Grandstream Networks GXP Series User Manual
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Grandstream Networks GXP Series User Manual

Gxp series sip enterprise telephone
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  • Page 2: Table Of Contents

    Table 3: GXP Product Models ... 8 Table 4: GXP Comparison Guide ... 9 Table 5: GXP Key Features in a Glance... 9 Table 6: GXP Hardware Specifications... 10 Table 7: GXP Technical Specifications... 10 Grandstream Networks, Inc. TABLE OF CONTENTS GXP USER MANUAL ...19 ...27 ...37...
  • Page 3 5. S SIP A CREENSHOT OF CCOUNT 6. S CREENSHOT OF AVED ONFIGURATION 7. S CREENSHOT OF EBOOT Grandstream Networks, Inc. GUI INTERFACE EXAMPLES GXP USER MANUAL OGIN ONFIGURATION ONFIGURATION ONFIGURATION HANGES GXP User Manual Firmware 1.1.6.16 Page 3 of 40...

  • Page 4: Gxp User Manual

    Welcome Your Grandstream GXP Series IP phone features a new sophisticated design and is very easy to use. The GXP combines advanced feature functionality with the latest technology to offer excellent audio quality, ease of use, expandability, and broad interoperability with 3 the enterprise customer.

  • Page 5: Installation

    GXP–2000 supports two (2) extension units, providing up to 112 additional programmable extensions. Each GXP Extension unit has 56 multi–purpose keys, dual color LEDs (red/green) and support BLF (Busy Lamp Field) and Presence. GXP–2000 Extension package contains: Grandstream Networks, Inc. GXP-1200 GXP-2000 GXP User Manual Firmware 1.1.6.16...

  • Page 6: Figure 1: Connecting The Gxp-2000 And The Gxp-Extension

    3. The status light in the top right corner of the GXP–Ext will blink red; 4. All of the LED indicators on the GXP–Ext will flash three times; 5. The status light at the top right corner of the GXP–Ext will turn to solid green. Grandstream Networks, Inc. GXP–E AND THE...

  • Page 7: Safety Compliances

    Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Grandstream Networks, Inc. Page 7 of 40 GXP User Manual Firmware 1.1.6.16...

  • Page 8: Product Overview

    Table 3: GXP Product Models Model Picture GXP-280 GXP-1200 GXP-2000 GXP-2010 Grandstream Networks, Inc. Overview GXP280 is an entry-level SIP phone. It features: Single line Three soft keys GXP1200 is an entry-level SIP phone. It features: Two lines Three XML programmable soft keys GXP2000 is a mainstream SIP phone.

  • Page 9: Table 4: Gxp Comparison Guide

    Features Open Standards Compatible Superb Audio Quality Network Interfaces Feature Rich Advanced Features Advanced Functionality Grandstream Networks, Inc. GXP2020 is an executive SIP phone. It features: Six lines Seven programmable hard keys Four XML programmable soft keys GXP-1200 GXP-2000 128x32 pixel...

  • Page 10: Table 6: Gxp Hardware Specifications

    Power over Ethernet Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance Table 7: GXP Technical Specifications Grandstream Networks, Inc. Two (2) 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port with auto detection GXP-280 GXP-1200 GXP-2000 128x32 128x32 130x64...
  • Page 11 (attended/blind), call forward, call waiting, caller ID, mute, redial, call log, caller ID display or block, Do-Not-Disturb (DND) and volume control Multi-party conferencing (up to 5), dial plan prefix, off-hook auto dial, auto answer, early dial and speed dial (on some models) Grandstream Networks, Inc. GXP-280 GXP- GXP-2000...
  • Page 12 Support customizable idle screen via downloading XML by HTTP/TFTP Server Features DIGEST authentication and encryption using MD5 and MD5-sess, SRTP, SIP over Security TLS (pending) Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 12 of 40 Last Updated: 05/2008...

  • Page 13: Using The Gxp Sip Enterprise Phone

    Solid – connected to SIP Server/IP address received Blinking – physical connection failed Blank – SIP Proxy/Server not registered Grandstream Networks, Inc. Press this button to make a new hand-free call. NEW CALL FORWARD ALL Unconditionally forwards the main phone line to another...
  • Page 14 Each icon appears next to the volume icon To adjust volume, use the up/down button Real–time Clock: Synchronized to Internet time server Time zone configurable via web browser AM/PM indicator Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 14 of 40 Last Updated: 05/2008...

  • Page 15: Table 10: Gxp Keypad Buttons

    DO NOT DISTURB key; Press DND to turn “Do not disturb” function on or off. Toggle between headset and speakerphone mode when in hands free mode HEADSET Turn intercom function on/off INTERCOM Brings phonebook on screen Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 15 of 40 Last Updated: 05/2008...

  • Page 16: Making Phone Calls

    Take Handset/SPEAKER/Headset off-hook or press an available LINE key (activates speakerphone), the corresponding LED will be red. • Press the SEND button or press the REDIAL soft-key. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 16 of 40 Last Updated: 05/2008...

  • Page 17: Speed Dial

    The Multi Purpose Key buttons, located on the right-hand-side of the phone, can be configured for speed dial. Press the speed dial button to automatically call the assigned extension. Grandstream Networks, Inc. To call the a phone number in the phone’s history...

  • Page 18: Making Calls Using Ip Addresses

    NOTE: If you have a SIP Server configured, a Direct IP-IP still works. If you are using STUN, the Direct IP-IP call will also use STUN. Configure the “Use Random Port” to “NO” when completing Direct IP calls. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16...

  • Page 19: Answering Phone Calls

    2. Attended (or Supervised) Transfer: Press “LINEx” button to make a call and automatically place the ACTIVE LINE on HOLD. Once the call is established, press “TRANSFER (or TRNF)” key to transfer the call and hang up. Grandstream Networks, Inc. Phone beeps once and automatically establishes the call via HONE GXP User Manual Firmware 1.1.6.16...

  • Page 20: Way Conferencing

    When BLF is configured on one of the multi-functional buttons, the Speed Dial function will work when that line is not in use. Call Pick Up is supported when user presses a flashing BLF key. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16...

  • Page 21: Call Features

    Configuration with Web downloadable XML phonebook, detailed information and configuration guides are located on the website in the GXP tab @ http://www.grandstream.com/resources.html. Grandstream Networks, Inc. Browser. For more information on how to create a GXP User Manual Firmware 1.1.6.16...
  • Page 22 Grandstream logo. In addition to the logo, you can reprogram the soft-keys on GXP-1200/GXP- 2010/GXP2020 for your own customized applications. For more information about creating a custom idle screen and/or reprogramming the soft-keys, please visit our website at: http://www.grandstream.com/resources.html. Grandstream Networks, Inc. Page 22 of 40 GXP User Manual Firmware 1.1.6.16...

  • Page 23: Configuration Guide

    Phone Book LDAP Directory Instant Messages Direct IP call Preference Grandstream Networks, Inc. Displays histories of incoming, dialed and missed calls. Displays the network status, account statuses, software version and MAC-address of the phone. Displays the phonebook Displays the LDAP directory...

  • Page 24: Gxp User Manual

    Configure Factory Functions Reboot Exit Grandstream Networks, Inc. Press Menu button to display the configuration selections: • Network. To enable/disable DHCP. To setup IP-address, Net mask and Gateway address • To change SIP-server settings for primary account. • Audio •...

  • Page 25: Figure 3: Key Pad Gui Call Flow

    3: K GUI C IGURE Grandstream Networks, Inc. Page 25 of 40 GXP User Manual Firmware 1.1.6.16 Last Updated: 05/2008...
  • Page 26 Grandstream Networks, Inc. Page 26 of 40 GXP User Manual Firmware 1.1.6.16 Last Updated: 05/2008...

  • Page 27: Configuration Via Web Browser

    Additional functions available to administrators are: • Advanced Settings: To set advanced network settings, codec settings and XML configuration settings. • Account X: To configure each of the SIP accounts. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 27 of 40 Last Updated: 05/2008...

  • Page 28: Table 13: Device Configuration - Status

    LCD time display in 12 hour or 24 hour format Time Display Format Grandstream Networks, Inc. though they are still saved in the Flash memory.) The GXP acquires its IP address from the first DHCP server it discovers on its LAN. The DHCP option is reserved for NAT router mode.
  • Page 29 Headset Mode Default is No. By default, LCD backlight will lit whenever there is a missed call. Disable Missed Call Backlight Grandstream Networks, Inc. Year-Month-Day Month-Day-Year Day-Month-Year month: 1,2,3,..,12 (for Jan, Feb, .., Dec) day: [+|-]1,2,3,..,31 weekday: 1, 2, 3, .., 7 (for Mon, Tue, .., Sun), or 0 which means the daylight...

  • Page 30: Table 15: Advanced Settings

    This field defines the layer 3 QoS parameter. It is the value used for IP Precedence or Layer 3 QoS Diff-Serv or MPLS. Default value is 48. Grandstream Networks, Inc. voice quality. Please GXP User Manual Firmware 1.1.6.16...
  • Page 31 Default is blank. If configured, GXP will request the firmware file with the prefix/postfix. Firmware File This setting is useful for ITSPs. End user should keep it blank. Prefix/Postfix Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 31 of 40...
  • Page 32 The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components: GS_LOG: [device MAC address][error code] error message For example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000]. Ethernet link is up. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 32 of 40...
  • Page 33 Headset TX gain (dB) Increases the selected headset’s (2.5mm or RJ22) RX gain by + or – 6dB. Default is 0dB Headset RX gain (dB) Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 33 of 40 Last Updated: 05/2008...

  • Page 34: Table 16: Sip Account Settings

    Default is No. If set to “Yes”, the client will use DNS SRV to look up server. Use DNS SRV: If the phone has an assigned PSTN telephone number, this field should be set to User ID is Phone “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be Number attached to the “From”...
  • Page 35 Session Expiration is the time (in seconds) at which the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16 Page 35 of 40...
  • Page 36 Default is NO. If set to Refer-To Use Target transferred target’s Contact header information. Contact Grandstream Networks, Inc. One (1) System Ring Tone: when selected, all calls will ring with system ring tone. Three (3) Customer Ring Tones: when selected, incoming calls from designated account will play selected ring tone.

  • Page 37: Saving The Configuration Changes

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Grandstream Networks, Inc. HANGES GXP User Manual Firmware 1.1.6.16...

  • Page 38: Software Upgrade & Customization

    Support/Download section http://www.grandstream.com/firmware.html Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: customerFree.cfm. Grandstream Networks, Inc. TFTP/HTTP website obtain this http://support.solarwinds.net/updates/New- GXP User Manual Firmware 1.1.6.16...

  • Page 39: Configuration File Download

    60 minutes) to have the devices periodically check for upgrades at pre- scheduled time intervals. By defining different intervals in P193 for different devices, a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time. Grandstream Networks, Inc. http://httpd.apache.org/ GXP User Manual Firmware 1.1.6.16...

  • Page 40: Restore Factory Default Setting

    Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.6.16...

This manual is also suitable for:

Gxp-280Gxp-2020Grandstream gxp-2000Grandstream gxp-1200Grandstream gxp-2010

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