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Operation
The unit is on but cannot be operated.
Is the incorrect playback media or operation function
selected?
The unit may not be operating properly due to lightning, static
electricity or some other external factor. Turn the unit off and
then back to ON. Alternatively, turn the unit off, disconnect
the power source (AC or battery pack), and then reconnect it.
Condensation has formed. Wait 1 to 2 hours for it to
evaporate.
Play fails to start even when [1] (PLAY) is pressed.
Play starts but then stops immediately.
Insert the media correctly with the label facing up. (
The media is dirty. (
5)
You tried to play a blank media or unplayable media on this
unit. (
6)
[DivX]: If playing DivX VOD content, refer to the homepage
where you purchased it. (
No response when remote control buttons pressed.
Check that the battery is installed correctly. (
The battery is depleted: Replace it with new one. (
Point the remote control at the remote control sensor and
operate. (
9)
Start up is slow.
It takes time before play starts.
Make sure that "Quick Start" is set to "On". (
Start up takes time in the following situations.
jImmediately after a power failure or the AC adaptor is
connected.
jWhen the unit is connected with an HDMI cable.
Played back image is distorted or does not play
back correctly. (
)
[AVCHD]
High-definition video (transfer rate of 18 Mbps or faster)
cannot be played back correctly if it was recorded on a DVD
compatible to double speed or slower.
Cannot set "On" in "24p Output".
Only when this unit is connected to a TV supporting 24p
output via an HDMI cable, you can set to "On". (
Buttons do not work.
Touch the operation panel (
not respond when pressing with the tip of finger nail or with a
gloved finger.
13)
24)
9)
9)
43)
41)
8) lightly with a finger. It may
LCD
No picture on the LCD.
Check connections. (
10)
Select "On" in "Monitor". (
[DivX]: Images may not be output due to how files were
created. (
46)
The LCD is dark.
Select the appropriate Picture Quality mode. (
LCD pixels turn black or radiate different colours.
The LCD is constructed with precision technology so
99.99 % of the pixels are active, but of the remaining of
0.01 %, there are pixels that may be black or emit light
constantly. This phenomenon is not a malfunction.
Picture is distorted.
The quality of video will lower on the screen of this unit when
HDMI is connected. (
28)
There is a lot of after-image when playing video.
Turn "3D NR" or "Integrated NR" off if it is on. (
A black band is displayed around the edge of the
screen.
The aspect ratio of the screen is abnormal.
Confirm the "TV Aspect" is set properly. (
Still pictures (JPEG) do not play back normally.
The images that were edited on the PC, such as Progressive
JPEG, etc., may not play back. (
Sound
No sound from the unit's speaker.
The speaker is off if headphones are connected.
Turn up the volume. (
14)
Cannot hear the desired audio type.
Press [AUDIO] to select the audio. (
[DivX]: Audio may not be output depending on how files were
created. (
46)
Cannot switch audio.
There are discs for which audio cannot be changed because
of how the disc was created.
12)
12)
27)
41)
46)
17)
51
VQT2J83
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