting the board (2). Figure 2-13: Removing the Smart Array 5i Plus Controller module 2-14 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 27: Disconnecting The Smart Array 5I Plus Controller Module Cable
Figure 2-15: Installing the Smart Array 5i Plus Controller module To replace the Battery-Backed Write Cache Enabler, reverse steps 1 through 7. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-15 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 28: Fan Assembly
IMPORTANT: Be sure to connect the cables to the same connectors when replacing the fan assembly. Figure 2-16: Disconnecting fan cables 2-16 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 29: Removing A Fan Assembly
Figure 2-17: Removing a fan assembly Reverse steps 1 through 4 to replace the fan assembly. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-17 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 30: Smart Array 5I Plus Controller Module
Figure 2-18: Removing the Smart Array 5i Plus Controller module Reverse steps 1 through 4 to replace the Smart Array 5i Plus Controller module. 2-18 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 31: Nic Modules
Figure 2-19: Removing the NIC module Reverse steps 1 through 4 to replace a NIC module. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-19 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 32: Dual Port Fibre Channel Mezzanine Card
NOTE: Perform these steps only if you are replacing the standard NIC module with the FC Mezzanine Card option. The FC Mezzanine Card may already be installed on some server blades. Refer to the HP Dual Port Fibre Channel Mezzanine Card Installation Instructions for more information. -
Page 33: Scsi Backplane
7. Lift the SCSI backplane out of the chassis (3). Figure 2-21: Removing the SCSI backplane HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-21 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 34: Disconnecting The Scsi Backplane Cable
Figure 2-22: Disconnecting the SCSI backplane cable Reverse steps 1 through 8 to replace the SCSI backplane. 2-22 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 35: Power Button/Led Board
6. Slide the power button/LED board toward the left outside edge of the chassis (2). Figure 2-23: Removing the power button/LED retaining screws HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-23 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 36: Battery
CAUTION: Loss of BIOS settings occurs if the lithium battery is removed. BIOS settings must be reconfigured whenever the battery is replaced. 2-24 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 37: Opening The Battery Retaining Clip
IMPORTANT: Run the System Utility to configure the system after replacing the battery. Refer to the HP ProLiant BL p-Class System Setup and Installation Guide for more information. To remove the system board battery: 1. Power down the server blade and remove it from the server blade enclosure. Refer to “Server Blade Preparation”... -
Page 38: System Board
It may be necessary to push in the power connector while removing the system board. Figure 2-26: Removing the power connector thumbscrews 2-26 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 39: Loosening The System Board Thumbscrews
13. Lift the system board until it comes off the alignment keys. Figure 2-28: Disengaging the system board HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-27 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 40: Removing The System Board
Figure 2-29: Removing the system board Reverse steps 1 through 15 to replace the system board. 2-28 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 41: Server Blade Blanks
To replace a server blade blank, align the blank with the empty bay and slide it in until the blank is fully seated. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 2-29 HP CONFIDENTIAL Codename: Part Number: 316078-001 Last Saved On: 4/3/03 1:22 PM... -
Page 42: Diagnostic Tools
IML, resets the server blade, and tries to restart the operating system. continued HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:04 PM... - Page 43 Pack CD for instructions on installing the appropriate drivers. • Survey Utility • Operating system-specific IML utilities continued HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:04 PM...
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Page 44: Firmware Upgrades For Management Modules
For information about upgrading server blade management module or power management module firmware, refer to the HP website: www.hp.com HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:04 PM... -
Page 45: Connectors, Leds, And Switches
NOTE: The rear iLO port is disabled when iLO is accessed through the diagnostic port on the front panel. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM... -
Page 46: Proliant Bl20P G2 Server Blade Rear Panel Connectors
Connectors, LEDs, and Switches Rear Panel Connectors Use Figure 4-2 and Table 4-1 to identify ProLiant BL20p G2 server blade rear panel connectors. Figure 4-2: ProLiant BL20p G2 server blade rear panel connectors Table 4-1: ProLiant BL20p G2 Server Blade Rear Panel... -
Page 47: Proliant Bl20P G2 System Board Components And Connectors
Connectors, LEDs, and Switches System Board Components and Connectors Use Figure 4-3 and Table 4-2 to identify ProLiant BL20p G2 system board components and connectors. Figure 4-3: ProLiant BL20p G2 system board components and connectors Table 4-2: System Board Components and Connectors... -
Page 48: Diagnostic Cable
Table 4-3: Diagnostic Cable Connectors Item Description Server blade connector iLO RJ-45 (10/100 Ethernet) connector Kernel debug connector HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM... -
Page 49: Leds
LED locations and functions. Figure 4-5: ProLiant BL20p G2 server blade front panel LEDs HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM... -
Page 50: Hot-Plug Scsi Hard Drives
Use Figure 4-6 and Table 4-5 to identify LED locations and functions. Figure 4-6: Hot-plug SCSI hard drive LEDs HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM... -
Page 51: Hot-Plug Scsi Hard Drive Leds
The drive is online and being accessed. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM... -
Page 52: Switches
Use Figure 4-7 to identify the button location. Figure 4-7: Power On/Standby button HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM... -
Page 53: System Switches
NMI switch (SW2) System switch (SW3) System maintenance switch (SW4) Refer to the HP ProLiant BL20p Generation 2 Setup and Installation Guide for the switch functions. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM... - Page 54 NMI event by pressing a dump switch. The NMI event allows a hung system to become responsive. The ProLiant BL20p G2 server blade is equipped with an NMI switch that, when pushed, performs a memory dump before performing a hard reset. The NMI switch is for use by trained service personnel only.
- Page 55 During this delay, the system appears non-functional. Do not attempt any procedures during the delay. HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide 4-11 HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM...
- Page 56 If both the current and backup versions of the ROM are corrupt, you must return the system board for a service replacement. For spare part numbers, refer to Chapter 1. 4-12 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide HP CONFIDENTIAL Codename: StormX Part Number: 000000-000 Last Saved On: 4/3/03 1:06 PM...
- Page 57 2-21 grounding viii clearing the system configuration 4-10 guidelines 2-1 component-level repairs vii plug vii HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide Index-1 COMPAQ CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:07 PM...
- Page 58 (PPM) removing 2-12 replacing 2-12 slot location 4-3 spare part number 1-3 Index-2 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:07 PM...
- Page 59 3-3 description 3-3 technician notes vii ROMPaq Utility telephone numbers ix access 3-2 description 3-2 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide Index-3 COMPAQ CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:07 PM...
- Page 60 VRM See processor power module (PPM) (ORCA) 3-3 ProLiant Essentials Rapid Deployment Pack 3-3 warranty viii RBSU 3-3 Index-4 HP ProLiant BL20p Generation 2 Server Blade Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: StormX Part Number: 316078-001 Last Saved On: 4/3/03 1:07 PM...