Transferring A Call To Another Extension - NEC Xen Topaz User Manual

Holding / Transferring Calls
Placing a Call on Hold / Retrieving a Held Call
Hold
HOLD
(Talking)
When an Intercom call is placed on hold, the call is held as "Exclusive Hold" on your phone.
While your outside call is on System Hold, other extension users can take the call off Hold.
Placing a Call on Exclusive Hold
Hold
Exclusive Hold Key
(SC.851+45)
(Talking)
System programming is required to use Exclusive Hold. Ask your NEC Authorised Supplier for details.
While your outside call is on Exclusive Hold, other extension users can not take the call off Hold.
Retrieving a Held Outside Call (if your extension doesn't have trunk keys)
CALL
(To answer own held Trunk)

Transferring a Call to another Extension

HOLD
(Talking)
If your phone has a DSS or One-Touch key for the extension user who is to receive the call, just press it
instead of "HOLD + Extension Number" in the operation above.
you want to retrieve
7 7 2
Extension Number
?
Retrieve
Retrieve
Trunk No.
? ?
TRFR
? ?
(Announce)
TRFR
9
Trunk Key
(Flashing)
CALL
(Flashing)
Trunk Key
(Flashing)
CALL
(Flashing)