Grandstream Networks Grandstream GXP-2000 User Manual

Grandstream sip enterprise phone user's manual gxp 2000
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Grandstream Networks, Inc.
GXP – 2000
SIP Enterprise Phone
GXP– 2000 User's Manual
www.grandstream.com
support@grandstream.com
Firmware Version 1.1.1.14

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Summary of Contents for Grandstream Networks Grandstream GXP-2000

  • Page 1 Grandstream Networks, Inc. GXP – 2000 SIP Enterprise Phone GXP– 2000 User’s Manual www.grandstream.com support@grandstream.com Firmware Version 1.1.1.14...
  • Page 2: Table Of Contents

    No Local TFTP Server... 27 ONFIGURATION OWNLOAD Managing Firmware and Configuration File Download ... 28 RESTORE FACTORY DEFAULT SETTING... 29 GLOSSARY OF TERMS ... 30 Grandstream Networks, Inc. TABLE OF CONTENTS GXW- 2000 USER’S MANUAL ... 12 ALLS ... 18 ...
  • Page 3 6. S SIP A CREENSHOT OF CCOUNT 7. S CREENSHOT OF AVED ONFIGURATION 8. S CREENSHOT OF EBOOT Grandstream Networks, Inc. TABLE OF FIGURES GXW- 2000 USER’S MANUAL GXP-E ... 7 AND THE XTENSION ... 7 IRING CHEMA ... 11...
  • Page 4: Welcome

    Thank you for purchasing the Grandstream GXP – 2000 SIP Enterprise Phone, an affordable, high-quality IP phone designed for the small to large business enterprise. Grandstream GXP-2000 is a next-generation enterprise SIP telephone that is feature rich, easy to use, supports Power-over-Ethernet. The GXP-2000 is ideal for the small and medium size business seriously looking to leverage their broadband network.
  • Page 5: Installation

    10/100Mbps RJ-45 ports for WAN (PC) and LAN connections (switched or routed). WAN/LAN Support PoE (802.3af). Draws power from both spare line and signal line 5V DC power port; UL Certified Power Jack 2.5mm Headset port Headset Jack Grandstream Networks, Inc. ptor WAN/LAN RJ-45 Power Jack GXP-2000 Users Manual Firmware 1.1.1.14...
  • Page 6: Wall Mount

    4. All of the LED indic ators on the GXP-Ext will flash three times; 5. The status light at the top right cor Grandstream Networks, Inc. one on the wall, place two fixed hangers on the wall, Top Wall Mount hole...
  • Page 7: Safety Compliances

    Warning: Please do not use a different power adaptor with the GXP-2000 or the GXP-Extension as they may cause damage to the products and void the manufacturer warranty. Grandstream Networks, Inc. Extension Reverse side of conn ction w/connection plate http://www.grandstream.com/y-firmware.htm...
  • Page 8: Product Overview

    Power Adaptor Dimension Weight Temperature Humidity Compliance Grandstream Networks, Inc. Desk View Benefit SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP (both client and server), PPPoE, TFTP, NTP, Telnet, and TLS. Dual 10/100mbps Ethernet ports; 2 USB (2.0) host ports, headset jack.
  • Page 9 Support customizable idle screen via downloading XML by HTTP/TFTP Security DIGEST authentication and encryption using MD5 and MD5-sess, SRTP over TLS Grandstream Networks, Inc. with 7 speed dial keys; up to 11 line calls (with an additional 112 lines -2000 Ext)
  • Page 10: Using Gxp-2000 Sip Enterprise Phone

    LCD Icon Definitions Connectivity Status / SIP Proxy/Server Icon: Phone Status Icon: Speaker Phone Status Icon: DND Icon: Calls Forwarded Icon: Handset, Speakerphone and Ring Volume Icon: Real-time Clock: Grandstream Networks, Inc. Do Not Disturb Handset (blinks) Calls enabled Forwarded...
  • Page 11 RIGHT TRNF CONF SPEAKER HOLD SEND 0 - 9, *, # Grandstream Networks, Inc. Hold Speaker Send/Re-Dial Standard Keypad Key Button Definitions 4 Line keys with LED, can be configured to different SIP profiles Use button to select next “Menu Item” when phone is in keypad configuration mode;...
  • Page 12: Completing And Answering Phone Calls

    The phone waits 4 seco call. Press the “SEND” button to override the 4 second delay. Grandstream Networks, Inc. HONE ALLS 4 line buttons (LINE1-LINE4) is “virtually” mapped to an e subsequent call will be made through SIP account 2 - BroadVoice.
  • Page 13: Making Calls Using Ip Addresses

    00 supports both blind and attended (or supervised) transfer: 1. Blind Transfer: Press “TRNF” button, then dial the number and press the “SEND” button to complete transfer of active call. Grandstream Networks, Inc. sing private or public IP addresses, or ” key represent “...
  • Page 14: 3-Way Conferencing

    . When Asterisk BLF is configured will work when it that line is not in use. Grandstream Networks, Inc. account SIP profile. Place first call(er) on HOLD, call second party. Press the CONF do not want to take a call. This will send the caller directly...
  • Page 15: Extension Board

    LCD idle-screen and a downloadable XML phonebook. Detailed info rmation and configuration guides are located on the website @ downloads.htm. Grandstream Networks, Inc. n GXP-Extension board function the same as multi-functional vanced telephony features. http://www.grandstream.com/y- GXP-2000 Users Manual Firmware 1.1.1.14...
  • Page 16: Configuration Guide

    Display “Inst ant Mes sages” isplay “Direct IP Call” Display “Preference” Grandstream Networks, Inc. Press Menu button to enter this menu in “Received Calls” or “Dialed Calls” or “Missed Calls” or “Back” Press ‘↓’ or ’↑’ to toggle the se lection Press ‘←’...
  • Page 17 Display “Factory Functions” Display “Reboot” Display “Ring Volume” Display “Ethernet Loopback” Display “Audio Loopback” Display “Diagnostic Mode” Display “Factory Reset”. Grandstream Networks, Inc. Press Menu button to display the configuration selections: “Network” or “SIP” or “Audio” or “Upgrade” or “Factory Reset”...
  • Page 18: C With Web

    • isplay Clock instead of Default is No. Display the clock instead of Date. If set to “Yes”, it will show the Date clock. Grandstream Networks, Inc. rough a Web browser such as Microsof ation Menu URL: http://P hone-IP-Address ich is displayed on the LCD screen.
  • Page 19 Iindicates whether accounts are registered to the related SIP server(s). GXP-2000 can support four unique SIP profiles. PPPoE Link Up Inidicates whether the PPPoE connection is enabled (connected to a modem). Grandstream Networks, Inc. GXP-2000 Users Manual Firmware 1.1.1.14 Page 19 of 33...
  • Page 20: Advanced User Configuration

    Diff-Serv or MPLS. Default value is 48. Layer 2 QoS This contains the value used for layer 2 VLAN tag. Default setting is blank. Grandstream Networks, Inc. tion, but also advanced rsal Setting and other miscellaneous ity reasons after clicking update and f no talking.
  • Page 21 HTTP upgrade and configuration check once at boot up. Phonebook Enable the XML phonebook via TFTP or HTTP. Define XML server path and download speed. Grandstream Networks, Inc. conds. GXP-2000 Users Manual Firmware 1.1.1.14 XP-2000s are behind the...
  • Page 22 #XX or #X are also valid so leading 0 is not required (but OK). See Quick IP Call Mode for details. set to “Yes”, the configuration changes via keypad are disabled. Lock keypad update Grandstream Networks, Inc. GXP-2000 Users Manual Firmware 1.1.1.14 Page 22 of 33 Last Updated: 12/2006...
  • Page 23: Individual Account Settings

    Default is No. If set to “Yes”, the client will use DNS SRV to look up server. User ID is Phone If the phone has an assigned PSTN telephone number, this field should be set to Number “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From”...
  • Page 24 Callee or proxy server as the refresher. UAS Specify Refresher As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher. Grandstream Networks, Inc. GXP-2000 Users Manual Firmware 1.1.1.14 Page 24 of 33...
  • Page 25 Special Feature Default is Standard. Choose the selection to meet special requirements from Soft Switch vendo Grandstream Networks, Inc. One (1) System Ring Tone: when selected, all calls ring tone. Three (3) Customer Ring Tones: when selected, incoming calls from designated account will play selected ring tone.
  • Page 26: Saving The Configuration Changes

    $99.95. The tool and conf iguration templates is available on configurationtool.htm Please refer to GAPSLITE p roduct document information. Grandstream Networks, Inc. ng screen to confirm saved changes. ENTRAL ROVISIONING ERVER E uses enhanced (NAT friendly) TFTP or HTTP and...
  • Page 27: Software Upgrade & Customization

    Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: customerFree.cfm. Grandstream Networks, Inc. :6688/Grandstream/1.0.0.18 . Each product has a unique TFTP server address. http://support.solarwinds.net/updates/New- GXP-2000 Users Manual Firmware 1.1.1.14...
  • Page 28: Configuration

    By defining different intervals in P193 for different devices, a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time. Grandstream Networks, Inc. e the TFTP server's default setting from mware upgrade.
  • Page 29: Restore Factory Default Setting

    3. Step 3: Press the “OK” key again to move the cursor to “OK” button. Press “OK” key again to confirm. If the MAC address is c keypad menu interface. Grandstream Networks, Inc. ey pad configuration UI me set” (Please refer to Table 5-1 of keypad flow chart) show on the LCD) 8200e395, it should be key in as “0002228200333395”.
  • Page 30: Glossary Of Terms

    DECT covers wireless PBXs, telepoint, residential cordless telephones, wireless access to the public switched telephone network, Closed User Groups (CUGs), Local Area Networks, and wireless local loop. The DECT Common Interface radio standard is a multi-carrier time division multiple access, time division...
  • Page 31 ECHO CANCELLATION Echo Cancellation is used in telephony to describe the process of remo echo from a voice communication in order to improve voice quality on a telephone call. In addition mproving quality, this process improves preventing echo from traveling across a network.
  • Page 32 PPPoE Point-to-Point Protocol over Ethernet is a network protocol for encapsulating PPP frames in Ethernet frames. It is used mainly with cable modem and DSL services. PSTN Public Switched Telephone Network. The phone service we use for every ordinary phone call, o called POT (Plain Old Telephone), or circuit switched network.
  • Page 33 VoIP Voice over the Internet. VoIP encompasses many protocols. All the protocols do some form of signaling of call capabilities and transport of voice data from one point to another. e.g.: SIP, H.323, etc Grandstream Networks, Inc. GXP-2000 Users Manual Page 33 of 33 Firmware 1.1.1.14...

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