Features
Set Personal Status
Set Personal Status
To set a personal status using the telephone
1. Press any one of the pre-programmed Set Personal Status buttons to set your use
mode to one of the following personal statuses:
•
Do Not Disturb
•
In a Meeting
•
Out of Office
•
On Vacation
•
Available–Queue Calls only (for Call Center Agents only)
•
Available–Non-Queue Calls (for Call Center Agents only)
•
On Break (for Call Center Agents only)
2. Once the button is pressed, it is set to your chosen personal status and the button's
LED stays lit.
3. If the same button is pressed again, your personal status is restored to Available
mode.
To add/change a set personal status button using the ViewPoint desktop
1. Select Tools > Options.
2. Under the Phone section, select Station Features.
3. Double-click your button choice and highlight Set Personal Status.
4. Double-click the Parameter column on the right. Your personal status choices
display.
5. Highlight your personal status choice, then click OK.
6. Your choice is saved and is effective immediately.
You cannot assign custom personal statuses to your telephone feature buttons.
Note
To set custom personal statuses, you must use the telephone commands or
ViewPoint.
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Strata CS Digital Telephone 02/06