Southwestern Bell FA970 Owner's Manual page 24

SERVICE
According to FCC regulations, this equipment, which has been certified and
registered by the FCC, may only be repaired by authorized persons. If repairs or
adjustments are made by an unauthorized person, the FCC certification may be
voided. Should you encounter any problems, please call the
Southwestern Bell Freedom Phone
Toll-Free Customer Help Line for assistance: 1-800-366-0937,
Monday - Friday 8:30 AM - 9:00 PM, and Saturday 8:30 AM - 12:30 PM (EST).
You can also visit our website at
http://www.swbfreedomphone.com.
FOR IN-WARRANTY SERVICE:
Package your complete unit (including all adapters, line cords, and other accessories)
and ship the unit postage prepaid* and insured (for your protection) to:
7475 North Glen Harbor Blvd., Glendale, AZ 85307
Be sure to include your return address, proof of purchase, a daytime phone
number, $9.50 for postage and handling*, and a brief explanation of your
difficulties.
*NOTE: California residents need only provide proof of purchase and should
call 1-800-366-0937 for shipping instructions.
FOR OUT-OF-WARRANTY REPLACEMENT: You may call our toll-free Help Line
for the price of a replacement before returning your unit. Please follow all instructions
for In-Warranty service (above) to return your unit, and mark the package:
LOOK — for the toll-free "help" telephone number
LISTEN — as our experts talk you through the problem
SOUTHWESTERN BELL FREEDOM PHONE
DEPT.: In Warranty
DEPT.: Out-of-Warranty. QUESTIONS?
STOP — don't take unit back to the store
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Retail Sales
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