Wacom Intuos 3 User Manual page 66

For windows & macintosh
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Tablet works correctly
when initially installed
under OS v10.2.7 or
10.2.8, but fails to work
after restart.
Inkwell does not work
correctly with tablet.
C
ONTENTS
There may be a problem in the
1. Unplug the tablet from your computer. Then uninstall the tablet driver.
See
uninstalling the software
2. Within your computer's OS X S
L
folder. Then access folder information by typing
IBRARY
3. Select and unlock
from "system" to "yourself (user's name)". Now lock it back up, entering
you administrator password when prompted.
4. Open the L
IBRARY
.
EXTENSIONS
MKEXT
5. Empty the trash.
6. Again select the L
IBRARY
7. Again select and unlock
owner from "yourself (user's name)" to "system" and lock it back up.
8. Close the window and restart your computer. When the system is
ready, plug in your tablet.
9. Install the tablet driver and test your tablet. It should work normally
when you restart your computer.
There may be a problem with the Inkwell preferences. Remove the
damaged preference files as follows. They will be recreated when you
enable handwriting recognition.
1. From the G
menu, choose S
O
off handwriting recognition.
2. From the G
menu, choose your H
O
P
folders. Then remove the following preferences:
REFERENCES
com.apple.ink.framework.plist
com.apple.ink.inkpad.plist
com.apple.ink.inkpad.sketch
3. Go back to S
YSTEM
recognition.
4. Test the Inkwell function using your Wacom tablet and pen.
5. If this procedure does not resolve your problem with Inkwell, contact
Apple Support for further assistance. Wacom is not the software
manufacturer for Inkwell and we are limited in our abilities to support a
third party software application.
C
ONTENTS
I
NDEX
.
file.
KEXT
CACHE
for details.
folder, select (highlight) the
YSTEM
&
OWNERSHIP
PERMISSIONS
folder. Delete the
EXTENSIONS
files.
folder and access the folder information.
&
OWNERSHIP
PERMISSIONS
P
YSTEM
REFERENCES
. Open the L
OME
P
and I
REFERENCES
NK
I
NDEX
T
ROUBLESHOOTING
COMMAND
. Then change the owner
.
and
KEXTCACHE
. Then change the
and I
. Then turn
NK
and
IBRARY
, and then enable handwriting
66
+i.
66

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