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Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
section or contact your
Symptom
No images on the
screen. I cannot turn on
the monitor.
dealer.
Check List
Is the power cord connected properly?
Can you see "Check Signal Cable" on
the screen?
If the power is on, reboot the computer
to see the initial screen(the login
screen), which can be seen.
Can you see "Not Optimum
Mode","Recommended Mode 1280 x
1024 60Hz" on the screen?
the phone number on the Information
Solutions
Check the power cord connection and
supply.
(When connecting D-Sub cable)
Check the signal cable connection.
(When connecting DVI cabel)
If you still see an (error) message on
the screen when the monitor is
connected properly, check to see if the
monitor status is set to analog.
Press source button to have the
monitor double-check the input signal
source.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video card.
(Refer to the
Preset Timing
Note: If the initial screen (the login
screen) does not appear,
Service Center or your
dealer.
You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency that
the monitor can handle properly.
Adjust the maximum resolution and
frequency that the monitor can handle
properly.
If the display exceeds SXGA or 75Hz, a
"Not Optimum
Mode","Recommended Mode 1280 x
1024 60Hz" message is displayed. If
the display exceeds 85Hz, the display
will work properly but the "Not
Optimum Mode","Recommended
Mode 1280 x 1024 60Hz" message
appears for one minute and then
disappears.
Please change to the recommended
Modes)
contact the
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