Gigaset SX553 WLAN dsl First Steps page 170

Appendix
Symptom
The Gigaset SX553 WLAN
dsl or other PCs cannot be
reached by a PC in the con-
nected LAN using a ping
command.
No connection to the config-
uration environment of the
Gigaset SX553 WLAN dsl.
Password forgotten or lost.
You cannot access a
resource (drive or printer)
on a different PC.
Operating information:
Crackling noises during operation do not impair the functioning of your device. They
occur when built-in relays switch over.
168
Possible cause and solutions
ì
Make sure that TCP/IP has been installed and con-
figured on all the PCs on the local network.
ì
Check that the IP addresses have been correctly
configured. In most cases you can use the DHCP
function of the Gigaset SX553 WLAN dsl to assign
dynamic addresses to the PCs in the LAN. In this
case, you have to configure the TCP/IP settings of all
the PCs so that they obtain the IP address automat-
ically.
If you configure the IP addresses in the LAN
manually, remember to use the subnet mask
255.255.255.x. This means that the first three
parts of the IP address on each PC and on the
Gigaset SX553 WLAN dsl have to be identical. The
device also has to be configured as a DNS server.
ì
Use the ping command to check whether you
can establish a network connection to the
Gigaset SX553 WLAN dsl.
ì
Check the network cable between the PC you
want to use to administer the device and the
Gigaset SX553 WLAN dsl.
ì
If the PC you want to use is on the router's local
network, make sure that you are using the correct
IP address administration (see above).
ì
If the PC you want to use is not on the router's local
network, it must be authorised via remote manage-
ment.
ì
Reset the Gigaset SX553 WLAN dsl (see page 20).
Warning: Please bear in mind that this will return all
the configuration settings to the factory settings.
ì
Make sure that TCP/IP has been installed and con-
figured on all the PCs on the local network and that
the PCs all belong to the same workgroup.
ì
Check whether the resource has been released on
the PC in question and whether you have the nec-
essary access rights.
ì
Printing: Check whether the printer has been set up
as a network printer.