Network Connection - palmOne TREO User Manual

Network connection

Signal strength is weak
1. If standing, move about 2 meters in any direction.
Become familiar with low
2. In a building, move near a window. Open any metal blinds.
coverage areas where you
3. In a building, move outdoors or to a more open area.
live, commute, work, and
4. Outdoors, move away from large buildings, trees, or electrical wires.
play. Then, you will know
5. In a vehicle, move your Treo level with a window.
when to expect signal
strength issues.
Treo won't connect to the mobile network
1. Try our suggestions above for weak signals.
2. Turn off Wireless Mode and turn it on again (see page 14).
3. Remove the SIM card and re-insert it (see page 13).
4. Perform a soft reset (see page 131).
Treo hangs up when I hold it to my ear
You may be accidentally pressing the onscreen Hang Up button with your
cheek. Try holding the phone so your face doesn't press against the screen.
If this is not convenient, you may want to disable the touchscreen during
active calls (see page 122).
Treo makes or answers calls when it's in a briefcase or pocket
Items in your briefcase or pocket may be pressing the onscreen Answer
button, or otherwise activating screen items. If this happens, you may want
to disable the touchscreen during incoming calls (see page 121).
134 :: Network connection
I can't tell if data services are available
The following icons indicate data services:
Wireless Mode is on and a GPRS network is within range.
Wireless Mode is on but you are not connected to any GPRS
network.
You are connected to a GPRS network and a data session is
active (for example, when you are browsing the web). You can
still receive calls.
You are actively using a dial-up (CSD) connection.
Wireless Mode seems to turn off by itself
If a system error and reset occurs, Treo automatically turns on Wireless
Mode if it was on before the reset. However, if the Treo can't determine
whether Wireless Mode was on before the reset, it does not turn on
automatically (see page 14).
Treo won't connect to the Internet
Your Treo supports GPRS. To connect to the Internet, you must subscribe to
and activate GPRS data services with Orange.
• Press and hold the Wireless Mode button
Then, press and hold the same button to turn it back on again.
• Perform a soft reset (see page 131).
to turn off Wireless Mode.
Network connection :: 135