Sterling S400 Instructions For Use Manual
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Sterling S400 Instructions For Use Manual

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MOBILITY SCOOTER
Instructions for Use
S-Series
S400 - S425 - S700
22217032: EN

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Summary of Contents for Sterling S400

  • Page 1 MOBILITY SCOOTER Instructions for Use S-Series S400 - S425 - S700 22217032: EN...
  • Page 2 For the purposes of official communication, this product can be positively identified by referring to the serial number label located on the seat post of the scooter, and also on a duplicate serial number label attached to this owner’s manual. Sterling S-Series...

  • Page 3: Foreword

    Thorns Road Do not travel on-board scooter Brierley Hill West Midlands DY5 2LD England Phone: 0845 605 66 88 Quick Start Guide Fax: 0845 605 66 89 www.SunriseMedical.co.uk Quick Start Guide See Sections: 5.0 Seat Removal 5.3 Batteries Sterling S-Series...

  • Page 4: Use

    Sunrise circumstances. Medical. Sunrise Medical is ISO 9001 certified, which ensures quality at all stages of the development and production of this scooter. Important: Do not use your scooter until this manual has been read and understood. Sterling S-Series...

  • Page 5: Features

    Features of Sterling S-Series Scooters: 2. Wig-Wag Throttle Due to their modular design, simplicity and wide range of 3. Adjustable Seating adjustments, the Sterling S-Series Scooters are a perfect 4. Flip-up Armrests choice for easy service, refurbishment and recycle 5. Free-wheel Lever requirements.

  • Page 6: Table Of Contents

    (S700 for outdoor use) and suitable for users up to 160kg for S700 model, 150kg for S425 model and 136kg for S400 model. Variation in load weight can NOTE: If you have any queries about the use, affect performance. The scooter is designed to be driven...

  • Page 7: How To Use This Manual

    These items include and ‘read the user manual’ amongst others; upholstery, tyres, inner tubes, batteries, warning. motor brushes etc. 7) The above warranty conditions apply to all scooter parts for models purchased at full retail price. Sterling S-Series...

  • Page 8: Safety Information

    • The S700 is primarily intended for outdoor use, it For further information please consult your Sunrise is therefore larger than the S400 and S425. Due Medical authorised dealer. to the increased dimensions, when using the S700 DANGER!
  • Page 9 • Do not attempt to mount kerbs in excess of 50 mm e.g. pushed or by gravity, (pot holes, kerbs, hills or (2“), for S400-S425 or 100mm (4”) for S700. inclines etc). • Always mount and dismount kerbs with caution and directly facing the kerb.
  • Page 10 • Be aware that in extremely cold weather, exposed metal parts can present a freeze burn hazard, particularly if the hands are wet. 10 Sterling S-Series...
  • Page 11 Fig.4.3 • Please ensure the ramp is suitable for the purpose you are using it for. • Maximum ramp angle: S700 = 10° (18%), S400/S425 = 8° (14%) • Follow all the user instructions supplied with the ramp. •...
  • Page 12 Your scooter has been designed and tested to allow its use on slopes or gradients of up to: S700 = 10° (18%) WARNING! S400/S425 = 8° (14%). To improve stability lean forward when driving uphill. • On descents, it is important not to let the scooter Set the seat to it’s lowest height in the furthest forward...
  • Page 13 For your comfort, the Lap Belt must be correctly fitted to the scooter. If you are unsure about the fitting or opera- tion of this option, please contact your approved Sunrise Medical dealer. Fig.4.13 Fig.4.14 45° Fig.4.11 Fig.4.15 Sterling S-Series...

  • Page 14: Assembly & Options

    Adjusting the Armrest Width, (Fig.5.1). Loosen the two hand wheels, (A) and pull out the armrests to the desired width. Tighten the hand-wheels firmly, (A). Fig.5.4 14 Sterling S-Series...
  • Page 15 5.2. ANTI-TIP WHEELS: These are factory fitted and should not be removed. The anti-tip assembly is bolted to the rear frame of the scooter, (Fig 5.8). WARNING! Never use the scooter without the anti-tip wheels fitted. Fig.5.5 Fig.5.8 Sterling S-Series...
  • Page 16 Grab battery handle with both hands (Fig 5.13). 8. Lift vertically by straightening legs, keeping back posture upright (Fig 5.14). 9. Move the battery to a safe place, keeping back posture upright and bending knees when setting it Fig.5.10 down. Fig.5.11 Fig.5.12 16 Sterling S-Series...
  • Page 17 Do not attempt to remove the crutch whilst the scooter is in motion. • Always come to a complete stop and turn off the power to the controls before attempting to remove the crutch. This will avoid accidentally operating the scooter. Fig.5.16 Fig.5.17 Sterling S-Series...
  • Page 18 If this is the case, • Please use the foot path whilst carrying the load, particularly at night. • Do not attempt inclines with this accessory fitted, as it may cause the scooter to become unstable. Fig.5.21 18 Sterling S-Series...
  • Page 19 10-15 Nm, (Fig.5.23). 5.13 SOLID TYRES: Solid tyres are available as an option. The solid tyres offer greater security for the user Fig.5.24 because they cannot be punctured. NOTE: Solid tyres have the effect of producing a firmer ride, (Fig.5.24). Sterling S-Series...

  • Page 20: Using The Scooter

    (Fig.6.2). • If you are unsure about lifting or removing any assemblies, or performing any other task requiring physical effort, get someone to help you who can manage the task or call your local Sunrise Medical dealer. 20 Sterling S-Series...
  • Page 21 Do not use the tiller adjustment handle to hold or carry items such as bags etc. • Ensure fingers or other items are not around the area of the lower tiller when making adjustments. Serious injury could happen due to entrapment. Sterling S-Series...
  • Page 22 Do not traverse across the face of a slope in excess are still on board the scooter. of 10° - 1 in 6, (S700) or 8° - 1 in 7, (S400-S425). Push the red button down and push the lever forward in •...
  • Page 23 6.11 MOUNTING A KERB OR STEP: The Scooter is capable of mounting and dismounting kerbs and obstacles up to 50mm (2”), for the S400-S425 and 100mm. (4”) for the S700. Remember when climbing kerbs to drive forwards and face the kerb at 90°, (Fig.6.7).

  • Page 24: Scooter Control System

    7.1.8 BATTERY LEVEL GAUGE 7.1.9 50% SPEED PROFILE 7.1.7 SPEED CONTROL 7.1.6 LIGHTS 7.1.5 INDICATORS 7.1.5 INDICATORS 7.1.4 HAZARD LIGHTS 7.1.3 HORN Fig.7.1 7.1.1 KEY SWITCH 7.2 CHARGER SOCKET TILLER ADJUSTER 7.1.2 CONTROL LEVER (WIG-WAG) Fig.7.2 Fig.7.3 24 Sterling S-Series...
  • Page 25 On the keypad the visual indicator LED will flash, also the front indicator pods have a special extended lens that can be seen from most driving positions. Sterling S-Series...
  • Page 26 EMC performance of the scooter. Always put the socket cover back over the charging socket when the battery charger plug has been removed, (Fig. 7.4). Please see section 9.0 for more details about charging. Fig.7.4 26 Sterling S-Series...
  • Page 27 Before operating your Scooter, ensure the seat height has been adjusted to your satisfaction, and the tiller angle has been set for optimum safety and comfort. Sterling S-Series...

  • Page 28: Troubleshooting - Display

    Scooter to a come to an immediate stop. Though very effective, emergency braking is extremely abrupt and must never be used in normal use. 7.9 SWITCHING OFF The Scooter must always be switched off at the On/Off key switch. Fig.7.5 Fig.7.6 28 Sterling S-Series...
  • Page 29 Disconnect the WARNING! charger. • If the safety circuits continue to operate, switch off Consult your Sunrise Medical authorised dealer. and do not try to use the scooter. • Contact your Sunrise Medical authorised dealer. Sterling S-Series...

  • Page 30: Batteries And Charging

    For all warnings and the detailed removal process please Batteries: refer to section “5.3 Batteries”, on pages 18 and 19. S400 = 24 V (2x12 V) / 38 Ah.,AMG Type-maintenance- free 9.4 GENERAL BATTERY INFORMATION S425 = 24 V (2x12 V) / 55 Ah.,AMG Type-maintenance-...
  • Page 31 As a general rule, maintenance-free batteries take longer to fully charge than wet lead acid batteries. • Charge the batteries for at least 8 hours to ensure a full charge. 100A YELLOW POWER MODULE BATTERY CONNECTORS YELLOW CHARGER 100A BLACK BLACK Fig.9.1 Sterling S-Series...
  • Page 32 • Always switch off at the mains before disconnecting the charger from the scooter. WARNING! • If the RED LED flashes, switch the charger off at the mains supply and contact your Sunrise Medical authorised dealer.. Fig.9.3 32 Sterling S-Series...

  • Page 33: Adjustments

    Remove the battery cover to access the seat height adjustment bolts. The theoretical maximum range is as follows: • Remove the seat stem fixing bolt (Fig 10.1) S400 = 25 km • The seat height can be adjusted to a range of 50mm. S425 = 25 km •...

  • Page 34: Cleaning

    Do not sit in your scooter when it is transported as Relative Humidity ( non-condensing): Min:5% Max: 95% luggage. CAUTION! • Before you travel, please contact the appropriate carrier. • The travel operator will be able to supply details of any special requirements/instructions. 34 Sterling S-Series...
  • Page 35 When returning the scooter to use, please reconnect the batteries/battery boxes and charge the scooter for at least 24 hours before using again. 12.7 WEIGHT OF DETACHABLE PARTS PART WEIGHT kg SEAT FRONT BASKET BATTERY BOX LID ARMREST Fig.12.2 HEAD REST Sterling S-Series...

  • Page 36: Disposal

    -40°C to 65°C Moisture resistance: IPX4 No restrictions on humidity and air pressure. Maximum occupant mass: S400 = 136 kg, S425 = 150 kg, S700 = 160 kg The Sterling S-series scooters conform to the following standards: 14.0 Torque Settings...
  • Page 37 15.1 MODEL: STERLING S400 ISO 7176-15 MIN. MAX. COMMENTS OVERALL LENGTH 1345mm 1345mm STANDARD CONFIGURATION OVERALL WIDTH 645mm 645mm STANDARD CONFIGURATION TOTAL MASS (WITH BATTERIES) 108.5kg 108.5kg STANDARD CONFIGURATION MASS OF THE HEAVIEST PART 35kg SEAT STATIC STABILITY DOWNHILL 8°...
  • Page 38 15.2 MODEL: STERLING S425 ISO 7176-15 MIN. MAX. COMMENTS OVERALL LENGTH 1345mm 1345mm STANDARD CONFIGURATION OVERALL WIDTH 655mm 655mm STANDARD CONFIGURATION TOTAL MASS (WITH BATTERIES) 117kg 117kg STANDARD CONFIGURATION MASS OF THE HEAVIEST PART 35kg SEAT STATIC STABILITY DOWNHILL 8°...
  • Page 39 15.3 MODEL: STERLING S700 ISO 7176-15 MIN. MAX. COMMENTS OVERALL LENGTH *1500mm *1500mm STANDARD CONFIGURATION OVERALL WIDTH 657mm 657mm STANDARD CONFIGURATION TOTAL MASS (WITH BATTERIES) 145.5kg 145.5kg STANDARD CONFIGURATION MASS OF THE HEAVIEST PART 35kg SEAT STATIC STABILITY DOWNHILL 10°...

  • Page 40: Guarantee

    Free-wheel Device Chassis Condition Steering Upholstery Seat Back Armrests Electric's Condition of loom Connections Lights & Indicators Test run Forward Reverse DEALER STAMP Emergency stop Left Turn Right Turn Up/Down slope Over obstacle Parking brake 40 Sterling S-Series...

  • Page 41: Service And Maintenance

    Battery terminal inspection – Remove any corrosion and apply Vaseline. Check upholstery, seating, headrests, arm pads for wear and check seat removal and refitting. Complete inspection, safety check and service should be made by a Sunrise Medical authorised dealer. Sterling S-Series...
  • Page 42 Owners’ Manual or User Instructions. • Be aware that the scooter may fall off the jack at any time. = JACK/BLOCKING POINTS S400-425 Fig.18.1.1 • Keep hands and feet clear of the scooter when it is on the jack.
  • Page 43 Slowly inflate to the appropriate pressure. WARNING! Fig.18.12 Fig.18.11 • Do not use high pressure air delivery systems such as those found on garage forecourts, to inflate the scooter tyres. • Always use a new inner tube. Fig.18.14 Fig.18.13 Fig.18.16 Fig.18.15 Sterling S-Series...

  • Page 44: Nameplate

    All wheelchairs must be used in accordance with the manufacturer’s guidelines. Sunrise Medical Logistics B.V. Groningenhaven 18-20 3433 PE NIEUWEGEIN The Netherlands T: +32 (0)800 – 24 800 F: +32 (0)3 – 844 68 03 E: info@sunrisemedical.be www.SunriseMedical.be 44 Sterling S-Series...

  • Page 48: Sunrise Medical

    Sunrise Medical GmbH & Co. KG Kahlbachring 2-4 Sunrise Medical GmbH & Co. KG 69254 Malsch/Heidelberg Kahlbachring 2-4 Deutschland 69254 Malsch/Heidelberg Tel.: +49 (0) 7253/980-0 Deutschland Fax: +49 (0) 7253/980-222 Tel.: +49 (0) 7253/980-0 www.SunriseMedical.de Fax: +49 (0) 7253/980-222 Sunrise Medical www.SunriseMedical.eu Thorns Road Místní:...

This manual is also suitable for:

S700S425

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