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FAQs
Problem
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
No sound is produced
Sound level is low
or sound is distorted
•
Due to the digital reception technologies involved, quality of the DTV signals may be relatively low in
some cases, despite good reception of analogue programmes.
Interference or
frozen / disappearing
image in DVB
Sound is unusual
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
"VIERA Link" function
does not work and
an error message appears
TV goes into
"Standby mode"
The remote control
does not work
An error message appears
48
Actions
•
Set "P-NR" in the Picture Menu (to remove noise). (p. 22)
•
Check nearby electrical products
(car, motorcycle, fluorescent lamp).
•
Is "Colour" or "Contrast" in the Picture Menu set to the minimum?
(p. 22)
•
Reset channels. (p. 30)
•
Turn off the TV with Mains power On / Off switch, then turn it on
again.
•
Is "Sound mute" active? (p. 7)
•
Is the volume set to the minimum?
•
Sound signal reception may be deteriorated.
•
Set "NICAM" (p. 22) in the Sound Menu to "Off".
(Analogue only)
•
Check "DVB Signal Condition". (p. 31)
If "Signal Quality" or "Signal Strength" are displayed in red, check
aerial.
If problem persists, consult your local Panasonic dealer.
•
Turn the TV off with the Mains power On / Off switch, then turn it
On again.
•
Set the sound setting of the connected equipment to
"2ch L.PCM".
•
Check the "HDMI1 Input" setting in the Sound Menu. (p. 22)
•
If digital sound connection has a problem, select analogue
sound connection. (p. 39)
•
•
Is the HDMI cable connected properly? (p. 42)
Turn Off the TV and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 46)
•
Use an equipment compliant with EIA/CEA-861/861B.
•
Confirm the connection.
•
Turn the connected equipment on and then switch the TV on. (p. 40)
•
Off Timer function is activated.
•
The TV enters "Standby mode" about 30 min. after broadcasting
ends.
•
Are the batteries installed correctly? (p. 6)
•
Has the TV been switched On?
•
Follow the message's instructions.
•
If the problem persists, contact the authorized Service Centre.
On screen messages
Message
All tuning data will be erased
Are you sure ?
Are you sure you want to delete this timer ?
Press OK to delete timer
Press Exit to return
Bad Signal
DOWNLOAD IN PROGRESS PLEASE WAIT
Feature not available
Invalid DVB Channel
Invalid system time. Please exit !
Max. number of Timers already set !
New DVB Service Found!
Press OK start Auto Setup
Press EXIT to Ignore.
Selecting Auto Setup will delete
current Profile and Childlock settings
New version 1.90 found.
Do you really want to update the
software and reboot the system ?
Press OK to download the new version
Press EXIT to Ignore
No DVB Service found
No module inserted
No recording - Check Tape or Disc
No recording - UNKNOWN REASON
No Service
No Signal
Meaning / Action
•
"Shipping Condition" will erase all tuning data (p. 32).
•
"Auto Setup" will be erased all present DVB and Analogue tuning
datas (p. 30).
•
Make sure the operation is with your desire.
•
Make sure the deleting programme event is with your desire.
•
The signal is weak. Check the aerial.
•
Q-Link channel download is in progress.
•
Check the Q-Link connection and setting (p. 38).
•
The impossible source (Component / HDMI / PC) to be record.
•
Invalid DVB channel is selected.
•
Cannot get the time information. Check the connection of the RF
cable.
•
Maximum timer programming event is 8.
•
There is a new DVB station.
•
There is a new software available.
•
No DVB signal can be found in Auto Setup.
•
Check the CI module inserted completely (p. 27).
•
The tape or disc may be "write protected", missing or damaged.
The equipment may already be recording.
•
The recording cannot be done by any reason. Check the equipment.
•
Disc or tape may be full.
•
The station stops the services.
•
Check the connection of the RF cable.
49
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