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How to manage Phone Features
To manage Phone Features online, log in to your online account at
and click on HOME PHONE, then "MANAGE VOICE FEATurEs".
For more information on managing Phone Features go to att.com/uvfeatures.
Anonymous Call Blocking
Call ID Blocking
Allows you to reject incoming calls
Allows you to hide your name and
from callers who block their Caller ID.
number on all outgoing calls.
The message "The number you dialed
• On: *92, enter a forwarding
does not accept calls without Caller
number, then press #
ID information" will be played to the
Caller ID Per Call Blocking
caller indicating that you do not accept
Blocks Caller ID display of your name
anonymous calls.
and number to the phone number you
• On: *77#
are calling on a "per call" basis.
• Off: *87#
• ON: *67 + dial number #
All Call Forwarding
• Off: *82 + dial number #
Allows you to forward all incoming calls
Caller ID on TV
to another number.
Allows members with U-verse TV
• On: *72, enter a forwarding
and U-verse Voice services to receive
number if one is not
Caller ID notifications on their TV. A
already set, then press #
small window will appear on the TV
• Off: *73#
screen when a new call comes in and
Busy Call Forwarding
will automatically disappear after 10
seconds.
Allows you to forward all incoming
calls to another number when your
Call Screening
line is busy.
Accept calls only from select numbers.
• On: *90, enter a forwarding
All other callers hear, "The number
number, then press #
you dialed will not accept your call. "
Designate up to 20 numbers online at
• Off: *91#
att.com/myatt
Exclusive Call Forwarding
• On: Activated Online
Allows you to forward up to 20 phone
• Off: *84#
numbers from a list of specific incoming
Call Trace
callers to an alternate phone number.
Click on the 'X' to remove from the list.
Traces the number of the last call you
• On: Activated Online
received - $8 per call charge.
• Off: Online or dial *83#
Note: Only Law Enforcement officials
have access to call records. A complaint
No Answer Call Forwarding
must be filed to give Law Enforcement
Sends any phone calls that aren't
officials access to call records.
answered to either voice mail or an
• *57#
alternate phone number.
Call Waiting
• On: *92, enter a forwarding
number, then press #
Plays an audible tone indicating that an
incoming call is waiting to be answered.
Safe Call Forwarding
You have the option to put the current
Allows you to forward incoming calls
call on hold and accept the other call.
to another phone number if your main
Or don't accept the call that's waiting
phone line has a service disruption.
and send the caller to your voice mail
• On: *372, enter a forwarding
message box. If you have Caller ID
number, then press #
capability, then the number of the
incoming caller will be displayed.
• Off: *373#
• Press "flash" to activate
Call Blocking
during a call
Call blocking allows you to prevent
up to 20 phone numbers from ringing
through to your phone. Caller receives a
message saying: "the number you dialed
will not accept your call. "
• On: *60 and follow voice prompts
• Off: *80#
att.com/myatt
Cancel Call Waiting
Allows you to cancel Call Waiting for
a specific call, for all calls or during a
current call.
• Per-Call Cancel:
*70 + dial number #
• To Deactivate for all calls:
OFF: *370#
• To Reactivate:
ON: *371#
• Call Waiting Mid-Call Cancel:
Flash + *70# + Flash
1
Directory Assistance Blocking
Directory Assistance Blocking allows you
to prevent all outgoing calls to Directory
Assistance (such as 411 or xxx-555-
1212 information).
Do Not Disturb
Gives you the option to turn off the
ringer on your phone. This can be done
from either the handset or from here. A
busy signal will be heard by the caller
when Do Not Disturb is turned on.
• On: *78#
• Off: *79#
International Call Blocking
International Call Blocking allows
you to prevent all outgoing calls to
international numbers (when dialing
starts with 011 or 010).
Locate Me
Never miss an incoming call again!
Not only will your U-verse Voice number
ring, but up to four other numbers will
all ring at the same time. Enter numbers
on your "Locate Me* list—online at
att.com/myatt.
• On: Activated Online
• Off: *313#
Three-Way Calling
Allows you to add a third party to an
existing conversation.
• flash + dial number + flash
How to manage or change Voicemail Settings
To manage Voicemail Features online, log in to your online account at
click on HOME PHONE, then "CHECk VOICEMAIL", and "VOICEMAIL sETTINGs".
For more information on managing Voicemail Settings go to att.com/uvfeatures.
Voice Mail Access
Voicemail Set Up
Instructs you on how to set up
Allows you to access your voice mail box
voicemail.
to retrieve voice messages.
• Dial *98 from your home phone
FrOM HOME:
• Follow the prompts to set up a
*98 or dial your home phone number.
mailbox
FrOM AWAy FrOM HOME:
After creating your PIN, be sure to set
• Dial your home phone number
up your authentication code. This will
Press the * when you hear your greeting
allow you to reset your PIN over the
• Enter your PIN
phone if you forget it.
• Press 4 and follow the prompts
Change PIN for Voicemail
Option to Combine your AT&T
Allows you to change your existing
Wireless and U-verse Voicemail boxes
personal identification number (PIN) that
Integrate Wireless Voice Mail
is used to access your mailbox over the
phone. Your PIN must be 6 to 10 digits
The wizard will guide you in integrating
in length and should not be your phone
your wireless Voicemail with U-verse
number or voice mailbox number.
Voice Voicemail account.
FrOM HOME:
Add up to two wireless phone numbers
from AT&T to your U-verse Voicemail
• Dial *98
account and get all your voice mail
• Press 1 to change PIN
messages in one place.
• Follow the prompts.
Message Waiting Indicator on TV
FrOM ANy TOuCH TONE PHONE:
While you're watching TV, a small
• Dial your U-verse phone number and
window appears on your TV screen to
once you hear your greeting, press *
indicate a new voicemail is waiting, and
• Enter your PIN
will automatically disappear after ten
seconds.
• Press 4 and follow the prompts
ANy TOuCH TONE PHONE
(FOrGOT PAssWOrD):
• Dial your U-verse Voice home phone
number and once you hear your
greeting, press *
• Enter your PIN
• If you incorrectly enter your PIN, the
system will prompt you to enter your
Authentication Code. Once you have
entered your Authentication Code,
follow the prompts to reset your PIN
and access your mailbox.
Change Voicemail Greeting
Choose the greeting callers will hear
with they reach your voice mailbox.
• Dial 98 Follow the prompts
att.com/myatt
and
Set Number of Rings
Select how long your phone should ring
before forwarding the incoming call to
voicemail.
Turn Voicemail On or Off
Using this online feature allows you
to control the call forwarding to your
voice mailbox. When the feature is on all
calls not answered will go to your voice
mailbox. When it is off your voice mail
will not answer calls.
Turn On, Off Voicemail Notification
Using this online feature allows you
to control the call forwarding to your
voice mailbox. When the feature is on all
calls not answered will go to your voice
mailbox. When it is off your voice mail
will not answer calls.
Voicemail Viewer
Enables you to view, manage, and
listen to your AT&T U-verse® Voicemail
messages on qualifying computers or
1
wireless devices. There is no
need to log in to your account
to view your messages or dial in
to listen to your messages. Instead,
they are automatically delivered to your
computer or wireless device. This
feature is now available with
voicemail-to-text functionality.
att.com/vmviewer
Go to
See the complete list of AT&T U-verse Voice features at
and other helpful user guides at att.com/userguides.
att.com/uvfeatures
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