Grandstream Networks GXP-2000 User Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. IP Phone
  5. Grandstream GXP-2000
  6. User manual
Grandstream Networks GXP-2000 User Manual

Grandstream Networks GXP-2000 User Manual

Enterprise ip phone for firmware version 1.0.1.9
Hide thumbs Also See for GXP-2000:
Table of Contents

Advertisement

Quick Links

See also: User Manual
GXP-2000 User Manual
Grandstream Networks, Inc.

User Manual

GXP-2000
Enterprise IP Phone
For Firmware Version 1.0.1.9
Grandstream Networks, Inc.
www.grandstream.com
- 1 -
Keison Products
www.keison.co.uk sales@keison.co.uk
Tel: 01245 600560
Fax: 01245 600030

Advertisement

Table of Contents
loading

Related Manuals for Grandstream Networks GXP-2000

Summary of Contents for Grandstream Networks GXP-2000

  • Page 1: User Manual

    GXP-2000 User Manual Grandstream Networks, Inc. User Manual GXP-2000 Enterprise IP Phone For Firmware Version 1.0.1.9 Grandstream Networks, Inc. www.grandstream.com - 1 - Keison Products www.keison.co.uk sales@keison.co.uk Tel: 01245 600560 Fax: 01245 600030...

  • Page 2: Table Of Contents

    HAT IS NCLUDED IN THE ONNECTING OUNT AFETY OMPLIANCES ARRANTY PRODUCT OVERVIEW EATURES ARDWARE PECIFICATION USING GXP-2000 IP PHONE ETTING AMILIAR WITH ETTING AMILIAR WITH AKING AND NSWERING 4.3.1 Handset, Speakerphone and Headset Mode 4.3.2 Multiple SIP Accounts and Lines 4.3.3...
  • Page 3 GXP-2000 User Manual FIRMWARE UPGRADE PGRADE THROUGH PGRADE THROUGH RESTORE FACTORY DEFAULT SETTING Keison Products www.keison.co.uk sales@keison.co.uk HTTP TFTP - 3 - Grandstream Networks, Inc. Tel: 01245 600560 Fax: 01245 600030 - 40 - - 40 - - 40 -...

  • Page 4: Welcome

    They are fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Grandstream GXP-2000 has been awarded the Best of Show product in 2005 Internet Telephony Conference and Expo.

  • Page 5: Installation

    4) One Universal Power Adaptor 5) One Ethernet Cable 2.2 Connecting Your Phone Following is a backside picture of GXP-2000, each connection port is labeled with the name in the following table: The table below describes the connectors on the GXP-2000 phone: Keison Products www.keison.co.uk sales@keison.co.uk...

  • Page 6: Wall Mount

    HEADSET 2.3 Wall Mount GXP-2000 can be wall mounted. There are two wall mount holes on the bottom of the GXP-2000 main body: User can simply place the device against the wall with two holes placed to the fixed hanger position on the wall.

  • Page 7: Warranty

    Grandstream reserves the right to remedy warranty policy without prior notification. Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may damage the GXP-2000 and will void the manufacturer warranty. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 8: Product Overview

    GXP-2000 User Manual Grandstream Networks, Inc. Product Overview GXP-2000 series IP phone is designed to be an enterprise telephone, which could also be used in general household. The following photo illustrates the appearance of a GXP-2000 IP phone. Front View...

  • Page 9: Key Features

    GXP-2000 User Manual 3.1 Key Features Grandstream GXP-2000 IP Phone is a next generation enterprise IP telephone based on industry open standard SIP (Session Initiation Protocol). Built on innovative technology, Grandstream IP Phone features market leading superb sound quality and rich functionalities at mass-affordable price.

  • Page 10: Hardware Specification

    • Support 10/100 Full/Half Duplex Ethernet Switch with LAN and PC port, Ethernet polarity can be auto detected, thus either straight through or twist cable can be used. • Support Message Waiting Indication LED 3.2 Hardware Specification The table below describes the hardware specification of GXP-2000: Model LAN interface Power over Ethernet...

  • Page 11: Using Gxp-2000 Ip Phone

    Using GXP-2000 IP Phone 4.1 Getting Familiar with LCD GXP-2000 phone has a numeric LCD of 64(rows) x 131 (columns) in pixels. Here is the display when all segments illuminate: The LCD is equipped with a backlight. When the phone is configured properly and in the normal idle state, the backlight is off.

  • Page 12: Getting Familiar With Keypad

    GXP-2000 User Manual Real-time Clock: Time Icon: 4.2 Getting Familiar with Keypad Hold Speaker Send/Re-Dial Keison Products www.keison.co.uk sales@keison.co.uk Synchronized to Internet time server Time zone configurable via web browser AM for the morning PM for the afternoon Standard Keypad - 12 - Grandstream Networks, Inc.
  • Page 13 GXP-2000 User Manual GXP-2000 phone has 35 key buttons: Key Button LINE1-LINE4 SPEED DIAL/ EXTENDED LINE UP ↑ DOWN ↓ LEFT RIGHT MENU ● TRNF CONF MUTE/DEL HOLD SPEAKER SEND 0 - 9, *, # Keison Products www.keison.co.uk sales@keison.co.uk Key Button Definitions...

  • Page 14: Making And Answering Phone Calls

    “BROADVOICE”. When LINE4 is pressed, user will hear dial tone and see “PBX”. For outgoing calls, GXP-2000 will pick up the LINE pressed, which will be lit up in solid red color. User can switch the dialing account before dialing any digits by pressing the same LINE button one or more times.

  • Page 15: Making Calls

    GXP-2000 User Manual 4.3.3 Making Calls There are three ways to make phone calls: 1. Make Handset/SPEAKER/Headset off hook, or press the available LINE key to select a SIP account, the corresponding LINE LED will light up in solid red. Enter the phone numbers and press the SEND key.
  • Page 16 GXP-2000 User Manual The rule of thumb to remember these encoding is: “a” is the first letter on button “1” so its encoding is “11”. “b” is the 2 letter on button “1” and its encoding is “12”. “c” is the 3 its encoding is “13”.

  • Page 17: Receiving Calls

    “HOLD” by pressing another available LINE for making or receiving other phone calls. 4.3.7 Call Waiting and Switch between Calls GXP-2000 can support up to 11 Lines, user can switch to another line for making or answering calls and automatically put an ACTIVE call on Hold.

  • Page 18: 3-Way Conferencing

    LINE. 4.3.10 Checking Message and Message Waiting Indication When GXP-2000 is on-hook, pressing the MSG button will trigger the phone to call the VM Server (VMS) configured for the primary account. If a line/account is selected first, it dials the VMS configured for that account.
  • Page 19 GXP-2000 User Manual Grandstream Networks, Inc. When an incoming call arrives while all of the 4 LINE (1-4) channels are in use, the speed dial buttons will be selected as LINE indicators. When any one of the 7 functions keys are associated with a call, they function as LINE keys;...

  • Page 20: Call Features

    GXP-2000 User Manual 4.4 Call Features GXP-2000 series phone supports a list of call features: Caller ID Block (or Anonymous Call), Disable/Enable Call Waiting, Call Forward on Busy, Delay, or Unconditional, etc. Following table shows the call features of GXP-2000 series phone.

  • Page 21: Configuration Guide

    GXP-2000 User Manual 5.1 Configuration with Keypad When the phone is on-hook, press the MENU button to enter MENU mode. When the phone goes off- hook or a call comes in, the phone automatically exits the MENU state and prepares for the call. It also exits the MENU state if left idle for 20 seconds.
  • Page 22 GXP-2000 User Manual Menu Item Display “[5] Default Gateway” Press Menu to display the Router/Gateway address Enter new Router/Gateway address if DHCP is OFF Press ‘↓’ or ’↑’ to exit Press Menu to (save and) exit Must recycle power to take effect Display “[6] DNS Server”...
  • Page 23 GXP-2000 User Manual Menu Item Display “[10] Firmware Version” Press Menu to display the code releases Press ‘↓’ or ’↑’ to browse line 1 “b 2005-03-15” – date: 10 “ 0. 0. 0. 0” – version: ring tone (all zeroes means unavailable or unsupported) Press Menu to exit, take effect immediately Display “[11] MAC Address”...

  • Page 24: Configuration With Web Browser

    “0” as the browser will parse in octet. e.g.: if the IP address is: 192.168.001.014, please type in: 192.168.1.14. 5.2.2 End User Configuration Once this HTTP request is entered and sent from a Web browser, the GXP-2000 will respond with the following login screen: Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 25 The password is case sensitive with maximum length of 25 characters and the factory default password for End User is “123”. After a correct password is entered in the login screen, the embedded Web server inside the GXP-2000 will respond with the Configuration page which is explained in details below.
  • Page 26 DHCP server it discovers from the LAN it is connected. • To use the PPPoE feature the PPPoE account settings need to be set. The GXP-2000 will attempt to establish a PPPoE session if any of the PPPoE fields is set.
  • Page 27 All Rights Reserved Grandstream Networks, Inc. 2004, 2005 The device ID, in HEX format. This is a very important ID for ISP MAC Address troubleshooting. IP Address This field shows LAN IP address of GXP-2000 Keison Products www.keison.co.uk sales@keison.co.uk Grandstream Device Configuration ADVANCED SETTINGS...

  • Page 28: Advanced User Configuration

    This field shows whether the PPPoE connection is up if connected to DSL modem. Detected NAT Type This field shows what kind NAT the GXP-2000 is connected to via its LAN port. It is based on STUN protocol. 5.2.3 Advanced User Configuration To login to the Advanced User Configuration page, please follow the instructions in section 5.2.1 to...
  • Page 29 Yes, check for upgrade every (URI or IP address) Yes (configuration update via keypad is disabled if set to Cancel Update Reboot All Rights Reserved Grandstream Networks, Inc. 2004, 2005 - 29 - Tel: 01245 600560 Grandstream Networks, Inc. (0-7) days (default 7 days)
  • Page 30 GXP-2000 User Manual Four independent SIP account each has its own configuration page. Their configurations are identical. The following is a screen shot of SIP Account 1 settings. STATUS BASIC SETTINGS ADVANCED SETTINGS ACCOUNT 1 ACCOUNT 2 ACCOUNT 3 ACCOUNT 4...
  • Page 31 Auto Answer: Preferred Vocoder: (in listed order) Special Feature: Standard All Rights Reserved Grandstream Networks, Inc. 2004, 2005 Keison Products www.keison.co.uk sales@keison.co.uk (this prefix string is added to each dialed number) Yes (if Yes, Call Forwarding & Call-Waiting-Disable are (in seconds. default 180 seconds) (in seconds.
  • Page 32 “ptime” value in the SDP message of an INVITE request will be 20ms. If the configured voice frames per TX exceeds the maximum allowed value, the GXP-2000 will use and save the maximum allowed value for the corresponding first vocoder choice. The maximum value for PCM is 10(x10ms) frames; for G726, it is 20 (x10ms) frames;...
  • Page 33 This is the IP address of the configured TFTP server. If selected and it is non-zero or not blank, the GXP-2000 will attempt to retrieve new configuration file or new code image from the specified TFTP server at boot time. It will make up to 3 attempts before timeout and then it will start the boot process using the existing code image in the Flash memory.
  • Page 34 GXP-2000 User Manual Distinctive Ring Customer Ring Tone 1 to 3 with associate Caller ID: when selected, if Caller ID Tone is configured, then the device will ONLY sound this ring tone when the incoming call is from the Caller ID, device will use System Ring Tone for all other calls.
  • Page 35 Default is No. If set to Yes the client will use DNS SRV to look up server. Use DNS SRV: User ID is Phone If the GXP-2000 has an assigned PSTN telephone number, this field should be Number set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From”...
  • Page 36 STUN server. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the GXP-2000 will attempt to use its mapped public IP address and port in all of its SIP and SDP messages. If the NAT Traversal field is set to “Yes”...

  • Page 37: Saving The Configuration Changes

    Account Ring Tone There are 4 different ring tone that are defined: • System Ring Tone: when selected, all calls will ring with system ring • Customer Ring Tone 1 to 3: when selected, GXP-2000 will ONLY play Send Anonymous If this parameter is set to “Yes”, the “From”...

  • Page 38: Rebooting The Phone From Remote

    All Rights Reserved Grandstream Networks, Inc. 2004 At this point, user can relogin to the phone after waiting for about 30 seconds. 5.3 Configuration through Central Provisioning Server Grandstream GXP-2000 can be automatically configured from a central provisioning system. Keison Products www.keison.co.uk sales@keison.co.uk Grandstream Device Configuration They will take effect on next reboot.
  • Page 39 GXP-2000 User Manual Grandstream Networks, Inc. When GXP-2000 boots up, it will send TFTP or HTTP request to download configuration files, there are two configuration files, one is “cfg.txt” and the other is “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the GXP-2000. For more information regarding configuration file format, please refer to the related Grandstream documentation.

  • Page 40: Firmware Upgrade

    TFTP checking is only performed during the initial power up. If the configured TFTP server is found and a new code image is available, the GXP-2000 will attempt to retrieve the new image files by downloading them into the GXP-2000’s SRAM. During this stage, the GXP-2000’s LEDs will blink until the checking/downloading process is completed.
  • Page 41 Grandstream’s Web site to obtain this TFTP server’s IP address. NOTES: • When GXP-2000 boots up, it will send TFTP or HTTP request to download configuration files, there are two configuration files, one is “cfg.txt” and the other is “cfg000b82xxxxxx”, where “000b82xxxxxx”...

  • Page 42: Restore Factory Default Setting

    GXP-2000 User Manual Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuration information of the device. Please backup or print out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your service provider.

Table of Contents