Locating ID labels
To assist in troubleshooting, product, serial, and authentication numbers are available on each
computer.
All workstations have a serial number (unique for each workstation) and product number. Have
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these numbers available when you contact support.
The Certificate of Authentication (COA) is used only for systems preinstalled with Windows.
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A service label shows the build ID and Feature Byte strings, which are needed for system board
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replacement.
In general (tower and desktop configuration), these labels can be found in the top, rear or bottom of
the chassis (your workstation might look different).
Figure 4-1
Tower and desktop label locations
Locating ID labels
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