Download Print this page

Warranty Statement; In Case Of Difficulty - VTech 2121 User Manual

900 mhz

Advertisement

Caller ID/Call Waiting ID
ERASE ALL NO YES. The current choice flashes.
until YES flashes.
2. Press
3. Press SELECT. You'll hear confirmation beeps.
Dial a Displayed Number
1. Locate the record in call history that you want to dial.
2. If you wish to change how the number is dialed, press #. The screen displays
any alternate dialing sequences available for this call (area code + number;
1+ area code + number; number only; 1+ number).
3. Press SELECT. DIAL will be flashing.
4. Press SELECT again to dial. -OR- After
completing step 2, press ON to dial.
Store a Caller ID Record in Phonebook
Memory
1. Use
(
) to locate the desired CID record.
2. If you wish to change how the number is stored, press #. The screen displays
any alternate dialing sequence available for this call (area code + number; 1
+ area code + number; number only; 1 + number).
3. Press SELECT, then press
until PROGRAM flashes.
4. Press SELECT. You can now edit the NAME if
you wish. Press
to backspace and edit the
name. Use
to advance and add a space.
5. Press SELECT. You can now edit the PHONE
NUMBER. Press
to backspace in order to edit the phone number.
6. Press SELECT, then press SELECT to save. Your CID record is now in your
phonebook directory.
Display Screen Messages
Screen Display:
When:
BLOCKED NAME
The other party is blocking name information.
BLOCKED CALLER
The other party is blocking name and number
information.
PRIVATE NAME
Your phone company is unable to receive
information about this caller name.
UNKNOWN CALLER
Your phone company is unable to receive
information about this caller name and
number.

In Case of Difficulty

You Hear Other Calls While Using
Your Phone.
• Disconnect your base unit from
the telephone jack, and plug in
a regular telephone. If you still
hear other calls, the problem is
probably in your wiring or local
service. Call your local telephone
company.
You Hear Noise in the Handset,
and None of the Keys or Buttons
Work.
• Make sure the power cord is
plugged in.
Common Cure for Electronic
Equipment
If the unit does not seem to be
responding normally, then try
putting the handset in the cradle to
re-initialize the unit. If it still does
not seem to respond, perform
the following steps (in the order
listed):
1. Disconnect the power to the
base.
2. Disconnect the handset battery.
3. Wait a few minutes.
4. Connect power to the base.
5. Re-install the handset battery.
6. Wait for the handset to re-
establish its link with the base.To
be safe, allow up to one minute
for this to take place.

Warranty Statement

use with non-VTech electrical
accessories; or
5. Product whose warranty/quality
stickers, Product serial numbers
plates or electronic serial
numbers have been removed,
altered or rendered illegible;
or
6. Product purchased, used,
serviced, or shipped for repair
from outside the United States,
or used for commercial or
institutional purposes (including
but not limited to Products used
for rental purposes); or
7. Product returned without valid
proof of purchase (see 2 below);
or
8. Charges for installation or set
up, adjustment of customer
controls and installation or
repair of systems outside the
unit.
How do you get warranty
service?
• To obtain warranty service in the
United States of America, call
1- 800-595-9511 for instructions
regarding where to return the
Product. Before calling for
service, please check the user's
manual. A check of the Product
controls and features may save
you a service call.
• Except as provided by applicable
law, you assume the risk of
loss or damage during transit
and transportation and are
responsible for delivery or
handling charges incurred in
the transport of Product(s) to the
service location.VTech will return
12
14
repaired or replaced product
under this limited warranty to
you, transportation, delivery or
handling charges prepaid .VTech
assumes no risk for damage or
loss of the Product in transit.
• If the Product failure is not
covered by this limited warranty,
or proof of purchase does not
meet the terms of this limited
warranty, VTech will notify
you and will request that you
authorize the cost of repair prior
to any further repair activity.
You must pay for the cost of
repair and return shipping costs
for the repair of Products that
are not covered by this limited
warranty.
What must you return with
the Product to get warranty
service?
1. Return the entire original
package and contents including
the Product to the VTech service
location along with a description
of the malfunction or difficulty;
2. Include alid proof of purchase
(sales receipt) identifying the
Product purchased (Product
model) and the date of purchase
or receipt; and
3. Provide your name, complete
and correct mailing address,
and telephone number.
Other Limitations
• This warranty is the complete and
exclusive agreement between
you and VTech. It supersedes
all other written or oral
communications related to this
Product.VTech provides no other
16
In Case of Difficulty
If you have difficulty operating your
phone, the suggestions below
should solve the problem. If you
still have difficulty after trying these
suggestions,
In Canada Call:
VTech Telecommunications
Canada Ltd. at 1-800-267-7377.
In the US call:
VTech Communications
at 1-800-595-9511.
The Phone Doesn't Work at All.
• Make sure the power cord is
plugged in.
• Make sure the telephone line
cord is plugged firmly into the
base unit and the telephone
wall jack.
• Make sure the battery are
properly charged. If the handset
makes two beeps, the battery
need charging.
No Dial Tone.
• First check all the suggestions
above.
• If you still don't hear a dial tone,
disconnect the base unit from
the telephone jack and connect
a different phone. If there is no
dial tone on that phone either,
the problem is in your wiring
or local service. Call your local
telephone company.
Warranty Statement
What does this limited warranty
cover?
• The manufacturer of this VTech
product, VTech Communica-
tions, warrants to the holder
of a valid proof of purchase
("Consumer" or "you") that the
product and all accessories
provided by VTech in the sales
package ("Product") are free
from material defects in material
and workmanship, pursuant
to the following terms and
conditions, when installed and
used normally and in accordance
with operation instructions. This
limited warranty extends only
to the Consumer for Products
purchased and used in the
United States of America.
What willVTech Communications
do if the Product is not free from
material defects in materials and
workmanship during the limited
warranty period ("Materially
Defective Product")?
• During the limited warranty
period,VTech authorized service
representative will repair or
replace at VTech's option,
without charge, a Materially
Defective Product. If we repair
this product, we may use new
or refurbished replacement
parts. If we choose to replace
this product, we may replace
it with a new or refurbished
product of the same or similar
design.VTech will return repaired
or replacement products to you
in working condition. VTech
will retain defective parts,
modules, or equipment. Repair
or replacement of Product, at
VTech option, is your exclusive
Warranty Statement
warranties for this product. The
warranty exclusively describes
all of VTech responsibilities
regarding the product. There
are no other express warranties.
No one is authorized to make
modifications to this limited
warranty and you should not
rely on any such modification.
State Law Rights: This warranty
gives you specific legal rights,
and you may also have other
rights which vary from state to
state.
Limitations: Implied warranties,
including those of fitness
for a particular purpose and
merchantability (an unwritten
warranty that the product is
fit for ordinary use) are limited
to one year from date of
purchase. Some states do not
allow limitations on how long an
implied warranty lasts, so the
above limitation may not apply
to you.
You Get Noise, Static, or a Weak
Signal Even WhenYou're Near the
Base Unit.
Household appliances plugged into
the same circuit as the base unit can
sometimes cause interference. Try
moving the appliance or the base
unit to another outlet.
You Get Noise, Static, or a Weak
Signal When You're Away From
the Base Unit.
• You may be out of range. Either
move closer to the base, or
relocate the base unit.
• The layout of your home may be
limiting the range.Try moving the
base unit to the second or third
floor, or to some other location.
The Handset Does Not Ring
When You Receive a Call.
• Make sure the ringer is turned
on.
• Make sure the telephone line
cord is plugged firmly into the
base unit and the telephone
jack. Make sure the power cord
is plugged in.
• You may be too far from the base
unit.
• You may have too many
extension phones on your
telephone line to allow all of them
to ring. Try unplugging some of
the other phones.
13
remedy. You should expect the
repair or replacement to take
approximately 30 days.
How long is the limited warranty
period ?
• The limited warranty period
for the product extends for
ONE(1)YEAR from the date of
purchase if we repair or replace
a Materially Defective Product
under the terms of this limited
warranty. This limited warranty
also applies to repaired or
replacement Products for a
period of either (a) 90 days
from the date the repaired
or replacement Product is
shipped to you or (b) the time
remaining on the original one-
year warranty; whichever is
longer.
What is not covered by this
limited warranty ?
This limited warranty does not
cover:
1. Product that has been subjected
to misuse, accident, shipping
or other physical damage,
improper installation, abnormal
operation or handling, neglect,
inundation, fire, water or other
liquid intrusion; or
2. Product that has been damaged
due to repair, alteration or
modification by anyone other
than an authorized service
representative of VTech; or
3. Product to the extent that the
problem experienced is caused
by signal conditions, network
reliability or cable or antenna
systems; or
4. Product to the extent that
the problem is caused by
15
• In no event shall VTech be
liable for any indirect, special,
incidental, consequential, or
similar damages (including,
but not limited to lost profits
or revenue, inability to use the
product, or other associated
equipment, the cost of substitute
equipment, and claims by third
parties) resulting from the use of
this product. Some states do not
allow the exclusion or limitation
of incidental or consequential
damages, so the above limitation
or exclusion may not apply to
you.
17

Advertisement

loading