Help - Motorola O1 User Manual

10. Help

No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and
switched on.
No display
• Check that the batteries are inserted correctly and fully
charged. Use only approved rechargeable batteries
supplied.
• Check that the handset is switched on. Press and hold
R
.
• Reset the base by removing the batteries and
disconnecting the mains power. Wait for around 15
seconds before connecting it again. Allow up to one
minute for the handset and base to synchronize.
icon flashes
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base, see
page 30.
• Check that the mains power is connected properly and
switched on.
Keypad does not seem to work
• Check that the keypad lock is not on, see page 18.
Help
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Check that the mains power is connected properly and
switched on.
• The battery is full. When the handset is fully charged,
icon will appear steady on the display.
No Caller ID
• Check your subscription with your network operator, see
page 27.
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check
that you have the correct name/number stored in your
phonebook, with the full area code.
I have forgotten my PIN!
• Restore your O1 to its default settings, see page 26.
Cannot register a handset to the base
• You can register up to a maximum of 5 handsets to a O1
base. You must de-register a handset in order to register
a new one, see page 31.
• Check that you have entered the correct PIN code
(default = 0000).
• Check that you are at least one metre away from other
electrical equipment to avoid interference when
registering.
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