Customer Service & Product Warranty - Australia And New Zealand; Customer Service; Product Warranty - Gigaset E310H User Manual

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Customer service & product warranty – Australia and New Zealand
Customer service & product warranty –
Australia and New Zealand
IMPORTANT
Please retain your sales receipt as proof of the date of purchase.

Customer Service

If you require assistance in operating this product please contact us
AUS: 1300 780 878 or by e-mail at the Customer Care section of our website
at www.gigaset.com/au
NZ: 0800 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
If you are trying to access a Network Service and require assistance specifically
related to the network service or would like to subscribe to the service, contact
your service provider.

Product Warranty

Our goods come with guarantees that cannot be excluded under the Austral-
ian Consumer Law. You are entitled to a replacement or refund for a major fail-
ure and for compensation for any other reasonably foreseeable loss or dam-
age. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major fail-
ure.
Subject to the conditions stated in this Product Warranty Section, this product,
excluding battery and accessory devices, is guaranteed against any defect in
materials or workmanship under conditions of normal use for a period of 24
months from date of purchase (Product Warranty).
The benefits conferred by this warranty are in addition to other warranties and
remedies that are implied under the Australian Trade Practices Act and similar
Country, State and Territory laws (Statutory Rights). For New Zealand custom-
ers, this warranty is in addition to statutory rights observed under New Zea-
land Legislation.
Subject to your Statutory Rights, the goods will not be eligible for service
under this warranty if:
1Proof of purchase cannot be provided;
2The defect was caused by an accident, misuse, abuse, improper installation
or operation, vermin infestation, lack of reasonable care, unauthorised
42

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