Table of Contents
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Table of Contents
Related Manuals for Sterling SAPPHIRE 2
Summary of Contents for Sterling SAPPHIRE 2
- Page 1 ® ® SAPPHIRE 2 4 Wheel Scooter Owner’s Manual...
- Page 2 How to use this manual How to use this manual Sunrise Medical Limited want you to get the best out of your scooter. This Owner’s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty.
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Page 3: Table Of Contents
Contents Introduction page 1 General Warnings page 2 Quick Start Guide page 3 - 4 Features page 5 Getting On and Off your Scooter page 6 Tiller Control Functions page 7 - 8 Freewheel Mechanism page 9 Seat Removal and Adjustment page 10 Tiller Adjustment and Battery Removal page 11... -
Page 4: Introduction
Introduction With over 30 years experience, we are one of the longest established mobility equipment manufacturers in the UK. All of our Scooters, Wheelchairs and Power Chairs undergo rigorous tests to ensure they meet our requirements for comfort, safety and durability. Our success is based on the strong traditions of quality, value for money and genuinely caring for our customers. -
Page 5: General Warnings
GENERAL WARNINGS DO NOT OPERATE THE SCOOTER BEFORE READING AND UNDERSTANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR ANY OF THE CAUTIONS AND WARNINGS, PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL, DEALER OR RELEVANT TECHNICAL PERSONNEL. FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT WHICH CAN IN TURN LEAD TO POSSIBLE INJURY OR DAMAGE. -
Page 6: Battery Charging
Assembly provided. the front of the tiller. located at the rear of Battery “A”. scooter. Lift the seat onto the seat post and press down to ensure it is fully engaged. Battery Charging the scooter unless the battery has been fully charged as failure to do this will result in battery damage. - Page 7 Control Functions Your scooter is equipped with the following features that can be found on the tiller fascia panel: Front / Rear Light, Horn and Directional Control Levers. If you have previously used or owned a scooter before you MUST still read the Owners Manual carefully to fully understand the controls and safety warnings.
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Page 8: Features
Features TILLER FASCIA WIDTH ADJUSTABLE PANEL ARMRESTS Page 7 - 8 Page 10 SEATING Page 10 LIGHTS Page 7 - 8 ADJUSTABLE TILLER Page 11 FREEWHEEL LEVER Page 9 BASKET Page 14 BATTERIES Page 12 - 13 & 20-22 TYRES Page 19 and 30 Fig. -
Page 9: Getting On And Off Your Scooter
Getting On and Off your Scooter Getting on to your scooter Photo 6.1 2. Push forward the seat swivel lever located under the seat on the right-hand side and 3. Put the armrests into the fully down position and use them to steady yourself as you gently lower yourself into the seat Photo 6.2 4. -
Page 10: Tiller Control Functions
Tiller Control Functions Hand Controls All of the drive controls for the scooter are to be found on the Tiller Control Box (Photo The Preset Speed Knob to the right, “MAX”, increases the available maximum speed. The Battery Gauge This gives an approximation of battery charge and is illuminated for clarity. The gauge is “RED”... - Page 11 Tiller Control Functions Throttle Lever It controls the speed as well as forward and reverse motion. To move the scooter in a FORWARD motion PULL the lever with the RIGHT HAND or PUSH the lever with the LEFT Photo 8.1 To move the scooter in a REVERSE motion PULL the lever with the LEFT HAND or PUSH the lever with the RIGHT THUMB.
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Page 12: Freewheel Mechanism
Freewheel Mechanism Freewheel mechanism A freewheel device disengages the power drive Photo 9.1 to allow manual operation (i.e. the scooter can be The freewheel is selected by pushing BACKWARD the lever that is located on the left hand side of the scooter rear panel. -
Page 13: Seat Removal And Adjustment
Seat Removal and Adjustment Removing the Seat Photo 10.1 Please note that these instructions are to be used as a guide only. 1. Lift armrests upwards for ease of access (Photo Photo 10.2 4. Place seat at desired location for stowage, Photo 10.3 Note: Exercise caution when lifting the seat. -
Page 14: Tiller Adjustment And Battery Removal
Tiller Adjustment and Battery Removal Tiller Adjustment Photo 11.1 driving position. This feature also lets you fold the tiller down fully, for transportation and stowage. The tiller adjusting lever is located on the driver’s side of the tiller. 1. Support the tiller with your right hand. 3. -
Page 15: Batteries And Charging
Batteries and Charging Off-Board Battery Charger Photo 12.1 Your scooter is supplied with an off-board charging facility of minimum 3.0 Amps and maximum of 6.0 Amps supplied by your local authorised dealer should be used. Photo 12.2 2. Swivel the charge connector cover located on the Tiller 3. - Page 16 Batteries and Charging In all cases, the charger must only be repaired by an authorised dealer. WARNING ! NO SMOKING OR NAKED FLAMES WHEN CHARGING BATTERIES. DO NOT TOUCH BATTERY PACK TERMINALS WITH METAL OBJECTS. ONLY USE APPROVED REPLACEMENT BATTERIES. IF DAMAGE TO BATTERIES OR BATTERY BOXES IS EVIDENT, CONTACT YOUR LOCAL DEALER IMMEDIATELY - DO NOT ATTEMPT TO SERVICE THE BATTERIES.
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Page 17: Transportation
Transportation Transportation Photo 14.1 and simply for transportation. 1. Engage the drive unit by pushing the freewheel lever forwards to stop the transportation. 3. Remove the seat, leaving the seat stem in position. Photo 14.2 4. Remove the batteries “A” then “B” Transport batteries in the upright position. -
Page 18: Guidance For Safe Operation And Use
Guidance for Safe Operation and Use Basic Driving Caution! around you is clear of obstacles and pedestrians. Before operating your scooter, ensure the seat height and position has been adjusted to your satisfaction and the tiller angle has been set for optimum safety and comfort. Please see the “General Warnings”, “Getting on Your Scooter”... - Page 19 Guidance for Safe Operation and Use Hill climbing Photo 16.1 This scooter has been tested to climb an incline of no more than 10° with a maximum user weight of up to 150kg (330 lbs) (Photo 16.1). Do not attempt to climb inclines in excess of this.
- Page 20 Guidance for Safe Operation and Use Braking Photo 17.1 To bring the scooter to a standstill simply let go of the scooter to a stop. seconds after releasing the control lever and holds the scooter in position, even if you are on a hill. Note: Automatic braking is not instantaneous and will engage within 1/2 a wheel turn once the scooter has stopped.
- Page 21 Guidance for Safe Operation and Use Crossing roads Photo 18.1 Your scooter is not capable of mounting or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is the case. Remember before crossing the road, drive forwards and position the scooter Turning corners clear to cross.
- Page 22 Guidance for Safe Operation and Use Tyres Photo 19.1 Your scooter has pneumatic tyres all round. It is good practice to inspect the tyres for damage or wear regularly. never be exceeded. For typical use we Emergency Braking Turning off the power switch whilst moving will switch off the power causing of stopping is not recommended except in an emergency.
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Page 23: Battery And Charging Information
Battery and Charging Information General information Batteries are the power source for almost Please do not dispose of batteries in normal waste, always recycle in all of the modern mobility products accordance with local laws. available today. The design of batteries different from the batteries used to start Maintenance free a car for example. - Page 24 Battery and Charging Information Battery pack care plan 1. Only use the approved battery regularly for signs of damage. If any charger compatible with the vehicle to damage is apparent, contact your be charged. local mobility dealer immediately. 2. Charge your batteries over night, Caution! regardless of the amount of use your mobility device has had during the...
- Page 25 Battery and Charging Information The range of your vehicle Most manufacturers of mobility products state the range of their vehicles either in the sales literature or within the Owner’s Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same.
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Page 26: General Warnings
GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES agents/dealers, who are totally conversant with the process. They must also fully understand the user’s capabilities and the user’s ability to operate the scooter safely. Incorrect settings may cause injury or damage to the user, bystanders, the scooter and/ or nearby property. - Page 27 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES DO NOT DO NOT inexperienced people may attempt to drive your scooter which may result in damage or personal injury. DO NOT connect any medical device, such as a ventilator, life support machine etc. to the scooter’s electrical system.
- Page 28 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES DO NOT operate the scooter without ensuring that the Tiller is properly adjusted and An unsecured Tiller could result in damage and/or bodily injury. DO NOT attempt to climb, ascend, or descend ramps greater than 10 degrees, or transverse slopes with a gradient greater than 10 degrees.
- Page 29 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES Direct exposure to rain, sea spray or moisture could cause the mobility scooter to malfunction electrically and mechanically and may cause rusting. Maximum User Weight Limitations. DISPOSAL The symbol above means that in accordance with local laws and regulations your product should be disposed of separately from household waste.
- Page 30 CAUTION: IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONTAMINATION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE (EMI). EMC (EMI) FROM RADIO-WAVE SOURCES. Mobility scooters may be susceptible to EMC, which is interference from electromagnetic radio transmitters, two way radios and mobile phones.
- Page 31 Mobility scooter electromagnetic contamination (EMC). your mobility scooter’s control system. Mobile hand-held radio type transceivers are of particular concern. Whilst such devices are in use, it is possible that the EM radiation can affect the mobility The following warnings are recommended to help prevent possible interference with your mobility scooter’s control system.
- Page 32 MEASUREMENTS ARE FOR GUIDANCE ONLY. SMALL DIFFERENCES MAY OCCUR PARAMETER SAPPHIRE² BATTERY CAPACITY 35 Ah CHARGER OFF-BOARD 5 Amps Iss 1...
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Page 33: Routine Maintenance
Routine maintenance There is no service manual available. The checks below can be carried out by the user Battery charge check (Fig. D) fully charged. Inspection of connectors (Fig. C) Remove batteries and rear drive unit and ensure all connectors are secure. Wipe over with a damp cloth Use a damp soft cloth and mild detergent on panels, battery wells, tiller and seat. -
Page 34: Service History
Service history you decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your Service Agent Customer Name. Date scooter purchased Address Model Colour Postcode Serial No. YEAR YEAR Service dates Service dates Controller Upholstery On/off switch... -
Page 35: Trouble Shooting Guide
Trouble Shooting Guide Trouble Shooting Guide SYMPTON POSSIBLE CAUSE SOLUTION Shortened range Batteries not charged for Charge batteries for eight long enough hours or more cannot hold charge Charge fault Replace charger battery gauge shows Charger loom or plug Contact local mobility empty after charging damaged dealer... - Page 36 Trouble Shooting Guide audible beeps when an error is detected to help you, or the authorised service agent, determine the drive electronics fault. Should you switch on the scooter and hear the beeps note the number of beeps, separated by a short delay between each sequence, and refer to the table below. NUMBER POSSIBLE CAUSE SOLUTION...
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Page 37: Guarantee
Guarantee Warranty condition 7 The above warranty conditions apply to all scooter parts 1 The repair or replacement will be carried out by an for models purchased at full retail price. authorised Sunrise Medical Dealer/Service Agent. 2 To apply the warranty conditions should your scooter 8 Under normal circumstances, no responsibility will be accepted where the scooter has required repair or require attention under these arrangements, notify the... - Page 38 Sunrise Medical Limited DY8 4PS England Tel 01384 44 66 22 Fax 01384 44 66 44 www.sunrisemedical.com © 2007 Sunrise Medical Iss 1...