Troubleshooting Guide - Panasonic SC-HT535 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart
do not solve the problem, consult your dealer for instructions.
Power
No power.
The unit is automatically
switched to the standby mode.
Unresponsive or inoperable function
No response when any buttons
are pressed.
No response when remote
control buttons are pressed.
No picture or sound.
You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.
Specific operation undesirable or unexpected
It takes time before play starts.
Folders deeper than the eighth
layer on a data disc are not
displayed correctly. [WMA] [MP3]
[JPEG] [MPEG4] [DivX]
A menu screen appears during
[VCD]
skip or search.
Playback control menu doesn't
[VCD]
appear. with playback control
The program and random play
functions do not work. [DVD-V]
Programmed items are not
played. [DVD-V]
The on-screen menu shows "2"
as a soundtrack option when
[AUDIO] is pressed, but the
audio does not change. [DVD-A]
Play doesn't start.
Play restarts from the beginning
of the track when soundtrack is
changed. [DVD-A]
Scenes are skipped
intermittently. [RAM] [DVD-RW[‹VR›]
[DVD-V]
Subtitle
Subtitle position is wrong.
No subtitles.
Marker
Cannot add markers.
A-B Repeat
Point B is automatically set.
A-B Repeat is automatically
canceled.
Sound abnormal or improper
Sound distorted.
Effects do not work.
Humming is heard during play.
No sound
Sound mixed.
Menus
RQT8225
The Setup menu cannot be
34
accessed.
≥Insert the AC mains lead and system cable securely.
≥The Sleep timer was working and had reached the set time limit.
≥This unit cannot play discs other than the ones listed in these operating instructions.
≥The unit may not be operating properly due to lightning, static electricity or some other external
factor. Turn the unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC
mains lead, and then reconnect it.
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥Check that the batteries are installed correctly.
≥The batteries are depleted. Replace them with new ones.
≥Aim the remote control at the remote control signal sensor and operate.
≥Check the video or audio connection.
≥Check the power or input setting of the connected equipment.
≥Check that the disc has something recorded on it.
≥While stopped and "DVD/CD" is the source, press and hold [∫] on the main unit and [S10] on
the remote control until "Initialised" disappears from the television. Turn the unit off and on again.
All settings will return to the default values.
≥Play may take time to begin when an MP3 track has still picture data. Even after the track starts,
the correct play time will not be displayed. This is normal.
≥This is normal on DivX video.
≥Folders deeper than the eighth layer are displayed as the eighth layer.
≥This is normal for Video CD's.
≥Press [∫] twice and then press [1] (play).
≥These functions do not work with some DVD-Videos.
≥Some items cannot be played even if you have programmed them.
≥Even if a second soundtrack isn't recorded, two numbers will normally be shown.
≥This unit may not play WMA and MPEG4 that contains still picture data.
≥If playing DivX VOD content, refer to the homepage where you purchased the DivX VOD
content. (Example: www.divx.com/vod) [DivX]
≥If a disc contains CD-DA and other formats, proper playback may not be possible.
≥This is normal on DVD-Audio.
≥If you change the volume or sound field/quality setting during ADVANCED DISC REVIEW, the
function continues without the on-screen display. Press [ADVANCED DISC REVIEW] again to
cancel the function.
≥Adjust the position. ("Subtitle Position" in Display Menu)
≥Display the subtitles.
≥Subtitles may not be displayed depending on the disc. [DivX]
≥You cannot add markers. [RAM] [DVD-RW[‹VR›]
≥If the disc's elapsed play time doesn't appear on the unit's display, you cannot add markers.
≥The end of an item becomes point B when it is reached.
≥A-B Repeat is canceled when you press [QUICK REPLAY].
≥Noise may occur when playing WMA.
≥Some audio effects do not work or have less effect with some discs.
≥Multi Re-master [HT885]) and Dolby Pro Logic II do not work if you have changed the
([HT845]
play speed.
≥An AC mains lead or fluorescent light is near the subwoofer. Keep other appliances and cables
away from the subwoofer.
≥There may be a pause in sound when you change the play speed.
≥Audio may not be output due to how files were created. [DivX]
≥If you are using the SCART (AV) terminal and the audio input terminals (TV AUDIO IN) at the
same time, turn off the connected equipment at one or the other terminals.
≥Select "DVD/CD" as the source.
≥Cancel all group, program and random play.
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