Eton FR-300 Owner's Manual page 15

LIMITED WARRANTY
Et6n Corporation (Et6n) offers a limited warranty to the original customer against manufacturing
defects in material and workmanship on this product This warranty is valid only for the original
purchaser and is not transferable
TWO (2) VEARS PARTS AND LABOR· Europe
ONE (1) VEAR PARTS AND LABOR· North America
This limited warranty begins on the original date of purchase, and is valid only on products
purchased through an authorized Et6n retailer. Warranty repairs must be performed by Et6n or an
authorized service center To receive warranty service, the original dated bill of sale. or a copy.
must be presented upon request as proof of purchase. Installation. removal or reinstallation of the
product is not included under this warranty. Shipping to Et6n or the authorized service center is
the responsibility of the purchaser For products purchased in Europe, please return to your dealer
or the distributor of your country. which is listed on a sheet included in the packaging.
Et6n will repair or replace this product at our option and at no charge. with new or reconditioned
parts if tllis product is found to be defective during the limited warranty period To be eligible for
warranty coverage, the product must be returned with shipping charges prepaid no later than 15
days after the expiration of the warranty period to Et6n or the designated service center. Prior to
WARRANTY RECiISTRATION
To ensure full warranty coverage or product updates, registration of your
product should be completed as soon as possible after purchase or receipt.
You may use one of the following options to register your product:
1. By visiting our website at http://www.etoncorp.com.
2, Mail in enclosed warranty card.
3. Mail your registration card or information to following address: include your
name, full mailing address, phone number, email address, model purchased,
date purchased, retail vendor name:
Et6n Corporation
101 5 Corporation Way
Palo Alto, CA 94303 USA
LIMITED WARRANTY
Retain the warranty information from your warranty card with your proof of
purchase or the Limited Warranty information can also be viewed at
www.etoncorp.com.
returning any product for warranty service, the purchaser must contact Et6n or the designated
service center for troubleshooting and service procedure instructions. Damaged parts or products
become tile property of Etan. Parts and products replaced by Et6n assume the remaining original
warranty, or ninety (90) days. whichever is longer.
T is limited warranty covers manufacturing defects in material and workmanship encountered in
normal, noncommercial use of this product and shall not apply to the following, including, but not
limited to: damage that occurs due to applications and uses for which the product was not
intended; failures or problems that are caused by products or equipment not supplied by Et6n;
accidents, misuse, abuse, neglect misapplication, fire, water, lightning, or other acts of nature;
incorrect line voltage, fluctuations, or surges; damage caused by improper or faulty installation;
damage caused by acid leakage from improperly installed or defective batteries; product alteration
or modification; or use of unauthorized parts, supplies. accessories, or equipment that damage this
product or result in service problems.
SERVICE INFORMATION
To obtain service for your Et6n product first contact an Et6n service representative at
1-800-872-2228 US, 1-800-637-1648 Canada or your respective country distributor In Europe
(see enclosed list) for troubleshooting. Many common questions and problems can be resolved
over the phone.
SERVICE FOR YOUR PRODUCT
To obtain service for your product, we recommend first contacting an Et6n
service representative at: 1-800-872-2228 US, 1-800-637- 1648 Canada,
(650) 903-3866 or customersvc@etoncorp.com for problem determination
and trouble-shooting. If further service is required, the technical staff will
instruct how to proceed based on whether the radio is still under warranty or
needs non-warranty service.
WARRANTY - If your product is still in warranty and the Et6n service
representative determines warranty service is needed, a return authorization
will be issued and instructions will be given. DO NOT ship your radio back
without obtaining the return authorization.
NON-WARRANTY - If your product is no longer under warranty and requires
service, the Et6n service representative will refer you to the nearest repair
facility that will best handle the repair,
For service outside North America, please refer to the distributor information
included at time of purchase/receipt.