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372
Vehicle Health Report/Services (Traffic, Directions and
Issue
I received a text
that the Vehicle
Health Report is
not activated.
I am unable to
retrieve the
report on the
website, or I
receive a system
error.
2014 05+ Mustang (197)
Owners Guide gf, 1st Printing, November 2012
USA (fus)
SYNC®
Information) Issues
Possible
Cause(s)
• Your account
• This is a free feature, but you
may not be
must first register online to use
activated on the
it.
• Make sure that your VIN is
website, OR
• You may have
correctly listed in your account.
the wrong VIN
(vehicle
identification
number) listed.
The preferred
When you register your account,
dealer
you must list a preferred dealer.
information did
If one is already listed, try
not load correctly.
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
Possible Solution(s)
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