Troubleshooting - Zte WP623 User Manual

10 Troubleshooting

If your phone appears following phenomenon in the process of
application, please read following relative information at first. If the
problems still can not be solved, please contact with the distributor or
service provider.
Problem
When switching on the
phone, it prompts "Enter
PIN".
When switching on the
phone, it prompts "Insert
SIM card".
When switching on the
phone, it prompts
"Emergency Only".
No ring tone prompt for a
incoming call.
No display on screen when
disconnect external power
supply.
Press CALL/REDIAL key,
but no number is sent.
Certain call cannot be
received.
Cannot send short
Check Point
Please input your PIN Code which
offered with SIM card together. If you
have changed PIN code, please input
new PIN Code. You can also set PIN
code deactivated, see "6.7 Security
Settings".
Please check whether valid SIM card
is inserted or not.
"Enter lock code" you set already to
Unlock the phone, see "6.7 Security
Settings".
Check volume setting of ring tone,
see "6.3 Audio Settings".
Check whether the battery switch is
turn to "|", whether the battery has
electricity, or it is damaged; or power
on the phone again.
Check whether you have
Network Call Bar, see "6.7 Security
Settings".
Check whether the number
restricted to come, see "5.4 Calls
Firewall".
Please check the network condition,
set
is
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