Troubleshooting; How To Order Repair Parts - HouseWarmer HWDV080DVN-1 Owner's Manual

PROBLEM
Pilot flame does not light
When ignition knob is released, pilot
extinguishes
Burner burns abnormally
Burner shuts down while in operation
Burner burns with yellow flames
Difficulties in heating room
To order parts, please visit our website at www.housewarmerproducts.com or call 877-459-1583.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number from the name plate on your
equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following appropriate
illustration and list. Be sure to give all this information.
Furnace Model Number
Furnace Serial Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
Empire Comfort Systems, Inc. Nine Eighteen Freeburg Ave. Belleville, IL 62222-0529
24632-0-0508

TROUBLESHOOTING

CAUSES
A) Gas supply valve closed
B) Air in gas pipes
C) Valve does not work properly
A) Air remains in gas pipes
B) Dirty pilot
C) Thermocouple is defective
A) Gas supply valve is not fully open
B) Flame lifts when appliance is cold
A) Gas supply interrupted
B) Incorrect piping connection
A) Incorrect piping connection
A) Incorrect heater size
B) Low gas pressure
C) Partially plugged injector

HOW TO ORDER REPAIR PARTS

Part Description
Part Number
SOLUTION
A) Open gas supply valve
B) Repeat ignition procedure
C) Place knob on PILOT position and
depress fully
A) Repeat ignition procedure
B) Clean pilot
C) Check with Service Department
A) Open gas supply valve fully
B) Keep on MIN. for about 10 minutes
A) Gas supply re-established
B) Connect piping according to installa-
tion instructions
A) Connect piping according to installa-
tion instructions
A) Contact Service Department for sizing
room
B) Check with Service Department
C) Check with Service Department
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