Sharp AM-300 Online Manual page 154

Fax reception problems (AM-400 only)
Problem
The machine doesn't
receive faxes
automatically.
The power is on, but
reception does not take
place.
The paper comes out
blank when you receive a
fax.
The received document is
faint.
Received images are
distorted.
When a fax is received,
the size of the printed
document image does not
match the size of the
paper.
No reception occurs when
polling is attempted.
• Make sure that the reception mode is set to FAX
ONLY (see page 98).
• Make sure that the telephone line cord is plugged into
the TEL. LINE socket, and not the TEL. SET socket.
• Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy or
print a report to confirm the printing ability of your
machine.
• Ask the other party to send higher contrast
documents. If the contrast is still too low, your
machine may need service. Make a copy or print a
report to check your machine's printing ability.
• The toner cartridge may need replacement.
• Noise on the telephone line may cause distortion.
Have the other party try sending the document again.
• Make a copy or print a report on your machine. If the
copy or report is also distorted, your machine may
need service.
• Make sure that an appropriate reception ratio setting
has been selected (see page 101).
• Make sure the transmitting machine is in automatic
reception mode.
• If the transmitting machine has polling security, make
sure that your fax number has been entered both in
your machine (see page 46) and in the transmitting
machine.
Problems and Solutions
Solution
147