Avaya 2050 Ip Softphone Diagnostics; Overview; Using The Avaya 2050 Ip Softphone Diagnostics - Avaya 2050 User Manual

Avaya 2050 IP Softphone Diagnostics

Overview

Avaya 2050 IP Softphone diagnostics are accessible from the Help menu
and provide information about specific Avaya 2050 IP Softphone
software, hardware, and networking components. This information is
useful to advanced users or support personnel when investigating
problems with the application.

Using the Avaya 2050 IP Softphone diagnostics

To view the Avaya 2050 IP Softphone diagnostics page:
1. Click the Menu
2. Select Help > Avaya 2050 IP Softphone
The diagnostics page appears.
When the diagnostics page is open, the Avaya logo button provides basic
menu functions such as Open, Save as, Print, View, and Zip and Email
Diagnostic Files.
There is also a Quick Access Control toolbar with icons representing the
Open, Save, Print, Refresh, and Auto-Refresh functions.
To save the current diagnostic page:
1. Click the Menu
window.
2. Select Save as.
3. Browse to the location where the file is to be saved.
4. Enter a name for the file.
5. Click Save.
The file is saved as type HTM.
button.
button in the top left corner of the diagnostics page
Avaya 2050 IP Softphone Diagnostics
Diagnostics.
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