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Kyocera Mita DP-2800 PLUS Instruction Handbook Manual

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Please read the instruction handbook before using the printer. Keep it close to the
printer for easy reference.

Laser Printer

INSTRUCTION HANDBOOK
The DP-2800plus in this photograph is equipped with two optional paper feeders
(ST-1000) and an optional document finisher (F-8118).

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Summary of Contents for Kyocera Mita DP-2800 PLUS

  • Page 1: Laser Printer

    Please read the instruction handbook before using the printer. Keep it close to the printer for easy reference. INSTRUCTION HANDBOOK The DP-2800plus in this photograph is equipped with two optional paper feeders Laser Printer (ST-1000) and an optional document finisher (F-8118).
  • Page 2 introduction Please read the instruction handbook before using the printer. Keep it close to the printer for easy reference. The sections of this handbook and parts of the printer marked with symbol indicates that the related section includes information on symbols are safety warnings meant to protect the user, other individuals prohibited actions.
  • Page 3 Introduction Caution NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION. Notice on Software_____________________________________________________________________________________ SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER’S NATIVE MODE OR ONE OF ITS EMULATION MODES. The printer is factory set to emulate the HP LJ 5M/5Si. The emulation mode can be changed by following the procedures described in Chapter 2. Notice _______________________________________________________________________________________________ The information in this manual is subject to change without notification.
  • Page 4 Introduction IBM PROGRAM LICENSE AGREEMENT ____________________________________________________________________ THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL REFUND.
  • Page 5 Introduction Limitation of Remedies IBM’s entire liability under this license is the following; For any claim (including fundamental breach), in any form, related in any way to this license, IBM’s liability will be for actual damages only and will be limited to the greater of: the equivalent of U.S.
  • Page 6 Introduction Typeface Trademark Acknowledgement _____________________________________________________________________ All resident fonts in this printer are licensed from Bitstream Inc., Cambridge, Massachusetts, U.S.A. Dutch801, Swiss742, Incised901, ZapfCalligraphic801, ZapfHumanist601, OriginalGaramond, and Chianti are trademarks of Bitstream Inc. Century Schoolbook, Stymie, and Cooper-Black are trademarks of Kingsley-ATF Type Corporation. ITC Avant Garde, ITC Benguiat, ITC Bookman, ITC Souvenir, ITC Zapf Chancery, and ITC ZapfDingbats are registered trademarks of International Typeface Corporation.

  • Page 7: Fcc Statement

    Introduction FCC statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 8 Introduction The printer may be optionally installed with the following options: Conforming to the Class B limits · ST-1000 Paper Feeder (500 sheets) · EF-100 Envelope Feeder · UF-100 Universal Feeder · AD-31 Duplexer · F-8130 Bulk Paper Stacker (3000 sheets) ·...

  • Page 9: Interface Connectors

    Introduction Interface connectors Important note on the interface connectors Be sure to turn off printer power before connecting or disconnecting an interface cable* to the printer. For protection against static discharge which may be applied to the printer’s internal electronics through the interface connector(s), keep any interface connector which is not in use capped using the protective cap supplied.
  • Page 10 Introduction CAUTION Laser radiation when open. DO NOT STARE INTO BEAM OR VIEW Laser radiation when open. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS. DIRECTLY WITH OPTICAL INSTRUMENTS. * Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 11 Introduction CDRH regulations The Center of Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured after August 1, 1976. Compliance is mandatory for products marketed in the United States.
  • Page 12 Declaration of Conformity (U.S.A.) Model Number: DP-2800plus Trade Name: Mita Responsible Party Name: MITA COPYSTAR AMERICA,INC. Address: 225 Sand Road, P. O, Box 40008 Fairfield New Jersey 07004-0008 Phone / Fax No.: (973)808-8444, (973)882-6000 This device complies with Part 15 of the FCC Rules, Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 13 Introduction Canadian Department of Communications compliance statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité aux normes du ministère des Communications du Canada Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Safety &...
  • Page 14 Introduction Disclaimer We shall have no liability or responsibility to customers or any other person or entity with respect to any liability, loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us, including but not limited to, any interruption of service, loss of business or anticipatory profits, or consequential damages resulting from the use or operation of the equipment or software.
  • Page 15 Introduction As an ENERGY STAR Partner, Mita (Mita Copystar America, Inc.) has determined that this product meets the ENERGY STAR guidelines for energy effiency. * ENERGY STAR is a U. S. registered mark.

  • Page 16: High Speed Printing

    Introduction Introduction The laser printer has many extremely desirable features. It was designed to make a contribution to a cleaner environment as well as to represent the latest generation of page printer technology. Superb print quality With an amorphous silicon drum, microfine ceramic toner, and the latest technology from us such as KIR 2 function*, this laser printer delivers superb print quality and clarity.
  • Page 17 Introduction Environmentally benign waste parts The toner container is made out of a benign, flammable material. (Be sure to dispose of containers according to local laws and regulations.) Large paper capacity cassettes Equipped at the bottom with a two-stage paper feeder, each paper cassette can hold approximately 500 sheets (80 g/m , 0.1 mm thickness).
  • Page 18 Introduction PDF417 two-dimensional bar code The printer includes the capability that allows the user to implement the two-dimensional stacked bar code symbology, PDF417, or Portable Data File 417. This expanded functionality is achieved by using the PRESCRIBE 2e language commands. Automatic rotation of fonts and graphics Images and scalable fonts are automatically rotated to match the page orientation.
  • Page 19 Introduction Large memory capacity This printer comes standard equipped with 8 MB of memory. This can be extended up to 72 MB of memory through optional expansion of memory. Expandable interface Equipped with slots for installing optional interfaces, the interfaces of this printer can be expanded to meet the specific operating environment.

  • Page 20: Table Of Contents

    Introduction Contents Chapter 1 Safeguards and Installing the Page Printer....1-1 CAUTION LABELS ....................1- 2 INSTALLATION PRECAUTIONS ................1- 3 PRECAUTIONS FOR USE ..................1- 5 Unpacking and Inspection.................... 1- 7 Moving the Printer ......................1-10 Names of Parts ......................1-11 Setup and Connections....................
  • Page 21 Contents Chapter 3 Fonts ................3-1 Bitmap and Scalable Fonts ..................3- 2 List of Fonts........................3- 3 Symbol Set........................3- 8 Chapter 4 Maintenance ..............4-1 Toner Container Replacement..................4- 2 Cleaning ........................4-10 Chapter 5 Troubleshooting............. 5-1 General Guide......................5- 2 Print Quality Problems ....................
  • Page 22 Chapter 1 Safeguards and Installing the Page Printer This chapter uses illustrations to explain the names of parts of this printer, how to use it, its environmental requirements, and how to install it. CAUTION LABELS ............. 1- 2 INSTALLATION PRECAUTIONS ........1- 3 PRECAUTIONS FOR USE..........

  • Page 23: Chapter 1 Safeguards And Installing The Page Printer

    Chapter 1 Safeguards and Installing the Page Printer CAUTION LABELS Caution labels have been attached to the printer at the following locations for safety purposes. BE SUFFICIENTLY CAREFUL to avoid fire or electric shock when removing a paper jam or when replacing toner. Label 1 High temperature inside.

  • Page 24: Installation Precautions

    INSTALLATION PRECAUTIONS INSTALLATION PRECAUTIONS Environment Other precautions • Adverse environmental conditions may affect the safe operation and performance of the printer. Install in an air-conditioned room CAUTION (recommended room temperature: around 20°C, humidity: • Avoid placing the printer on or in locations which are unstable or around 65%RH) and avoid the following locations when selecting not level.
  • Page 25 Chapter 1 Safeguards and Installing the Page Printer Power supply/Grounding the printer • The printer should not be the same power circuit as an air conditioner, fluorescent light, copier, or shredder, because these devices generate electrical noise on the power line. If it must WARNING share a power circuit with equipment like this, a light -frequency •...

  • Page 26: Precautions For Use

    PRECAUTIONS FOR USE PRECAUTIONS FOR USE Cautions when using the printer • When adding memory, ALWAYS remove the power plug from the outlet. If this operation is performed with the power still attached, there is a danger of electrical shock..........WARNING •...
  • Page 27 Chapter 1 Safeguards and Installing the Page Printer • If dust accumulates within the printer, there is a danger of fire or Cautions when handling consumables other trouble. It is therefore recommended that you consult with your service representative in regard to cleaning of internal parts. CAUTION This is particularly effective if accomplished prior to seasons of •...

  • Page 28: Unpacking And Inspection

    Unpacking and Inspection Unpacking and Inspection Remove the printer from the package according to the steps given below. (See figure on next page.) After removing the printer, check that nothing is missing against the list of packaged contents. CAUTION Be sure that two or more people unpack and install the printer. Be very careful as the printer is heavy and can hurt your back.
  • Page 29 Chapter 1 Safeguards and installing the Page Printer Contents of Printer Box and How to Remove Them Power Cord Drum Unit Cover* Toner Kit (toner container, cleaning cloth) User’s manual and CD-ROM including the printer drivers and manuals. Remove the tape used for packaging as shown in the...
  • Page 30 Unpacking and Inspection How to Remove the Paper Feeder 1- 9...

  • Page 31: Moving The Printer

    Chapter 1 Safeguards and installing the Page Printer Moving the Printer Note the following items when moving the printer. CAUTION Be sure that two or more people lift the printer. Grasp the handholds indicated in the figure below and lift carefully so as not to hurt your back. Be sure to lift the printer gently, keeping it horizontal, to prevent toner from soiling the inside of the printer.

  • Page 32: Names Of Parts

    Names of Parts Names of Parts Front View/Side View Face-Down Output Tray Power Switch Paper Full Sensor Vent Paper Stopper Control Panel Connector for Optional Feeder* MP (Multi-Purpose) Tray Side Cover Front Cover Paper Feeder Side Cover Handholds Upper Paper Feed Cassette Lower Paper Paper Feeder...
  • Page 33 Chapter 1 Safeguards and installing the Page Printer Rear View Interior View Option Interface/Hard Disk Unit Slot Cover (OPT2) Memory Card Slot Toner Container Release Lever (Green) Parallel Interface Connector* ( Toner Top Cover Container Power Cord Connector Drum Unit Release Lever (Gray) Option Unit (Service use only)

  • Page 34: Setup And Connections

    Setup and Connections Setup and Connections Set up the printer according to the following steps. Install the printer on the paper feeder................Page 1-14 Open the top cover......................Page 1-15 Install the toner container....................Page 1-16 Close the top cover......................Page 1-19 Adjust the paper guide on the paper feed cassette.

  • Page 35: Install The Printer On The Paper Feeder

    Chapter 1 Safeguards and installing the Page Printer Install the printer on the paper feeder. Align the installation holes on the bottom of the printer with the positioning pins on top of the paper feeder and slowly lower the printer into place. Check that the connector on top of the paper feeder is properly connected to the connector on the bottom of the printer.

  • Page 36: Open The Top Cover

    Setup and Connections Open the top cover. Remove the packing tape stuck to the printer and gently lift the top cover as far as it will go. Top Cover 1- 15...

  • Page 37: Install The Toner Container

    Chapter 1 Safeguards and installing the Page Printer Install the toner container. Take the toner container from the toner kit. Shake the toner container with the protective seal facing up as shown in the figure five times or more to thoroughly mix the toner inside. Shake five or more times.
  • Page 38 Setup and Connections Check that the two toner container release levers are positioned to the right (released) as shown in the figure. If not positioned to the right, slide them to the right until they stop. Toner Container Release Levers (positioned to right) Align the ends of the toner container with the grooves to the left and right inside the printer as shown in the figure and install.
  • Page 39 Chapter 1 Safeguards and installing the Page Printer Check that the toner container is installed in the correct position, and push forcefully on the top of the toner container. 6. After the toner container is installed, set the two toner container release levers to the left position (fixed).

  • Page 40: Close The Top Cover

    Setup and Connections Close the top cover. Close the top cover. Top Cover Adjust the paper guide on the paper feed cassette. The paper feed cassette attached to the paper feeder located at the bottom of the printer can be used to supply standard paper from A5 size up to ledger size by adjusting its paper guide and paper stopper position.
  • Page 41 Chapter 1 Safeguards and installing the Page Printer Paper feed cassette position Paper Guide Note: Be sure to remove the size indicator plates which are : Paper Size Indicator Position temporarily attached before using the printer. Paper Stopper Paper Guide Front Side Pull out the paper feed cassette until it stops.
  • Page 42 Setup and Connections Paper Limit Indicator Paper Stopper Paper Feed Cassette Paper Guide Do not touch the rubber part of the paper feed unit. 1- 21...

  • Page 43: Add Paper

    Chapter 1 Safeguards and installing the Page Printer Add paper. Try as much as possible to use fresh paper which has just been opened. Paper which has been stored long periods contains moisture and may result in sheets sticking together and/or paper jams. For specifications on the paper which can be used with this printer, please refer to Appendix B Paper Selection.
  • Page 44 Setup and Connections Close the paper feed cassette. Paper is added to the second paper feed cassette in the same way. Size indicator plates are also supplied. Place these on the front of the cassette according to the paper size inside to make it easy to know the current paper size. À...

  • Page 45: Open The Paper Stopper On The Face-Down Tray (If Required)

    Chapter 1 Safeguards and installing the Page Printer Open the paper stopper on the face-down tray (if required). Raise the paper stopper on the face-down tray. Paper Stopper Open the face-up output tray (when the tray is being used). Use the face-up output tray when you wish paper to be stacked with the printed side facing up (reverse order).

  • Page 46: Connect The Printer To The Computer

    Setup and Connections Connect the printer to the computer. CAUTION Before performing this step, be sure to turn off the printer's power switch and unplug the power plug from the power outlet. Failure to do so may result in electric shock. A standard Centronics parallel interface connector ( ) and RS-232C/RS-422A serial interface connector (IOIOI) are located on the rear side of the printer.

  • Page 47: Parallel Interface Connection

    Chapter 1 Safeguards and installing the Page Printer Parallel Interface Connection Plug one end of the printer cable into the connector on the printer marked with a (parallel) symbol. Close the clips on both sides to fix the connector in place. Clips Printer Cable Plug the other end of the printer cable into the computer’s parallel (Centronics) interface...

  • Page 48: 10. Attach The Power Cord

    Setup and Connections 10. Attach the power cord. CAUTION Be sure the printer's power switch is turned off. Note______________________________________________________________________ Only use the power cord supplied with the printer. Plug the power cord into the power cord connector on the rear side of the printer. Connect the other end of the power cord into a power outlet.

  • Page 49: 11. Test The Printer

    Chapter 1 Safeguards and installing the Page Printer 11. Test the printer. Use the following procedure to test the printer and print out a status page indicating factory settings. For details on the indicators and keys on the printer’s control panel, please refer to Chapter 2 Control Panel.

  • Page 50: 12. Test The Interface With The Computer

    Setup and Connections 12. Test the interface with the computer. In order to check that the printer and the computer are properly connected you must print by sending an actual command from the computer. Turn on the printer's power switch and turn on the computer’s power as well. Wait until the message display switches from Self test to Ready.

  • Page 51: 13. Install The Printer Driver

    Chapter 1 Safeguards and installing the Page Printer 13. Install the printer driver. A CD-ROM containing a printer driver for Windows (Windows 3.1, Windows 95/98 and Windows NT 3.51/4.0) is supplied with this printer. Once this printer driver is installed on the computer, it is possible to make various settings for this printer from within Windows applications.
  • Page 52 Setup and Connections The printer folder will open. Double click on “Add printer.” Windows 95 Windows 98 The Printer Wizard screen will appear. Click on “Next >.” A screen for selecting the printer to be connected will appear. Select the most appropriate printer and click on “Next.”...
  • Page 53 Chapter 1 Safeguards and installing the Page Printer Select “Mita DP-2800plus,” click on “Next >,” and follow the on-screen instructions to install. Once the driver has been properly installed, the printer icon will be added to the printers folder. Note______________________________________________________________________ When printing under Windows 95/98, be sure to set the emulation of this printer to HP LJ 5M/5Si (default setting).
  • Page 54 Setup and Connections Installing Under Windows 3.1 Insert the supplied CD-ROM into the CD-ROM drive of the computer. Double click on the “Control Panel”. Double click on “Printers.” Click on “Add >>.” 1- 33...
  • Page 55 Chapter 1 Safeguards and installing the Page Printer A screen for “List of Printers:” will appear. From the choices, click on “Install Unlisted or Updated Printer.” 1- 34...
  • Page 56 Setup and Connections Click on “Install….” The install printer menu will appear. Enter “[CD-ROM Drive Name]: \” and click on “OK.” Select “Mita DP-2800plus” from the printers displayed and click on “OK.” Once the driver has been installed, close the Control Panel by clicking on “Close.” 1- 35...

  • Page 57: The Multi-Purpose Tray

    Chapter 1 Safeguards and installing the Page Printer The Multi-Purpose Tray The multi-purpose tray is incorporated on the right side of the printer. It can be used in one of two modes: first mode or cassette mode. The multi-purpose tray can hold about 100 sheets of paper (0.1 mm thickness).
  • Page 58 The Multi-Purpose Tray Feeding from the Multi-Purpose Tray Open the multi-purpose tray as shown in the figure. Multi-purpose tray Open the sub tray and adjust the paper guides according to the width of the paper to be fed. Paper guides Sub tray Note: The paper guides must be set to the widest...

  • Page 59: Mp Tray Mode

    Chapter 1 Safeguards and installing the Page Printer Check that the message Ready is displayed in the printer's message display, and that the ON LINE indicator is lit. Set the paper source to the multi-purpose tray by pressing the FEED key until the message display indicates MP tray.

  • Page 60: Cassette Mode

    The Multi-Purpose Tray Cassette Mode Press the MODE key to display Paper handling >. (Form Feed) key to display >MP tray mode. Press the After pressing the ENTER key, the mode display is changed by pressing the + and – keys. Display Cassette and then press the ENTER key.

  • Page 61: Feeding Envelopes

    Chapter 1 Safeguards and installing the Page Printer Feeding Envelopes Envelopes should be fed face up. Be sure to set the print direction from the Mode Select Menu. Insert the envelopes in the tray as far as they will go. Do not load envelopes above the paper limit mark. Paper limit mark Envelopes For details on suitable envelope paper quality and shape, see Appendix B.

  • Page 62: Expanding Memory

    Expanding Memory Expanding Memory The printer comes standard equipped with 8 MB of main memory. However, more complex pages can be printed and processing speed increased by expanding the printer's memory. There are two slots available in the printer for expanding memory. Printer memory can be expanded to up to 72 MB by installing optional extended memory chips (SIMMs) in these slots.
  • Page 63 Chapter 1 Safeguards and installing the Page Printer The description given below is intended for service personnel. Precautions on the Handling of Extended SIMMs Static electricity which may accumulate in the human body through walking on carpets or other such surfaces is the enemy of SIMMs loaded with many semiconductor chips.

  • Page 64: Installing Simms

    Expanding Memory Installing SIMMs Insert the SIMM or SIMMs into the dedicated sockets on the printer's main board. WARNING Take precautions that no foreign substances such as metal chips or liquid get inside the printer during the installation process. Operation of the printer during the presence of a foreign substance may lead to fire or electric shock.
  • Page 65 Chapter 1 Safeguards and installing the Page Printer Turn off the printer's power and disconnect the power cord and all cables connected to the printer. Remove the six screws on the printer's rear cover, and remove the rear panel. There are two sockets for installing SIMMs located on the main board.
  • Page 66 Expanding Memory Remove the SIMM or SIMMs from the package. À Insert the connector end of the SIMM into the socket. Á Carefully push the board upright until it snaps into place. Make sure that the catches at the ends of the socket fit into the holes at the ends of the SIMM board. À...
  • Page 67 Chapter 1 Safeguards and installing the Page Printer To remove a SIMM, carefully pull the end catches slightly outwards and tilt the SIMM as shown, then pull the SIMM out of the socket. After the SIMMs have been installed, reattach the rear cover on the printer and tighten all six screws securely.
  • Page 68 Expanding Memory Testing Extended Memory Check that the power switch is off, plug the power cord into the printer, and turn the power on. Wait for the printer's ON LINE indicator to light and the message display to read Ready, and press the STATUS key.
  • Page 69 Chapter 2 Operating the Page Printer This chapter explains the printer's control panel and operating procedures. It also covers operations which use the memory card. Control panel ..............2- 2 Operating Procedures............2- 11 Mode Selection Menu ............2- 24 Configuring Interfaces............

  • Page 70: Chapter 2 Operating The Page Printer

    Chapter 2 Operating the Page Printer Control Panel The printer control panel consists of indicators, a message display, and various keys. Symbolic Indicators FORM FEED/ + key ON LINE Key CONTINUE/ DATA ATTENTION CONTINUE FORM FEED ON LINE RESOLUTION SIZE COPIES INTERFACE ENTER...

  • Page 71: Message Display

    Control panel Message Display The message display displays the printer's operational mode. Messages which are displayed and their meaning are given in the table below. Message Meaning Self test The printer is self-testing and warming up after power-up and is not ready to print.

  • Page 72: Interface Indicator

    Chapter 2 Operating the Page Printer Interface Indicator The interface indicator indicates the interface over which data is currently being received or was last received. When an optional interface such as a network interface is installed in the printer, this indicator displays the information in the table below depending on the interface used.

  • Page 73: Paper Size Indicator

    Control panel Paper Size Indicator The paper size indicator indicates the paper size of the cassette currently installed in the printer (factory setting is A3) or the paper size currently set for the multi-purpose tray. During printing the paper size specified by the computer in data being sent to the printer will be displayed. (For example, if the paper size in the cassette is B5 and reduced printing from A4 to B5 has been specified, B5 will be displayed before and after printing but A4 will be displayed during printing.) The following abbreviations are used to indicate the paper sizes.

  • Page 74: Copy Indicator

    Chapter 2 Operating the Page Printer Copy Indicator Indicates the number of copies set in the current interface (001 – 999), and the number is reduced as printing proceeds. Indicator Refer to the table below for the names and meanings of indicators on the control panel. Indicators on the Control Panel Indicator Name...
  • Page 75 Control panel Indicator Name Description Multi-purpose feed Flashing: Indicates that there is no paper in the tray or that indicator paper is jammed near the multi-purpose tray. Lit: Indicates when paper is fed from the multi-purpose feed tray. Optional paper feeder Flashing: Indicates that there is no paper in the optional indicator envelope feeder (EF-100) or universal feeder (UF-100);...
  • Page 76 Chapter 2 Operating the Page Printer About the LED Indicator for the Paper Feed Cassettes The size indicator plate on the front of the paper feed cassettes is illuminated by LED. This LED indicates the status of the cassettes as follows depending on whether it is on, off or flashing. LED Status Meaning Flashing quickly...

  • Page 77: Control Keys

    Control panel Control Keys DATA ATTENTION ON LINE CONTINUE FORM FEED INTERFACE RESOLUTION SIZE COPIES ENTER EXIT CANCEL STACK FEED STATUS MODE The functions of each key are given in the table below. Function ON LINE key Pauses and restarts printing. Data can be sent even while printing is paused. (See page 2-16.) CANCEL key (1) This key can be used to cancel mode selection during mode selection or cancel printing...
  • Page 78 Chapter 2 Operating the Page Printer Function CONTINUE/ (1) This key forcibly cancels errors and resume printing when printing is halted due to 3 key errors such as memory overflow. (2) This key functions as the 3 key during mode selection. It moves upward in the mode select menu and moves the cursor left.

  • Page 79: Operating Procedures

    Operating Procedures Operating Procedures This section explains basic operations of the printer and procedures leading up to and including printing. Operating Precautions · Do not turn off power during printing. This may result in a paper jam or damage to the printer. ·...

  • Page 80: Switching Power On

    Chapter 2 Operating the Page Printer Switching Power On Check that the power cord is securely plugged in at both ends. Check that the printer is connected to the computer (See page 1-28). Push the power switch to the ON ( | ) position. Power Switch Wait for the printer to warm up.

  • Page 81: Basic Printing Operations

    Operating Procedures Basic Printing Operations The flow of basic operations to print is given below. Keys on the control panel are explained after that. For details on using the MODE key, be sure to read the section “Mode Select Menu” at the end of this manual in conjunction with this section.

  • Page 82: Selecting The Output Tray

    Chapter 2 Operating the Page Printer Selecting the Output Tray Printed paper can be output on either the face-up output tray or the face-down output tray. Selecting the face-up output tray will cause paper to be stacked with the printed surface facing up. Selecting the face-down output tray will cause paper to be stacked with the printed surface facing down.

  • Page 83: Feed Selection

    Operating Procedures Feed Selection Use the FEED key to select whether to feed paper from one of the paper feed cassettes or from the multi-purpose tray. If optional paper feeders (ST-1000 or EF-100/UF-100) are installed, any of these can also be selected. The FEED key can be used whenever the message display indicates Ready or Add paper.
  • Page 84 Chapter 2 Operating the Page Printer MP (multi-purpose) tray indicator Cassette indicator Switching Online/Offline After printing starts, it is possible to interrupt printing to check whether the print job is coming out as anticipated. Pressing the ON LINE key during data processing will cause the ON LINE indicator to go out and pressing it during printing will cause the printer to stop after the page currently being printed is finished.

  • Page 85: Canceling Printing

    Operating Procedures Canceling Printing Perform the following procedure when you wish to cancel printing after it has begun. Check if the message Processing is displayed in the message display. Press the ON LINE key to take the printer offline. Perform the necessary procedure on the computer to halt printing. Press the CANCEL key.
  • Page 86 Chapter 2 Operating the Page Printer Press the CANCEL key again if you wish to stop the cancellation of printing. Press the ON LINE key to put the printer back online to continue with other print jobs. Notes_____________________________________________________________________ · Canceling data from the computer using the CANCEL key will restore temporary settings to their default values.

  • Page 87: Status Printout

    Operating Procedures Status Printout It is possible to print out and check the printer's current status including unit emulation, font, printing range, and memory usage. Check that the ON LINE indicator lit and that the message Ready is displayed in the message display.

  • Page 88: Sample Status Page

    Chapter 2 Operating the Page Printer Sample Status Page 2-20...
  • Page 89 Operating Procedures 1 — Software version This information shows the software version and date of issue of the printer. 2 — Hardware information This information shows the currently selected paper feed source (indicated by an asterisk), paper size, paper type, and main settings of the printer. 3 —...
  • Page 90 Chapter 2 Operating the Page Printer 8 — Fonts at startup (for each interface) This shows the font automatically selected when the printer starts up (default font). It is possible to set different fonts for the parallel interface and the serial interface. The figure on page 2-20 shows default settings.

  • Page 91: Form Feed

    Operating Procedures Form Feed Depending on the software, the message Waiting may be displayed in the message display when you get to the end of a print job. This occurs when the software does not issue a final form feed to the printer indicating the end of the print data.

  • Page 92: Mode Selection Menu

    Chapter 2 Operating the Page Printer Mode Selection Menu This section explains the menu hierarchy used for all menus which can be set and selected using the MODE key. The MODE key can be used to display all of the menus in the table below. This mode selection menu conforms to the menu hierarchy given at the end of this manual.
  • Page 93 Mode Selection Menu Menu Description Default Setting Number of copies Set the number of copies to be printed. This can be set up to 999. Emulation > Switches the printer emulation. HP LJ 5M/5Si The mode can be further set if KC-GL emulation is set. Font >...
  • Page 94 Chapter 2 Operating the Page Printer Menu Description Default Setting Others > The following sub-menus can be displayed by pressing the 4 key and then the + or – key. Message language setting English 30 sec. Automatic form feed timeout setting Sleep timer setting [See page 2-56.] 30 min.

  • Page 95: Configuring Interfaces

    Configuring Interfaces Configuring Interfaces The printer is equipped with both a parallel and serial interface. Independent settings can be made for each interface. Optional interfaces can also be installed. To configure each interface, press the MODE key and use the + or – key to select the interface you wish to make settings for.

  • Page 96: Emulation Selection

    Chapter 2 Operating the Page Printer Emulation Selection The following emulations can be selected for this printer. The emulation selected is stored even while the printer's power is off. Line printer IBM Proprinter Diablo 630 EPSON LQ-850 HP LJ 5M/5Si (Default setting) KPDL KC-GL KC-GL Emulation...

  • Page 97: Reduction

    Reduction (Page Set) Reduction (Page Set) Make settings on the page set menu to print at a reduced size. This menu is used to set the source paper size and the paper size to use after reduction. These settings can be made from within programs or files using the PRESCRIBE 2e SPSZ command.
  • Page 98 Chapter 2 Operating the Page Printer It is possible to set the following paper sizes (envelope) when using the PRESCRIBE 2e SPSZ command. The message display will show the messages given in the following table. Source Size-Target Size Combinations Reduction/Enlargement Ratio Source Size Indicator Target Size Indicator 100%...
  • Page 99 Reduction (Page Set) Source Size Indicator Target Size Indicator Reduction/Enlargement Ratio 100% (21 ´ 29.7 cm) A4 98% 100% (25.7 ´ 36.4 cm) B4 98% 100% (29.7 ´ 42 cm) A3 98% 2-31...

  • Page 100: Ram Disk

    Chapter 2 Operating the Page Printer RAM DISK The RAM DISK function can be used when the total printer memory is 12 MB or more. A RAM DISK can be set up as a virtual media device by setting a given amount of the total printer memory as the RAM DISK.

  • Page 101: Ram Disk Operations

    RAM DISK Press the ENTER key again, and change the RAM DISK size using the + or – key. It is not possible to make a setting that exceeds total printer memory. The default value for the RAM DISK is the total printer memory minus 9 MB.

  • Page 102: Virtual Mail Box (Vmb)

    Chapter 2 Operating the Page Printer Virtual Mail Box (VMB) The Virtual Mail Box (VMB) function is a mail box function for the printer which does not require a physical mail box to be attached to the printer. The virtual mail box function can be used when RAM DISK mode is On or when an optional hard disk unit is installed on the printer.

  • Page 103: Outputting To A Vmb

    Virutal Mail Box (VMB) Outputting to a VMB When sending data to a virtual output tray set within the RAM DISK, make this setting from the printer driver. With this setting, data can be sent by specifying the desired virtual output tray number. It is also possible to assign a name to a virtual output tray and send data by specifying that name.

  • Page 104: Print Accumulated Vmb Data With A Password

    Chapter 2 Operating the Page Printer Display the VMB data you want to print. Pressing the ENTER key will cause Processing to be displayed and the data will be printed. Print Accumulated VMB Data with a Password This function prints VMB data protected by a password which has accumulated in a virtual output tray. Display >Print VMB data Tray.

  • Page 105: Print Vmb Accumulated Data List

    Virutal Mail Box (VMB) Press the ENTER key once the correct password is entered. Processing will be displayed and the data will be printed. If the password was incorrect, an error message will be displayed. (See page 5-11.) Pressing the CONTINUE key will return the printer to Ready status. Note that the password entered here is reset (returns to 00001) when this mode is exited.
  • Page 106 Chapter 2 Operating the Page Printer An actual VMB list printout will differ slightly from sample given above. Information regarding virtual output trays which are set will be displayed in the virtual mail box list. A mark is shown with the bin number for virtual output trays which contain data. If a password is set for a virtual output tray, there is no barcode shown for that virtual output tray.

  • Page 107: Operations For Using A Barcode Reader

    Virutal Mail Box (VMB) Operations for Using a Barcode Reader If an optional barcode reader (Barcord Reader DP-28/3600 Series) is connected to the printer, it is possible to print data within a virtual output tray using the barcode in the list. Select the barcode for "Output (1)"...

  • Page 108: Memory Card

    Chapter 2 Operating the Page Printer Memory Card This printer is equipped with a memory card slot. This allows, for example, the use of fonts other than internal fonts by using an optional font card. If a JEIDA Ver. 4.2 memory card is used, it is possible to read, write and delete data and format the memory card.

  • Page 109: Operating A Memory Card

    Memory Card Notes_____________________________________________________________________ Follow the precautions below when handling a memory card. · A memory card is sensitive to static electricity. Before handling a memory card, be sure to eliminate any static electricity which may have built up on your body or clothing by touching a metallic object.

  • Page 110: Reading Fonts From A Memory Card

    Chapter 2 Operating the Page Printer Note that only reading fonts and printing a list of partitions are possible when a font card is inserted. The following sections explain each of these operations. Each operation is described below. Reading Fonts from a Memory Card Fonts can be read into the printer's internal memory from an optional font card.

  • Page 111: Reading Macros From A Memory Card

    Memory Card Reading Macros from a Memory Card Macro data on a memory card can be registered on the printer. Registered macro data can be used just like macro data located in printer memory. If a memory card already containing macro data is inserted in the printer, that macro data will be read into the printer automatically when the printer's power is turned on.
  • Page 112 Chapter 2 Operating the Page Printer Notes _____________________________________________________________________ · If the name of a macro on the memory card is the same as that in printer memory, the macro data on the memory card with the conflicting name will not be registered. ·...
  • Page 113 Memory Card Writing Data (Partitions) to a Memory Card Data sent from the computer can be written on a memory card. Data written on the card can be read into printer memory by key operations from the control panel of the printer. Assuming the card has enough memory capacity, up to 127 partitions can be written on a single card.
  • Page 114 Chapter 2 Operating the Page Printer Check that the message display has changed to Waiting and press the FORM FEED key. The printer will automatically print the data just written (example below). This printout can be used to check the name (partition name) under which data was written and confirm that it was written properly.

  • Page 115: Deleting Data From A Memory Card

    Memory Card Deleting Data from a Memory Card It is possible to delete data names on a memory card one at a time. Check that the memory card can be written (that write-protection is released). Bring up the menu >Delete data on the message display. This display only appears if the memory card contains data.
  • Page 116 Chapter 2 Operating the Page Printer Bring up the menu >Format on the message display. Press the ENTER key. ? will appear. Pressing the ENTER key again will cause Processing to appear in the message display and the memory card will be formatted. The printer will print memory card formatting information (example below) after initialization is finished.
  • Page 117 Memory Card Printing a List of Data Names (Partitions) This operation prints the contents (data names, data size, etc.) of the memory card inserted in the memory card slot. Bring up the menu >List of Partitions on the message display. Press the ENTER key.
  • Page 118 Chapter 2 Operating the Page Printer Note______________________________________________________________________ "Remaining Size" in the partition list indicates the amount of remaining memory on the memory card. Since the system uses about 70 bytes to write a piece of data on the memory card, the actual available memory on the card is a little less than that displayed.

  • Page 119: Setting The Paper Type

    Setting the Paper Type Setting the Paper Type This printer is capable of printing under the optimum setting for the type of paper being used. Setting the paper type for the paper source from the printer's control panel will cause the printer to automatically print in the mode best suited to that type of paper.

  • Page 120: Making Settings

    Chapter 2 Operating the Page Printer Making Settings The following describes the procedure for setting the paper type using the Recycled type and Cassette 1 as examples. Display Paper handling > on the printer's Mode Select Menu and press the 4 key. Then use the + and - - - - keys to display the Cassette 1 type.

  • Page 121: Paper Type User Setting

    Setting the Paper Type Paper type user setting The following describes the procedure used to set a user-defined paper type for the printer. Eight custom user settings may be registered. After having been set, any of these may be called up when setting the paper type for a paper source.

  • Page 122: Paper Weight

    Chapter 2 Operating the Page Printer Press the 4 key after selecting the paper type you want to customize. Pressing the + or - - - - keys will cycle through a display of the submenus given in the table below. Submenus displayed Selection parameters Description...
  • Page 123 Setting the Paper Type Pressing the ENTER key will cause the ? to disappear. Pressing the EXIT key will exit the setting. The same procedure can be used to set the parameters on other submenus. Note that the setting status for paper weight and fuser mode used for each paper type is as given in the table below.

  • Page 124: Sleep Timer Setting

    Chapter 2 Operating the Page Printer Sleep Timer Setting This printer is equipped with a sleep timer function for conserving energy in cases where there has been no operation from the control panel or data has not been received for a predetermined period of time.

  • Page 125: Dumping Received Data

    Dumping Received Data Dumping Received Data It is possible to print data received by the printer as hexadecimal code for the purposes of debugging programs and files. Pressing the ENTER key once while >Print HEX-DUMP is shown on the message display will cause a ? to flash.

  • Page 126: Kir 2 Level

    Chapter 2 Operating the Page Printer KIR 2 Level This printer incorporates the KIR 2 smoothing function. KIR 2 provides high quality printing by providing a software-type improvement to the resolution. Print a status page to find out the current mode.
  • Page 127 KIR 2 Level Status page KIR 2 Checking Lines KIR 2 Setting Description Optimized stripes The current KIR 2 setting is optimal. Dark vertical stripes The KIR 2 mode currently set is too strong. Set the KIR 2 mode to Off. (See the Mode Select Menu at the end of this manual.) White vertical stripes The KIR 2 mode currently set is too weak.

  • Page 128: Ecoprint Mode

    Chapter 2 Operating the Page Printer Ecoprint Mode The Ecoprint enables you to reduce the amount of toner consumed on the page so as to save your printing costs. The factory-setting is off. Ecoprint is On Ecoprint is Off (default) Notes_____________________________________________________________________ ·...

  • Page 129: Resource Protection

    Setting the Audio Warning (Buzzer) Resource Protection When you switch from the HP LJ 5M/5Si emulation to another, all downloaded fonts and macros are lost. Resource protection preserves these PCL resources in memory so that they are intact when you change the emulation back to HP LJ 5M/5Si.

  • Page 130: Adjusting The Print Density

    Chapter 2 Operating the Page Printer Adjusting the Print Density If necessary, the print density can be adjusted from the Mode Select Menu. The required print density can be selected from five different steps (01 – 05). The factory setting is 03, and there is normally no need to alter this setting.
  • Page 131 Setting the Audio Warning (Buzzer) Type of Error and Corresponding Audio Alarm (Buzzer) Priority Error Message Alarm Frequency Remarks High Paper jam short beeps – Replace Toner short beeps – Clean printer Clean printer short beeps – Press CONTINUE Option stacker short beeps path error Option Stacker...
  • Page 132 Chapter 2 Operating the Page Printer Priority Error Message Alarm Frequency Remarks Print overrun short beeps – Press CONTINUE KPDL Error short beeps – Press CONTINUE MEMORYCARD err## short beeps Press CONTINUE HARDDISK error## short beeps Press CONTINUE RAM DISK error short beeps Press CONTINUE Opt.
  • Page 133 Setting the Audio Warning (Buzzer) The alarm will continue to sound while the error condition continues (if the printer is in the sleep mode, the alarm will be silent for that period alone). The alarm will cease to sound, however, when the CANCEL key is pressed.

  • Page 134: Chapter 3 Fonts

    Chapter 3 Fonts This chapter describes the types of fonts you can use with the printer, including the printer’s resident and KPDL fonts, and symbol sets. Bitmap and Scalable Fonts............3-2 List of Fonts ................3-3 Symbol Set ................3-8...

  • Page 135: Bitmap And Scalable Fonts

    Chapter 3 Fonts Bitmap and Scalable Fonts A font is a set of characters of a particular design. The design is referred to as a typeface. Several characteristics identify a font. These include the font type (bit map or scalable), symbol set, spacing, pitch, height, style, stroke weight, and typeface family.

  • Page 136: List Of Fonts

    List of Fonts List of Fonts This section contains a full list of the printer’s resident fonts. You can print the same font list from the printer by using the printer’s control panel key. To print a list of fonts, refer to Mode Select Menu, List of Resident fonts .
  • Page 137 Chapter 3 Fonts Resident Scalable Fonts (1)
  • Page 138 List of Fonts Resident Scalable Fonts (2)
  • Page 139 Chapter 3 Fonts KPDL Fonts (1)
  • Page 140 List of Fonts KPDL Fonts (2)

  • Page 141: Symbol Set

    Chapter 3 Fonts Symbol Set A symbol set is the set of alphabetical and numerical characters and symbols the printer prints. Each character is assigned to a particular character code. The page printer offers not only a large selection of bitmap and scalable fonts but also a large selection of symbol sets (also referred to as character sets ).
  • Page 142 Symbol Set Table 3.1. Bitmap Fonts Symbol sets SSET value SSET ID Symbol set ISO 60: Norway ISO 15: Italian ECMA-94 Latin 1 ISO 11: Swedish ISO 6: ASCII ISO 4: U.K. ISO 69: France ISO 21: Germany US Legal ISO 17: Spain HP Roman-8 PC-8...
  • Page 143 Chapter 3 Fonts Table 3.2. Scalable Fonts Symbol sets SSET value SSET ID Symbol set ISO-60 Norway ISO-15 Italian ECMA-94 Latin 1 ISO-11 Sweden ISO-6 ASCII ISO-4 U.K. ISO-69 France ISO-21 Germany US Legal ISO Latin 2 ISO-17 Spain PS math ISO Latin 5 Windows Latin 5 MS publishing...
  • Page 144 Symbol Set SSET value SSET ID Symbol set Windows PS text IBM PC-8 IBM PC-8 (D/N) Macintosh IBM PC-850 Pi font PC-852 Latin 2 Winbalt Windows Latin 1 PC-775 3-11...

  • Page 145: Chapter 4 Maintenance

    Chapter 4 Maintenance This chapter explains how to maintenance the printer. This only covers replacing the toner container and cleaning parts such as the main charger unit and paper feed unit. Toner Container Replacement..........4- 2 Cleaning................4-10...

  • Page 146: Toner Container Replacement

    Chapter 4 Maintenance Toner Container Replacement When there is not enough toner, the printer displays the message “ Toner low DP-2800 ” in the message display. Be sure to prepare a new toner container when this message appears. If printing is continued in this condition, the printer will display the message “...

  • Page 147: Replenishing Toner

    Toner Container Replacement Notes_____________________________________________________________________ · Do not use the toner inside the old toner container. · Be sure to distance items such as floppy disks during toner container replacement. · Be sure to clean the inside of the printer along with replacing the toner container. For details, see Cleaning on page 4-10.
  • Page 148 Chapter 4 Maintenance Slide the toner container release levers to the right until they stop and remove the old toner container. After removing it, take care not to tilt the toner container. Old Toner Container Toner Container Release Levers Cap the old toner container with the cap supplied in the new toner kit. Old Toner Container Push the cap securely in place.
  • Page 149 Toner Container Replacement Dispose of the old toner container in the plastic waste bag supplied in the new toner kit so that toner does not scatter. Plastic Waste Bag Old Toner Container CAUTION Do not incinerate toner and toner containers. Dangerous sparks may cause burn.
  • Page 150 Chapter 4 Maintenance Take the new toner container from the toner kit. Shake the toner container five times or more with the protective seal facing up as shown in the figure in order to thoroughly mix the toner inside. Shake five or more times Protective Seal Carefully remove the protective seal.
  • Page 151 Toner Container Replacement Check that the two toner container release levers are positioned to the right (released) as shown in the figure. If not positioned to the right, slide them to the right until they stop. Toner Container Release Levers (Positioned to the right) Align the ends of the toner container with the grooves to the left and right inside the printer as shown in the figure and install.
  • Page 152 Chapter 4 Maintenance Check that the toner container is installed in the correct position, and push forcefully on the top of the toner container as shown in the figure. 10. After the toner container is installed, slide the two toner container release levers to the left position (fixed) as shown in the figure.
  • Page 153 Toner Container Replacement 11. Close the top cover.

  • Page 154: Cleaning

    Chapter 4 Maintenance Cleaning Be sure to clean the main charger unit and paper feed unit along with replacing the toner kit. Also be sure to clean the inside of the printer periodically (about once per month) to ensure optimum print quality even if you are not replacing the toner kit.

  • Page 155: Main Charger Unit

    Cleaning Main Charger Unit Cleaning the Charger Wire Clean according to the following procedure. Open the printer's front cover. Front Cover Pull the cleaning knob (green) located on the main charger unit slowly in and out a few times as shown in the figure.
  • Page 156 Chapter 4 Maintenance Cleaning the Grid The main charger unit grid should be cleaned when the toner kit is changed. Take the grid cleaner from protective bag in the new toner kit, and remove the cap. Note ______________________________________________________________________ The grid cleaner pad is impregnated with water. Clean this part quickly to prevent the pad from drying out.
  • Page 157 Cleaning Attach the grid cleaner to the printer with the pad facing up as shown in the figure. Grid Cleaner After attaching the grid cleaner, slightly lift the main charger unit and repeat the action of slowly pulling the cleaning knob in and out at least five times. This will clean the grid inside the main charger unit.
  • Page 158 Chapter 4 Maintenance When the grid is clean, remove the grid cleaner from the printer and dispose of it. The grid cleaner is not re-usable. Close the front cover. This ends the charger unit cleaning procedure. 4-14...

  • Page 159: Paper Feed Unit

    Cleaning Paper Feed Unit CAUTION Wait a while after turning off the printer’s power to allow the fuser unit to cool (about 20 minutes). Do not touch the fuser unit as this may result in a burn injury. Fuser Unit Print problems such as soiling of the reverse side of printed pages may occur if the paper feed unit becomes dirty.
  • Page 160 Chapter 4 Maintenance Turn the lock lever counterclockwise as shown in the figure to release the feed unit. Lock Lever Grasp the handle on the paper feed unit and slowly pull it out. Paper Feed Unit Handle 4-16...
  • Page 161 Cleaning Clean the saw-toothed seperator next to the transfer roller two or three times as shown in the diagram using the cleaning brush housed in the front panel of the paper feed unit. Return the cleaning brush after you have finished using it. Transfer Roller Cleaning Brush...
  • Page 162 Chapter 4 Maintenance 5. Wipe the paper dust on the registration roller and any dirt on the paper ramp using the cleaning cloth included in the toner kit. Cleaning Cloth Paper Ramp Registration Roller [Metal] Transfer Roller [Black] Paper Feed Unit Note______________________________________________________________________ Be careful not to touch the transfer roller during cleaning as this may adversely affect print quality.
  • Page 163 Cleaning When you have finished cleaning the paper feed unit, push it back in until you feel it catch in place. Turn the lock lever clockwise as shown in the figure to securely lock the feed unit. Lock Lever 4-19...
  • Page 164 Chapter 4 Maintenance Close the printer's front cover. 4-20...

  • Page 165: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting This chapter explains how to handle printer problems which may occur. If a problem cannot be corrected, please contact your dealer. General Guide .................5- 2 Print Quality Problems .............5- 4 Indicators and Messages............5- 8 Correcting a Paper Jam............5-19...

  • Page 166: General Guide

    Chapter 5 Troubleshooting General Guide There are quite a few printer problems which may be corrected by the user. This section explains how to correct these problems. If some kind of printer problem should occur, check the following before concluding the printer is broken.
  • Page 167 General Guide Symptom Check Items Corrective Action Nothing lights on the Check that the power cord is Turn off the printer's power, plug in the control panel even properly plugged into the power power cord securely, and try turning on the when power is turned outlet.

  • Page 168: Print Quality Problems

    Chapter 5 Troubleshooting Print Quality Problems There are many possible causes of the print quality problems, such as blank output, shown in the table below. The troubleshooting procedure for each type of problem is given below. If the checks explained in this section do not solve the problem, please contact your dealer. Printed Results Corrective Action All-black printout...
  • Page 169 Print Quality Problems Printed Results Corrective Action Dropouts, horizontal streaks, stray dots Clean the charger wire. Open the printer's front cover and clean the charger wire using the green cleaning knob. (See Chapter 4.) Black or white vertical streaks Check the message in the message display. If the Toner low DP-2800 message is displayed and the toner indicator is flashing.
  • Page 170 Chapter 5 Troubleshooting Printed Results Corrective Action The image is smeared. Clean the charger wire Open the printer's front cover and clean the charger wire using the green cleaning knob. (See Chapter 4.) Faint or blurred printing Check the Ecoprint setting. (See Chapter 2.) Try setting toner control to high density.
  • Page 171 Print Quality Problems Printed Results Corrective Action Clean the main charger wire. Open the printer’s side cover. Pull the green main charger wire cleaning knob slowly in and out a few times. (See Chapter 4.) Check the main charger unit installation. Open the printer’s side cover.

  • Page 172: Indicators And Messages

    Chapter 5 Troubleshooting Indicators and Messages This section explains the indicators on the control panel and the messages which appear in the message display and the appropriate corrective action to take in each case. Indicators Indicator Condition Corrective Action The printer has run low on toner. The toner should be replaced Flashing as soon as possible.

  • Page 173: Maintenance Messages

    Indicators and Messages Maintenance Messages Message Corrective Action Top cover The top cover is open. Open Close it tightly. Front cover The front cover is open. Open Close it tightly. Side cover The printer’s side cover is open. Open Close it tightly. Paper feeder 1 The paper feeder's side cover is open.
  • Page 174 Chapter 5 Troubleshooting Message Corrective Action Load (paper source) The paper size or type does not match the printing data. (paper size) (media type) One of MP tray, Cassette 1 to 6, or EF/UF (Envelope feeder/ Universal feeder) will be displayed In place of "paper source". Load the paper displayed on the message display and press the CONTINUE key to print.

  • Page 175: Clean Printer

    Indicators and Messages Message Corrective Action Warning The printer’s internal memory is running low. Low memory Remove any unnecessary download fonts and/or macros. You can check the amount of user memory currently available by printing a status page. Toner low DP-2800 There is not enough toner inside the toner container.
  • Page 176 Chapter 5 Troubleshooting Message Corrective Action RAM DISK error ## 85: VMB: Alias error (Alias setting failure or no virtual bin corresponds to the Press CONTINUE alias.) Make the setting again. 86: VMB: Password error (No password specification, mistaken password, or password setting failure) Check the password.
  • Page 177 Indicators and Messages Corrective Action Message Missing The drum unit is not installed. Drum unit Securely install the drum unit in the printer. (For details, see the maintenance kit description manual.) Missing The developing unit is not installed. Developing unit Securely install the developing unit in the printer.

  • Page 178: Error Messages

    Chapter 5 Troubleshooting Error Messages Message Corrective Action Memory overflow Current print processing cannot continue due to insufficient memory. Press CONTINUE Check available user memory by printing a status page, and either remove unnecessary download fonts and/or macros or expand the printer’s memory. Press the CONTINUE key to print data as far as it was stored.
  • Page 179 Indicators and Messages Message Corrective Action Insert the same Insert the same memory card. MEMORY CARD This message appears when the memory card has been removed from the memory card slot during memory card operations and replaced with a different memory card.
  • Page 180 Chapter 5 Troubleshooting Message Corrective Action MEMORYCARD err ## This message appears when an error occurs during access to the memory Press CONTINUE card using the PRESCRIBE 2e RWER (ICCD) command or from the printer’s control panel. Look at the error code given in place of ## and refer to the corresponding description given below.
  • Page 181 Indicators and Messages Message Corrective Action MEMORYCARD err ## 11: The memory card is full of data items. The number of data items which Press CONTINUE can be written on the memory card is limited to 127. Pressing the CANCEL key will restore the message Ready in the message display.
  • Page 182 Chapter 5 Troubleshooting Message Corrective Action Processing Compressed data is printed due to insufficient memory. PAR FIT A4 Compressed data is printed due to insufficient memory when FIT flashes in the resolution indicator. The quality of printed data is reduced when this occurs.

  • Page 183: Correcting A Paper Jam

    Correcting a Paper Jam Correcting a Paper Jam This section describes how to remove paper when it jams in the printer. The printer will stop whenever paper jams in the printer or paper is not fed from a cassette. The printer will go offline and the message Paper jam Open front cover will appear in the message display.
  • Page 184 Chapter 5 Troubleshooting Locating and Correcting Paper Jams Message Display Indicator and Paper Jam Location Indicator Meaning of Indicator Corresponding Printer Location Optional paper feeder (EF-100 or UF-100) Multi-purpose tray Paper feeder included with printer Optional paper feeder (ST-1000) Optional paper feeder (ST-1000) Optional paper stacker (F-8118, F-8130, or AS-M8111)
  • Page 185 Correcting a Paper Jam Correcting Paper Jams CAUTION Pull out the paper feed unit and wait a while to allow the fuser unit to cool. Do not touch the fuser unit as this may result in a burn injury. Fuser unit WARNING Take care not to leave any small pieces of paper in the printer when removing paper jams as this may result in fire.
  • Page 186 Chapter 5 Troubleshooting Indicator Meaning of Indicator Corresponding Printer Location Check the optional paper feeder When a paper jam occurs in the optional feeder, pull it out (EF-100 or UF-100). carefully. (For details, read the instruction manual for each (Only when installed) separate option.) Check the multi-purpose tray.

  • Page 187: Front Cover

    Correcting a Paper Jam In the example given on page 5-19, paper is jammed in the paper feeder (C), the upper cassette (1), and Example the paper feed unit (H). Paper jam C, H, 1 When paper jams in multiple locations such as in this example, begin taking corrective action from the location displayed at left.
  • Page 188 Chapter 5 Troubleshooting Paper Feeder’s Side Cover Figure 5.1 Paper jam in paper feeder unit Printer’s Side Cover (Left) Face-Up Tray Figure 5.2 Paper jam in face-up tray 5-24...
  • Page 189 Correcting a Paper Jam Registration Roller Open this cover first. Paper Feed Unit Figure 5.3. Paper jammed in paper feed unit Raise these Grasp the tab Fuser Unit Cover two levers (green) to open. (green) when paper is hard to pull out. Tab (green) Figure 5.4.

  • Page 190: Chapter 6 Symbol Set Tables

    Chapter 6 Symbol Set Tables The following tables show all the characters included in the most common symbol sets available with the five emulations.
  • Page 191 Chapter 6 Symbol Set Tables HP LaserJet 5M Symbol Sets LaserJet 5M HP Roman-8 (8U) LaserJet 5M ECMA-94 Latin 1 (0N)
  • Page 192 HP LaserJet 5M Symbol Sets LaserJet 5M US Legal (1U) LaserJet 5M IBM PC-8 (10U) To have the printer print the characters of decimal numbers of 7 through 15, and 27, set the printer to the HP PCL transparent mode (ESC&p#X).
  • Page 193 Chapter 6 Symbol Set Tables LaserJet 5M IBM PC-8 (D/N) (11U) LaserJet 5M IBM PC-850 (12U) To have the printer print the characters of decimal To have the printer print the characters of decimal numbers of 7 through 15, and 27, set the printer numbers of 7 through 15, and 27, set the printer to the to the HP PCL transparent mode (ESC&p#X).
  • Page 194 HP LaserJet 5M Symbol Sets LaserJet 5M ISO Latin 6 (6N) LaserJet 5M PS Math (5M)
  • Page 195 Chapter 6 Symbol Set Tables LaserJet 5M PS Text (10J) LaserJet 5M Math8 (8M)
  • Page 196 HP LaserJet 5M Symbol Sets LaserJet 5M Pi font (15U) LaserJet 5M MS publishing (6J)
  • Page 197 Chapter 6 Symbol Set Tables LaserJet 5M Windows (9U) LaserJet 5M Desktop (7J)
  • Page 198 HP LaserJet 5M Symbol Sets LaserJet 5M ISO Latin 2 (2N) LaserJet 5M ISO Latin 5 (5N)
  • Page 199 Chapter 6 Symbol Set Tables LaserJet 5M WinBalt (19L) LaserJet 5M PC775 (26U) 6-10...
  • Page 200 HP LaserJet 5M Symbol Sets LaserJet 5M PC-1004 (9J) LaserJet 5M Windows Latin 1 (19U) 6-11...
  • Page 201 Chapter 6 Symbol Set Tables LaserJet 5M Windows Latin 2 (9E) LaserJet 5M Windows Latin 5 (5T) 6-12...
  • Page 202 HP LaserJet 5M Symbol Sets LaserJet 5M PC-852 Latin 2 (17U) LaserJet 5M PC-Turkish (9T) 6-13...
  • Page 203 Chapter 6 Symbol Set Tables Macintosh (12J) 6-14...
  • Page 204 HP LaserJet 5M Symbol Sets LaserJet 5M International Characters 6-15...

  • Page 205: Appendix A Printer Specifications

    Appendix A Printer Specifications...
  • Page 206 Appendix A Printer Specifications Printer Specifications Item Description Printing method Electrophotography, Semiconductor laser + polygon mirror system Printing speed 28 pages/minute (landscape feed) (when printing multiple copies of 18 pages/minute the same page) 16 pages/minute Resolution 600 dots/inch (vertical and horizontal), includes KIR 2 smoothing function (2400 dots/inch horizontal) First print (A4, 23°C) Sleep mode off - Approx.
  • Page 207 Printer Specifications Item Description Fuser Heat roller and pressure roller Toner saving Ecoprint mode Paper Plain paper (See Appendix B.) Paper sizes Cassettes: Ledger size, A3 to A5 universal cassette Multi-purpose tray: 80 mm x 148 mm to 297 mm x 450 mm Paper capacity Cassettes: 500 sheets each (80 g/m...

  • Page 208: Appendix B Paper Selection

    Appendix B Paper Selection...

  • Page 209: Usable Paper

    Appendix B Paper Selection General Guidelines Although the page printer is designed for printing on standard dry PPC photocopier copy paper (standard paper), it can print on various types of paper that conforms to the specifications given in this chapter. Select paper carefully as use of paper inappropriate for the printer may result in paper jams or wrinkling of output paper.

  • Page 210: Paper Specifications

    General Guidelines Paper Specifications The following table summarizes the basic paper specifications. Details are given on the following pages. Paper Specifications Weight 60 to 90 g/m (16 to 24 lbs./ream) Thickness 0.086 to 0.110 mm (3.4 to 4.3 mils) ±0.7 mm (±0.0276 inches) Dimensional accuracy 90°...
  • Page 211 Appendix B Paper Selection Selecting the Right Paper The following sections explain the basic things to look for when selecting paper. Keep these things in mind when selecting paper. Condition of the Paper Avoid using paper that is folded at the corners, curled, dirty, stained, has a rough cut, fuzzy fibers, rough surface or is easily torn.

  • Page 212: Paper Size

    Selecting the Right Paper Paper Size Cassettes and the multi-purpose tray can handle the paper sizes listed in the following table. The printer automatically detects the paper size loaded in a cassette. Paper Sizes for Paper Feeding Paper Size 297 ´ 420 mm ISO A3 210 ´...

  • Page 213: Basis Weight

    Appendix B Paper Selection Basis Weight Basis weight is the weight of one square meter sheet of paper. Paper that is too light or too heavy can cause misfeeding, jams, and premature wear of the printer. Uneven paper weight can cause multiple feeds, print defects, poor toner fusing, blurring, and other print quality problems.
  • Page 214 Selecting the Right Paper · Store paper in a dry, well-ventilated location. · Keep the paper flat and in its wrapping as long as possible. Rewrap paper that is not in use. · Store paper in its original carton. Place a pallet etc. under the carton to separate it from the floor.
  • Page 215 Appendix B Paper Selection Packaging Select paper that is wrapped by the ream and then placed in a box. The best wrapping is one whose inner surface is coated to protect again humidity. Specially treated paper We recommend that you avoid using paper listed below which has been specially treated, even if it meets basic specifications.
  • Page 216 Special Paper Special Paper This section explains printing on special paper. The page printer can use the following types of special paper. In this case, set the media type according to the table below. Paper type Media type Color Colored paper Preprinted Preprinted paper Transparency...

  • Page 217: Colored Paper

    Appendix B Paper Selection Specifications for each type of special paper are given below. Colored Paper Colored paper should meet the same specifications as listed for white bond paper in page B-3. In addition, the pigments used in the paper must be able to withstand the temperature of the printer’s fusing process (200°...
  • Page 218 Special Paper Thick Paper/Postcards Use postcards weighing 90 to 200 g/m . Any postcards of size 100 mm by 148 mm or larger may be used. Avoid using homemade postcards, picture postcards or postcards whose printing surface has been coated. Do not use paper which has a rough cut. When using paper which is slightly curled or paper which is printed on one side be sure to slightly curl the paper upward as shown in the figure.
  • Page 219 Appendix B Paper Selection Label The basic rule for printing on adhesive label is that the adhesive must never come into contact with any part of the printer. Adhesive paper sticking to the drum or rollers will damage the printer. Label paper must be manually fed.
  • Page 220 Special Paper Table below lists the specifications for adhesive label paper. Adhesive Label Specifications Item Specification Weight of top sheet 44 to 74 g/m (12 to 20 lbs/ream) Composite weight 104 to 151 g/m (28 to 40 lbs/ream) Thickness of top sheet 0.086 to 0.107 mm (3.9 to 4.2 mils) Composite thickness 0.115 to 0.145 mm (4.5 to 5.7 mils)

  • Page 221: Appendix C Host Computer Interface

    Appendix C Host Computer Interface This appendix describes the signals used in the laser printer’s parallel, RS-232C/RS-422A interfaces. It also lists pin assignments, signal functions, timings, connector specifications, and voltage levels. The RS-232C/RS-422A protocols are also covered. Finally, it explains the use of the printer in a multi- computer environment.

  • Page 222: Parallel Interface Communication Modes

    Appendix C Host Computer Interface Parallel Interface Parallel interface communication modes The printer features the fast data transmission on the parallel interface. The parallel interface mode can be activated from the printer’s control panel (see Chapter 2) as follows: Note______________________________________________________________________ Use a parallel printer cable that complies with the IEEE1284 standards.

  • Page 223: Interface Signals

    Parallel Interface Interface Signals The pins of the parallel interface connector carry the signals listed in Table C. 1. Asterisks in the table indicate signals that are active low. The table also indicates whether each signal is incoming or outgoing with respect to the printer. Table C.
  • Page 224 Appendix C Host Computer Interface In/out Description — Ground return — Ground return — Ground return — Ground return — Ground return Ignored [nInit] Error*, returns error status if FRPO O2=2 [nFault] — — — Not connected Power Ready Select In [NSelectIn] [ ]: Signal names in the Auto mode (IEEE 1284).
  • Page 225 Parallel Interface Paper Empty [PError] (Pin 12) This signal goes high when the printer runs out of paper. On-Line [Select] (Pin 13) This signal is high when the printer is on-line and low when the printer is off-line. It goes low when the upper unit is raised, or when the ON LINE key is pressed to set the printer off-line.
  • Page 226 Appendix C Host Computer Interface Auxiliary output 1 (Pin 33) This signal line is not used. Power Ready (Pin 35) This signal is high when the printer’s power is on. Select In [NSelectIn] (Pin 36) This signal is used in some versions of the Centronics interface to enable the computer to force the printer on-line.
  • Page 227 Serial (RS-232C/RS-422A) Interface Serial (RS-232C/RS-422A) Interface RS-232C interface Interface Signals The pins of the printer’s RS-232C interface connector carry the signals listed in Table C. 2. The table also indicates whether each signal is incoming or outgoing with respect to the printer. Table C.
  • Page 228 Appendix C Host Computer Interface RXD – Receive Data – (Pin 3) This input carries serial asynchronous data sent by the computer to the printer. RTS – Request To Send – (Pin 4) This output is always held high (above 3 volts). CTS –...
  • Page 229 Serial (RS-232C/RS-422A) Interface RS-422A interface The serial interface of this printer was set to RS-232C mode before leaving the factory. However, by changing the jumper connector on the main circuit board, the interface can be changed to RS-422A mode. In RS-232C mode, the printer can be connected to a personal computer (or similar device) equipped with an RS-232C serial interface.
  • Page 230 Appendix C Host Computer Interface Removing the rear panel from the Printer Turn the printer’s power off. Unplug the printer’s power cable and disconnect the printer’s interface cable from the computer. Remove the six screws from the printer’s rear panel and remove the panel. Rear Panel C-10...
  • Page 231 Serial (RS-232C/RS-422A) Interface Changing the Jumper Setting There is a jumper located on the main board in the location shown in the diagram. Referring to the diagram, set this jumper in the position which matches the serial interface mode to be used. In this example, the jumper setting is changed from RS-232C to RS-422A.
  • Page 232 Appendix C Host Computer Interface Verifying the Setting The procedure described below should be followed to verify that the RS-422A mode had been correctly set. Print the service status page to verify that the RS-422A mode has been correctly set. Make sure the power switch is off.
  • Page 233 Serial (RS-232C/RS-422A) Interface Overview of Signals (RS-422A) FG – Frame Ground – (Pin 1) This pin is connected directly to the printer frame. RDA – Receive Data Inverted – (Pin 3) RDB – Receive Data – (Pin 18) These pins carry asynchronous data sent from the computer to the printer. (differential input) SG –...
  • Page 234 Appendix C Host Computer Interface RS-232C/RS-422A Protocol A protocol is a set of rules the computer follows in sending data to the printer. The RS-232C/RS-422A parameters are stored in battery backed-up memory. They are indicated on the status printout. They can be changed by the FRPO (firmware reprogram) command described in the Programming Manual .
  • Page 235 RS-232C/RS-422A Protocol H4: Parity Parameter value Meaning None Even Ignore The factory setting is “None” (0 on the status printout). H5: Protocol logic Parameter value Meaning Combination of 1 and 3 below DTR/DSR, positive logic DTR/DSR, negative logic XON/XOFF ETX/ACK XON/XOFF recognized only as protocol The factory setting is 0.

  • Page 236: Prescribe 2E Frpo D0 Command

    Appendix C Host Computer Interface H7: Buffer nearly-empty threshold This is a percentage from 0 to 99. The factory setting is 70. The factory settings of the buffer nearly-full and nearly-empty thresholds (H6 and H7) are subject to change without notification. The gap between the nearly-full and nearly-empty thresholds allows the computer to send a fairly large amount of data in a continuous stream.
  • Page 237 RS-232C Cable Connection RS-232C Cable Connection Preparing an RS-232C Cable After obtaining an RS-232C cable, check that it is wired correctly, referring to the pin assignment table in Appendix C . If you have an IBM communication adapter cable type 1502067, you will have to resolder the wiring at the printer end of the cable.

  • Page 238: Connecting The Printer To The Computer

    Appendix C Host Computer Interface Connecting the Printer to the Computer Check that the power of both the printer and computer is switched off. Discharge yourself by touching a metal object such as a doorknob. ’ Remove the plastic cap from the printer s RS-232C interface connector.
  • Page 239 RS-232C Cable Connection Set the computer to the same parameters as the printer. On many computers this can be done by setting DIP switches before power is turned on. Another method is as follows: In DOS, enter the following commands: C>MODE COM1:96,N,8,1,P C>MODE LPT1:=COM1 To test the interface, then enter:...

  • Page 240: Index

    Index Index ATTENTION indicator......2-7 DATA indicator ........2-7 Dispose of the old toner container..4-5 Dumping received data ......2-57 Barcode reader ......2-34, 2-39 Bitmap fonts ..........3-2 Buzzer........... 2-62 Ecoprint ......... 2-60, 5-6 Emulation......2-21, 2-25, 2-28 Envelope........1-40, 2-30 Error messages ........
  • Page 241 Index General guide..........5-2 Paper ............B-1 Grid............4-12 Macros ..........2-43 Paper feed cassette......1-19 Grid cleaner........4-2, 4-12 Main charger unit ........4-11 Paper feed unit ........4-15 Maintenance ........... 4-1 Paper jam ..........5-19 Maintenance messages ......5-9 Paper ramp........... 4-18 Memory card .........
  • Page 242 Index RAM DISK ..........2-32 Target size ..........2-30 Reduction ..........2-29 Toner container........1-8, 4-2 Registration roller ........4-18 Toner container release levers ....4-4 Resolution indicator.........2-4 Toner container replacement interval ..4-2 Resource protection ......2-61 Toner kit...........1-8, 4-2 Right paper..........B-4 Transfer roller ........4-17, 5-7 RS-232C interface........

  • Page 243: Mode Select Menu

    Mode Select Menu Ready These items willl not show unless the 600 A4 001 printer is installed with the applicable option unit/kit. Interface > >Parallel I/F Parallel Nibble (high) Basic Operations During Mode Selection Auto Serial This diagram gives quick reference to all High Speed Option1 menu options and their sequence of...
  • Page 244 (Continued from previous page) >Code set Emulation > (* 1 ) ISO-6 ASCII HP LJ 5M/5Si >KC-GL > >>Pen (1) width Emulation > >>Pen (1) width Pen width 01 dot (s) KC-GL 01 dot (s) >KC-GL Page set Emulation > >Print KPDL errs (* 2 ) KPDL...
  • Page 245 (Continued from previous page) RAM DISK mode >RAM DISK size > (*5) >Read data MEMORY CARD > >Read fonts >Format >Read data >Write data >Delete data >List of Partitions MP tray mode > Paper handling > First >MP tray size A4 or Letter >MP tray type >MP tray type...
  • Page 246 (Continued from previous page) Others > * 8: After the printer accepts all data and there is no >MSG language English more data from the computer, the printer will wait a set amount of time without printing the final page. Once this preset amount of time has >Form Feed (* 8 ) Time Out...
  • Page 247 (Continued from previous page) >Resource prot. * 12: These menus are for service personnel. They should not be operated by the user. Permanent Perm / Temp >Print density >Buzzer (* 12) >>Print >Service > Status Page >>Developer >>Drum...
  • Page 248 This machine has passed all quality controls and final inspection.
  • Page 249 FAX : (630)250-8787 Irving, Texas 75038-5299 TEL : (972)659-0055 FAX : (972)570-5816 MITA COPYSTAR CANADA, LTD. MITA COPYSTAR MEXICO, S.A. DE C.V. 6120 Kestrel Road, Av. 16 de Septimbre #407 Mississauga, Ontario L5T 1S8 Col. Santa Inés, TEL : (905)670-4425...

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