Making a Call
Access the MLC Dialer
Lift handset (OR press Speaker key)
Dial 9 to get a line out
Note:
When using the Speaker Phone you must have your MIC key lit
in order for the caller to hear you, turn the MIC key off if you would like to
Mute the Speaker Phone
Parking a Call for another Employee
Access the MLC Dialer
With an active call, Press an unlit Park key (ex. Park 1), key will then flash
on all phones
Call or Page Employee to Pick Up "Park 1"
To Retrieve: Access MLC Dialer, lift handset, press flashing Park key
N
:
Placing a call
on hold
OTE
one
else will be able to retrieve it (must be placed on park for other employees
to retrieve call)
Transfer a Call
Access the MLC Dialer
With an active call, Press the Transfer key
Dial Extension Number or 9 + Phone Number, announce call (optional)
Hang up for call to be transferred
Transfer a Call Straight to Voicemail:
Access the MLC Dialer
With an active call, Press the Transfer key
Press the VMsg key (on display)
Enter the extension number
Hang Up
Intercom Calls
Access the MLC Dialer
Lift handset (OR press Speaker key)
Dial Extension Number (if employee is on the other line you will get a busy and ring tone together)
Note: Press the VMsg key (on display) to go straight to the employee's voicemail
Paging
(if Applicable)
Access the MLC Dialer
Lift handset, Press pre-programmed Page key (or dial *11)
Announce Call
Hang Up (Gently)
will keep your call on your
RED
personal call key
and
no
Page 3 of 8
Service:
604 -856- 9155
Email:
service@natg.ca