Olivetti ECR 3550 T euro Clerk Manual
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Olivetti ECR 3550 T euro Clerk Manual

Olivetti ECR 3550 T euro Clerk Manual

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Cash Register
ECR 3550 T
ECR 3550 T
ECR 3550 T
ECR 3550 T
ECR 3550 T
CLERK GUIDE
GUIDE VENDEUR
KASSIERERANLEITUNG
GUÍA PARA EL EMPLEADO
HANDLEIDING BEDIENDE
GUIA DO EMPREGADO
euro

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Summary of Contents for Olivetti ECR 3550 T euro

  • Page 1 Cash Register ECR 3550 T ECR 3550 T ECR 3550 T ECR 3550 T ECR 3550 T euro CLERK GUIDE GUIDE VENDEUR KASSIERERANLEITUNG GUÍA PARA EL EMPLEADO HANDLEIDING BEDIENDE GUIA DO EMPREGADO...
  • Page 2 PUBLICATION ISSUED BY: Olivetti Tecnost, S.p.A. 77, Via Jervis - 10015 Ivrea (Italy) Copyright © 2002, Olivetti All rights reserved...
  • Page 3 PREFACE This Clerk Guide explains how to use the numerous features that the cash register has to offer. This electronic cash register is designed to help your business function smoothly by providing efficient register operations. Here are just a few of the cash register’s many valuable features: •...

  • Page 4: Table Of Contents

    TABLE OF CONTENTS GETTING ACQUAINTED WITH YOUR CASH REGISTER ........1 STANDARD ACCESSORIES ..........................1 USING THIS MANUAL ............................2 MAINTAINING THE CASH REGISTER ......................2 THE KEYPAD ......................3 KEYPAD FUNCTIONS ............................3 OPTIONAL FUNCTIONS THAT CAN BE ASSIGNED TO KEYPAD KEYS ............5 THE CONTROL SYSTEM ..................

  • Page 5: Getting Acquainted With Your Cash Register

    GETTING ACQUAINTED WITH YOUR CASH REGISTER The figure below shows an overall view of your cash register. 1. Customer Display 8. Printer Compartment Lock 2. Operations Control Lock 9. Journal Roll Display Window 3. Serial interface for connection to a PC 10.

  • Page 6: Using This Manual

    USING THIS MANUAL Your cash register Clerk Guide is organized for easy reference. The front portion gives an overall view of the cash register and provides information on all the features and functions available. Next you will find transaction examples showing you how to operate the cash register. Transaction examples provide steps for key operations and include sample receipts.

  • Page 7: The Keypad

    THE KEYPAD Your cash register is equipped with a 53-key keypad by means of which you can perform all cash register functions. The figure below shows the keypad layout. KEYPAD FUNCTIONS 1. [R Feed] (Receipt Paper Feed) - Advances the receipt paper one line feed; advances the paper continuously when held down.
  • Page 8 9. [Charge] - Totals sales that are charged. 10. [ST] - Displays and prints on the customer receipt and transaction journal, the subtotal of a sale. It calculates a subtotal of a transaction consisting of a number of items to be individually discounted or increased by a determined amount or percentage, and prints this on the customer receipt and transaction journal.

  • Page 9: Optional Functions That Can Be Assigned To Keypad Keys

    OPTIONAL FUNCTIONS THAT CAN BE ASSIGNED TO KEYPAD KEYS The cash register offers standard functions that can be invoked by pressing the related key on the cash register's keypad (refer to the section The Keypad), but the keys that you may not use as frequently as others can be reprogrammed to invoke other functions that the cash register has to offer.

  • Page 10: The Control System

    THE CONTROL SYSTEM THE CONTROL LOCK The control lock is located on the upper right-hand side of the keypad. The REG key must be properly inserted in the Control Lock in order for you to be able to operate the cash register. The following figure shows the Control Lock and the different modes that can be used.

  • Page 11: Operator And Customer Displays

    OPERATOR AND CUSTOMER DISPLAYS Your cash register offers two displays that provide easy viewing for both the customer and operator during a sales transaction. The customer display shows entry amounts and related transaction information through the use of numbers and special symbols. The operator display shows specific operator messages on the upper 10- character line and the same transaction data as shown on the customer display on the lower 10-character line.

  • Page 12: The Error Alarm

    ERROR MESSAGE ERROR CODE DESCRIPTION PR PAPER 2 Out of customer receipt paper; insert paper. PR HEAD UP Printhead at customer receipt station up; press the printhead release lever down. J PAPER 2 Out of journal paper; insert paper. J HEAD UP Printhead at journal station up;...

  • Page 13: Voiding Errors

    VOIDING ERRORS Once an entry is printed, the [Clear] key cannot be used to clear an error. Press the [Void/EC] key to correct an error already registered. Voiding the Entry Just Completed Simply press the [Void/EC] key. The entry is reprinted with a "-" symbol followed by the amount and erased from the transaction.

  • Page 14: Loading The Customer Receipt Roll

    LOADING THE CUSTOMER RECEIPT ROLL Proceed as follows to load a customer receipt roll into the cash register: 1. Make sure that the cash register is plugged into a grounded power outlet and that the Control Key in either one of the two REG positions. 2.

  • Page 15: Loading The Journal Roll

    LOADING THE JOURNAL ROLL Proceed as follows to load a journal roll into the cash register: 1. Make sure that the cash register is plugged into a grounded power outlet and that the Control Key is in either one of the two REG positions. 2.
  • Page 16 8. Attach the second part (3) of the 2-piece plastic journal winder spindle to the first as shown in the following figure. 9. Place the 2-piece journal winder back onto its two support brackets indicated by the arrows in the following figure.

  • Page 17: Transaction Examples

    TRANSACTION EXAMPLES This section provides examples on how to complete different types of transactions. Sample receipts are included which reflect some of the programming examples used in the System Configuration Guide. ENTERING THE REGISTER MODE The cash register has two register modes which can be used to record ordinary sales transactions. These two modes are called REG 1 and REG 2, where the only difference between the two is that in the REG 1 mode the cash register will automatically print the programmed header on all customer receipts and journal records, while in the REG 2 mode this header is not printed at all.

  • Page 18: Reprinting A Sales Receipt

    REPRINTING A SALES RECEIPT Your cash register allows you to reprint an exact copy of the sales receipt at the end of the current transaction performed in the REG 1 mode or to print the transaction receipt in the REG 2 mode. The consecutive receipt number is not increased on the reprinted receipt, and the reprinted receipt is not recorded in the journal record.
  • Page 19 Registering a Sale of Multiple Items at Same Cost Up to three digits can be used for the quantity multiplied. Example: Multiply two items costing £1.50 and register the sale to Department 1. Compute change for £5.00. Proceed as follows: Number of items at same cost multiplied 1.
  • Page 20 Registering a Multiple Department Sale with Payment and Change Tender Example: Register a £69.00 item to Department 1, a £5.00 item to Department 4 and a £3.50 item to Department 7. Compute change for £100.00. Proceed as follows: 1. Type [6900] and press the [department 1/21] key. 2.
  • Page 21 Registering a Charge Transaction Charge transactions are counted and registered to the charge total in the financial report. Example: Register a £2.50 item to Department 1 and a £3.00 item to Department 2 as a charge transaction. Proceed as follows: 1.
  • Page 22 Check Tendering Example: Register a £70.00 item paid by check to Department 21. Proceed as follows: 1. Type [7000] and press the [Dept Shift] and [department 1/21] keys. 2. Press the [Check] key and the transaction ends successfully. Check payment Check Tender with Change Example: Register a £19.50 item to Department 2, a £2.50 item to Department 5 and a £5.00 item to...

  • Page 23: Minus (-) Key Transactions

    Split Check/Cash Tender Example: Register a £24.00 item to Department 1, a £36.00 item to Department 3 and a £4.00 item to Department 4. Split the tender between £60.00 check and £4.00 cash. Proceed as follows: 1. Type [2400] and press the [department 1/21] key. 2.

  • Page 24: Plus (+) Key Transactions

    Registering a Multiple (-) Reduction Example: Register a £.50 reduction on a £2.50 item to Department 1, a £2.60 item to Department 3, a £.60 reduction on a £4.50 item to Department 21, a £.50 discount to a £3.00 multiple item sale to Department 5 and a £.1.00 reduction to a £5.00 item to Department 22.

  • Page 25: Percent Discount (-%) Transactions

    Registering a Programmed (+) Add-on To perform this operation, the [(+)] key must have been programmed with the add-on value. Example: Register a programmed £1.00 add-on to a £3.00 item registered to Department 2 and end the transaction with an exact cash tender. Proceed as follows: Price entry 1.
  • Page 26 Discounting the Total Sale by Using a Random Discount Rate Example: Register a 9.5% discount to a sales transaction. Compute the change tender. Proceed as follows: 1. Type [300] and press the [department 1/21] key. Transaction subtotal 2. Type [200] and press the [department 2/22] key. Manual discount entry Discount 3.
  • Page 27 Discounting Individual Items using Programmed and Random Discount Rates Example: Register a £2.50 item to Department 1, apply the programmed discount to a £3.50 item to Department 25 and apply a discount rate of 3% to a £5.00 item to Department 2.

  • Page 28: Percent Plus (+%) Transactions

    PERCENT PLUS (+%) TRANSACTIONS Applying the Programmed Percent Plus Rate to a Total Sale You can call up a programmed percent plus rate during the transaction by pressing the [+%/PO] key. If a percent plus rate is not programmed, type in the discount rate before pressing the [+%/PO] key.
  • Page 29 Adding a Percent Plus Rate to Individual Items Using the Programmed Rate Up to four digits can be used for the percent plus rate (0-99.99%). Example: Register a programmed 6.5% percent plus rate on a £3.00 item to Department 5, and a £2.50 item to Department 4.

  • Page 30: Plu Codes

    Adding the Programmed Percent Plus Rate (+%) to One Item Up to four digits can be used for the percent plus rate (0-99.99%). Example: Register a programmed 6.5% add-on to a £.50 cash transaction to Department 7. Proceed as follows: Programmed percent 1.
  • Page 31 Overwriting a Preset PLU Price Example: Overwrite the preset PLU 17 with £2.00. Compute change for a £5.00 tender. Proceed as follows: Overwritten PLU descriptor 1. Type the new price [200] and press the [PLU Price] key. The message PRICE is displayed on the operator display.
  • Page 32 Registering a Sales Transaction by Manually Typing Product Label Barcode Numbers In order to be able to use this feature, the prices related to product label barcodes must have been previously assigned to a PLU. Example: Register the sale of a product by manually typing the product barcode label number 4006856200898 on the numeric keypad.

  • Page 33: Voids And Refunds

    Price 2 Transactions Price 2 transactions are used when you wish to register a department single item sale or a PLU sale with the alternate price (Price 2) assigned to the related department or PLU. You simply press the [Price 2] key prior to the department or PLU key.
  • Page 34 Voiding a Previous Entry at the End of a Sale Example: Register a £1.50 item to Department 1, a £3.50 item to Department 4, a £5.00 item to Department 3. Then void the £1.50 item erroneously made to Department 1 and replace it with a £1.00 entry to the same Department.

  • Page 35: Other Transactions

    Refunding Multiple Items Example: Refund a £5.00 item to Department 4 and three £2.00 items to Department 8. Proceed as follows: 1. Press the [Return] key. 2. Type [500] and press the [department 4/24] key. The item's department number and amount refunded are Single item refund displayed.
  • Page 36 Registering an Identification Number to a Transaction Up to 13 digits can be used for the identification number. This entry can be made prior to any operation. The identification number is not added to the management report or totals. Transaction number Example: Assign the identification number 3456 to a £1.00 sale to Department 4.
  • Page 37 Registering Negative Entries For this operation to be performed, a department must have been programmed with a negative sales status. If you want to register negative sales value PLUs, also the related PLU must have been programmed with a negative status.

  • Page 38: Transactions Using The Optional Keys Assigned

    TRANSACTIONS USING THE OPTIONAL KEYS ASSIGNED This section gives examples of the operations that can be performed with the optional key functions (listed at the beginning of this manual) when these are assigned to specific keys on the keypad. TRANSACTIONS USING A FOREIGN CURRENCY To perform transactions using a foreign currency, the currency function must be assigned to one of the function...
  • Page 39 Registering a Multiple Department Sale with Payment in Euro and Change Tender in Local Currency To perform this transaction the Euro exchange rate must have been programmed. Example: Register a £69.00 item to Department 3, a £5.00 item to Department 2 and a £3.50 item to Department 4.
  • Page 40 Check Tender in Euro with Change in Local Currency To perform this transaction the Euro exchange rate must have been programmed. Example: Register a £19.50 item to Department 4, a £2.50 item to Department 5 and a £5.00 item to Department 23.
  • Page 41 Take-out Key Transactions To perform Take-out transactions the Take out function must be assigned to one of the function keys on the keypad. Take-out transactions are useful to define a different tax rate for a product which is taken out with respect to the same consumed indoors.
  • Page 42 Overwriting a Preset Tax Rate on a Department Sale with a No-Tax Status Example: Register a £5.00 item to department 1 programmed with a Tax 1 rate and then register a non- taxable item to the same department. The No-tax key functions must have been programmed to one of the function keys on the keypad.
  • Page 43 House Key Transactions To perform House transactions the House function must be assigned to one of the function keys on the keypad. House transactions are used when you wish to offer a product free of charge to the customer. You simply press the assigned House key prior to the department or PLU registration to offer.
  • Page 44 Tray Subtotal System To use the Tray Subtotal system the Tray Subtotal function must be assigned to one of the function keys on the keypad. The Tray Subtotal system is useful, for example, when a customer forgets to pick up an item in the store and the sales transaction is nearly terminated.

  • Page 45: Cash Register Specifications And Safety

    CASH REGISTER SPECIFICATIONS AND SAFETY Technical Characteristics Listed below are the technical characteristics of this cash register model. Type: Electronic cash register with alphanumeric printer and 40 departments, 1000 PLU settings, 26 clerks, 8 tax settings, 99 PLU groups, 9 Department groups and PLU-to-PLU linking features Displays: 10-digit green fluorescent numeric client display and 10 digit x 2 rows alphanumeric operator...
  • Page 46 Code 506574 V...

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