Brother HL-2130 User Manual
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Summary of Contents for Brother HL-2130

  • Page 1 ® User s Guide User s Guide ’ ’ Safety and Legal Basic User’s Guide Advanced User’s Guide...
  • Page 2 Safety and Legal (HL-2130 / HL-2132 / HL-2240 / HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / DCP-7055 / DCP-7057 / DCP-7060D / DCP-7065DN / DCP-7070DW / MFC-7360 / MFC-7362N / MFC-7360N / MFC-7460DN / MFC-7470D / MFC-7860DN / MFC-7860DW) Not all models are available in all countries.
  • Page 3: Compilation And Publication

    Compilation and Publication Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 4: To Use The Product Safely

    DO NOT connect your product to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply. Disruption of power can delete information from the product’s memory. Avoid interference sources, such as other cordless telephone systems or speakers. Make sure cables leading to the product do not constitute a trip hazard.
  • Page 5 This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely. Plastic bags are used in the packing of your product and drum unit. Plastic bags are not toys. To avoid the danger of suffocation, keep these bags away from babies and children and dispose of them properly.
  • Page 6 5 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 6 If any cables become damaged, disconnect your product, and contact your Brother dealer. 7 DO NOT place any objects on the product, or obstruct the air vents.
  • Page 7 (MFC and DCP only) Some areas of the product can cause injury if covers (shaded) are closed with force. Take care when placing your hand in the areas shown in the illustrations. (MFC and DCP only) To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
  • Page 8 CAUTION HOT SURFACE After you have just used the product, some internal parts of the product will be extremely hot. To prevent injury, DO NOT touch the shaded parts shown in the illustration, when you open the front or back cover (back output tray). Inside the product Inside the product Inside the product...
  • Page 9: Important Safety Instructions

    DO NOT place anything in the path of printed pages or received faxes. 14 Wait until pages have exited the product before picking them up. 15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: ...
  • Page 10  If the product has been dropped or the casing has been damaged. If the product exhibits a distinct change in performance, indicating a need for service.  16 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
  • Page 11 Regulation Declaration of Conformity (Europe only) (HL-2130 / HL-2132 / HL-2240 / HL-2240D / HL-2242D / HL-2250DN / DCP-7055 / DCP-7057 / DCP-7060D / DCP-7065DN) We, Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan declare that this product is in compliance with the essential requirements of Directives 2004/108/EC, 2006/95/EC and 2005/32/EC.
  • Page 12: Disconnect Device

    THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on...
  • Page 13: Radio Interference

    Wiring information (U.K. only) If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse. Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call a qualified electrician.
  • Page 14 ENERGY STAR specifications for energy efficiency. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows, Windows Server, Outlook and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 15 Each company whose software titles is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...
  • Page 16: Open Source Licensing Remarks

    (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon. License.rtf will appear. Copyright and License ©2010 Brother Industries, Ltd. This product includes software developed by the following vendors: ©1983-1998 PACIFIC SOFTWORKS, INC. ©2010 Devicescape Software, Inc.
  • Page 17 Unlawful use of copying equipment (MFC and DCP only) It is an offence to make reproductions of certain items or documents with the intent to commit fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce copies of.
  • Page 19 BASIC USER’S GUIDE MFC-7360N MFC-7460DN MFC-7860DW Not all models are available in all countries. Version 0 UK/IRE/SAF...
  • Page 20 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2010 Brother Industries, Ltd.
  • Page 21 In the Box Software User’s Follow these instructions for Printing, Guide Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility. Network Glossary This Guide provides basic information about advanced network features of Brother machines along with explanations about general networking and common terms.
  • Page 22: Table Of Contents

    Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide..................2 Viewing Documentation................... 2 ® Accessing Brother Support (Windows )..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Volume settings ..................... 9 Ring volume..................... 9 Beeper volume ....................9 Speaker volume....................9 Loading paper Loading paper and print media ................
  • Page 23 Connecting an external or extension telephone ..........33 Operation from external or extension telephones..........34 For Fax/Tel mode only...................34 Using extension telephones (U.K. only) ............34 Using a non-Brother cordless external handset ..........35 Using Remote Codes ..................35 Dialling and storing numbers How to dial ......................37 Manual dialling....................37...
  • Page 24 Making copies How to copy ......................47 Stop copying....................47 Copy settings....................47 How to print from a computer Printing a document..................... 48 How to scan to a computer Scanning a document ..................49 Scanning using the scan key ................49 Scanning using a scanner driver .................
  • Page 25 Menu and features On-screen programming..................112 Menu table ....................112 How to access the menu mode ..............112 Menu table ......................113 Entering text.......................130 Specifications General ......................132 Document Size ....................134 Print media......................135 Fax........................136 Copy ........................137 Scanner ......................138 Printer ........................139 Interfaces ......................140 Computer requirements ..................141 Consumable items .....................143 Network (LAN) ....................144 Index...
  • Page 26 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM. General Setup Dialling and storing numbers Memory storage Telephone line services Automatic daylight savings time Additional dialling operations Ecology features Additional ways to store numbers...
  • Page 28: General Information

    Using the documentation WARNING WARNING indicates a potentially Thank you for buying a Brother machine! hazardous situation which, if not avoided, Reading the documentation will help you could result in death or serious injuries. make the most of your machine.
  • Page 29: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User's Guide, Software User's Guide and Network User's Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features Fax, Copy, Printer, Scanner, PC-Fax and Network.
  • Page 30 Active X controls. For the page to downloaded and installed before use. See display correctly you must click on the bar, Accessing Brother Support (Macintosh) click Allow Blocked Content, then click on page 5 for further instructions. Yes in the Security Warning dialog box.
  • Page 31: Accessing Brother Support (Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installation CD-ROM.  Click Brother Support on the main menu. The following screen will appear:  To access our website (http://www.brother.com/), click Brother Home Page.
  • Page 32: Accessing Brother Support (Macintosh)

    Double-click the Brother Support icon. The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.  To register your machine from the Brother Product Register Page (http://www.brother.com/registration/), click On-Line Registration.  For the latest news and product support information (http://solutions.brother.com/), click...
  • Page 33: Control Panel Overview

    Chapter 1 Control panel overview MFC-7460DN and MFC-7860DW have the same keys. MFC-7360N...
  • Page 34 General information 9 10 9 10...
  • Page 35 Chapter 1 1 One Touch keys 5 LCD Displays messages to help you set up and use These 4 keys give you instant access to 8 your machine. previously stored numbers. Shift (MFC-7860DW) Lets you access One Touch numbers 5 to 8 In FAX mode and SCAN mode a four level when held down.
  • Page 36: Volume Settings

    General information Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press Menu, 1, 3, 3. You can choose a range of ring volume levels, from High to Off. Press a or b to choose Off, Low, Med or While in Fax mode press to adjust High.
  • Page 37: Loading Paper

    Loading paper Loading paper and Loading paper in the standard paper tray print media You can load up to 250 sheets. Paper can be The machine can feed paper from the loaded up to the maximum paper mark (b b b) standard paper tray or manual feed slot.
  • Page 38 Loading paper While pressing the green paper-guide Put paper in the tray and make sure: release lever, slide the paper guides to  The paper is below the maximum fit the paper size you are loading in the paper mark (b b b) (1). tray.
  • Page 39: Loading Paper In The Manual Feed Slot

    Chapter 2 Unfold the support flap (1) to prevent Printing on plain paper, thin paper or paper from sliding off the face-down recycled paper from the manual feed output tray. slot Unfold the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
  • Page 40 Loading paper Using both hands, slide the manual feed Printing on thick paper, bond paper, slot paper guides to the width of the labels and envelopes paper that you are going to use. When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine.
  • Page 41 Chapter 2 Using both hands, slide the manual feed Note slot paper guides to the width of the <For envelopes only> paper that you are going to use. Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.
  • Page 42 Loading paper • To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration. Note • Put the paper into the manual feed slot with the side to be printed face up. •...
  • Page 43: Unscannable And Unprintable Areas

    Chapter 2 Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (1) Right (2)
  • Page 44: Paper Settings

    Loading paper Paper settings Acceptable paper and other print media Paper Type Print quality may vary according to the type of Set up the machine for the type of paper you paper you are using. are using. This will give you the best print You can use the following types of print quality.
  • Page 45: Type And Size Of Paper

    Chapter 2 Type and size of paper The name for the paper trays in the printer driver in this Guide are as follows: The machine loads paper from the installed standard paper tray or manual feed slot. Tray and optional unit Name Standard paper tray Tray 1...
  • Page 46: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed , they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 47 This damage may not be • that are made of paper that weighs covered under any Brother warranty or more than the paper weight service agreement. specifications for the machine • with edges that are not straight or...
  • Page 48 Loading paper Labels Types of labels to avoid The machine will print on most types of labels Do not use labels that are damaged, curled, designed for use with a laser machine. Labels wrinkled or an unusual shape. should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
  • Page 49: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 23. You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) •...
  • Page 50: Using The Scanner Glass

    Loading documents Using the scanner glass Stagger the pages of your document face up top edge first, in the ADF until the LCD display message changes and You can use the scanner glass to fax, copy or you feel it touch the feed rollers. scan pages of a book one page at a time.
  • Page 51 Chapter 3 Lift the document cover. Close the document cover. Using the document guidelines on the IMPORTANT left and top, place the document If the document is a book or is thick, do not face down in the upper left corner of the slam or press on the cover.
  • Page 52: Sending A Fax

    Sending a fax How to send a fax Enter the fax number using the dial pad, a One touch key or (Address Book) The following steps show how to send a fax. and enter three-digit number. When you want to send a fax, or change Press Start.
  • Page 53: Faxing Letter Size Documents From The Scanner Glass

    Chapter 4 Faxing Letter size documents Transmission verification from the scanner glass report When faxing Letter size documents, you will You can use the Transmission Verification need to set the scan glass size to Letter; Report as proof that you sent a fax. This otherwise, a portion of your faxes will be report lists the receiving party’s name or fax missing.
  • Page 54: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode.
  • Page 55: Using Receive Modes

    Chapter 5 Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in the change the Ring Delay before using these following ways: modes.
  • Page 56: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.
  • Page 57: Fax Detect

    Chapter 5 Fax Detect If Fax Detect is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.
  • Page 58: Telephone And External Devices

    Telephone and external devices Telephone line Note services • You can use the numbers 0 to 9, #, l and !. (Press Tel/R to display “!”.) Setting the telephone line • If you choose On, pressing Tel/R (the type screen displays “!”.) will let you access an outside line.
  • Page 59: Connecting An External Tad

    Chapter 6 Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
  • Page 60: Recording An Outgoing Message (Ogm)

    Telephone and external devices External and extension Recording an outgoing message (OGM) telephones Record 5 seconds of silence at the Note beginning of your message. This allows You need to turn the Remote Codes your machine time to listen for fax tones. setting to on to use the Remote Activation Limit your speaking to 20 seconds.
  • Page 61: Operation From External Or Extension Telephones

    Chapter 6 Operation from external or Using extension telephones extension telephones (U.K. only) If you answer a fax call on an extension Your premises may already be wired with telephone, or an external telephone that is parallel extension telephones (those correctly connected to the machine through connected to sockets in other rooms in the the T-piece connection, you can make your...
  • Page 62: Using A Non-Brother Cordless External Handset

    Using a non-Brother cordless external handset Press Menu 2, 1, 4. Press a or b to choose On. If your non-Brother cordless telephone is Press OK. connected to the telephone line cord (see Connecting an external or extension If you do not want to change the Remote telephone on page 33) and you typically carry Activation Code, press OK.
  • Page 63 Chapter 6 Changing the Remote Codes The preset Remote Activation Code is l51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555. Make sure you are in Fax mode Press Menu, 2, 1, 4.
  • Page 64: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Speed Dialling You can dial in any of the following ways. Press (Address Book) and enter the three digit Speed Dial number. (See Storing Manual dialling Speed Dial numbers on page 42.) Use the dial pad to enter all the digits of the telephone or fax number.
  • Page 65: Search

    Chapter 7 Storing numbers Search You can search alphabetically for names you You can set up your machine to do the have stored in the One Touch and Speed Dial following types of easy dialling: One Touch, memories. (See Storing One Touch Dial Speed Dial and Groups for Broadcasting numbers on page 40 and Storing Speed Dial faxes.
  • Page 66: One Touch And Speed Dial Options

    Dialling and storing numbers One Touch and Speed Dial Options The following chart shows the options for storing One Touch or Speed Dial numbers after you download the IFAX and E-mail options for MFC-7460DN and MFC-7860DW. Step 1 Step 2 Step 3 Step 4 Step 5...
  • Page 67: Storing A Pause

    Chapter 7 Storing a pause If you want to save a fax resolution along with the number, choose one of the following: Press Redial/Pause to insert a 2.8-second pause between numbers. You can press  To store the fax resolution, press a or Redial/Pause as many times as needed to b to select Std, Fine, S.Fine or increase the length of the pause.
  • Page 68 Dialling and storing numbers • If you selected the IFAX Registration Type • For details about the file format, see the in step b and save the E-mail address, Software User’s Guide. you can only use the E-mail address when you are in Fax mode.
  • Page 69: Storing Speed Dial Numbers

    Chapter 7 Storing Speed Dial numbers If you downloaded IFAX and E-mail options (For MFC-7460DN and MFC-7860DW) You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys Press (Address Book) and enter a three-digit Speed Dial location number...
  • Page 70 Dialling and storing numbers Press OK to store the number Press a or b to select 100dpi, 200dpi,  without a name. 300dpi or 600dpi. Press OK. Do one of the following:  If you chose Email Color PDF, go ...
  • Page 71: Changing One Touch And Speed Dial Numbers

    Chapter 7 Changing One Touch and If you want to save a fax resolution along with the number, do one of the following: Speed Dial numbers  To store the fax resolution, press a or b to select Std, Fine, S.Fine or If you try to change an existing One Touch or Speed Dial number, the LCD will show the Photo.
  • Page 72: Deleting One Touch And Speed Dial Numbers

    Dialling and storing numbers Deleting One Touch and Press a or b to select one of the following: Speed Dial numbers Fax/Tel IFAX If you try to delete an existing One Touch or Email Color PDF Speed Dial number, the LCD will show the Email Color JPG name or number already stored there.
  • Page 73: Tone Or Pulse

    Chapter 7 Tone or Pulse If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. Lift the handset of the external telephone.
  • Page 74: Making Copies

    Making copies How to copy Stop copying To stop copying, press Stop/Exit. The following steps show the basic copy operation. For details about each option, see Copy settings the Advanced User's Guide on the CD-ROM. When you want to make a copy, press Press the temporary Copy keys.
  • Page 75: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in Software User’s Guide for the details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.
  • Page 76: How To Scan To A Computer

    Scanning in the Software User’s (Macintosh users) Presto! PageManager must be downloaded Guide.) and installed before use. See Accessing Brother Support (Macintosh) on page 5 for Load your document. (See How to load further instructions. documents on page 22.) For MFC-7460DN and MFC-7860DW ...
  • Page 77: Scanning Using A Scanner Driver

    Chapter 10 Scanning using a scanner driver For more information, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User’s Guide. Start a scanning application and click the Scan button. Adjust the settings such as Resolution, Brightness and Scan Type in the Scanner Setup dialog box.
  • Page 78: A Routine Maintenance

    Routine maintenance Replacing the consumable items The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on page 52 and Replacing the drum unit on page 57.) Toner cartridge Drum unit See Replacing the toner cartridge on page 52. See Replacing the drum unit on page 57.
  • Page 79: Replacing The Toner Cartridge

    The machine will stop printing until you Starter toner cartridge that will need to be replace the toner cartridge. A new and unused original Brother toner cartridge will replaced after approximately 700 pages reset the Replace Toner mode. (For MFC-7460DN / MFC-7860DW) Standard toner cartridge.
  • Page 80 Routine maintenance Replacing the toner cartridge Make sure that the machine is turned Open the front cover and leave the machine turned on for 10 minutes to cool down. Take out the drum unit and toner cartridge assembly. CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 81 Push down the green lock lever and take IMPORTANT the toner cartridge out of the drum unit. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 82 If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother Original toner cartridges.
  • Page 83 Put the new toner cartridge firmly into Clean the corona wire inside the drum unit by gently sliding the green tab from the drum unit until you hear it lock into left to right and right to left several times. place.
  • Page 84: Replacing The Drum Unit

    For best performance, use only a genuine Replacing the drum unit Brother Original drum unit and genuine Brother Original toner units. Printing with a IMPORTANT third-party drum unit or toner unit may reduce not only the print quality but also •...
  • Page 85 Push down the green lock lever and take the toner cartridge out of the drum unit. Take out the drum unit and toner WARNING cartridge assembly. DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance...
  • Page 86 Routine maintenance IMPORTANT Note • Be sure to seal up the used drum unit • To prevent damage to the machine from tightly in a bag so that toner powder does static electricity, DO NOT touch the not spill out of the unit. electrodes shown in the illustration.
  • Page 87: Resetting The Drum Counter

    Put the toner cartridge firmly into the Clean the corona wire of the drum unit new drum unit until it locks into place. If by gently sliding the green tab from left you put the cartridge in properly, the to right and right to left several times. green lock lever will lift automatically.
  • Page 88: Cleaning The Machine

    Routine maintenance Cleaning the machine Cleaning the outside of the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you Turn off the machine. Unplug the replace the toner cartridge or the drum unit, telephone line cord first, disconnect all make sure that you clean the inside of the cables, and then unplug the power cord...
  • Page 89: Cleaning The Scanner Glass

    Cleaning the scanner glass Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust. Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the eclectrical socket. Note (For MFC-7360N and MFC-7460DN) To prevent you from losing any important...
  • Page 90: Cleaning The Corona Wire

    Routine maintenance Cleaning the corona wire In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth If you have print quality problems, clean the moistened with water. corona wire as follows: Open the front cover and leave the machine turned on for 10 minutes to cool down.
  • Page 91 Slowly take out the drum unit and toner Clean the corona wire inside the drum cartridge assembly. unit by gently sliding the green tab from right to left and left to right several times. CAUTION We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of Note...
  • Page 92: Cleaning The Drum Unit

    Routine maintenance Cleaning the drum unit Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. If you have print quality problems, the drum may have foreign material, such as glue from a label stuck on the drum surface.
  • Page 93 If the problem is not solved yet, follow the Note steps below: • The machine makes a mechanical noise during the Drum Cleaning process Open the front cover and leave the because the machine rotates the OPC machine turned on for 10 minutes to drum in reverse.
  • Page 94 Routine maintenance Push down the green lock lever and take CAUTION the toner cartridge out of the drum unit. We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 95 • To prevent damage to the machine from Turn the drum unit gear by hand while static electricity, DO NOT touch the looking at the surface of the OPC drum (1). electrodes shown in the illustration. Put the print sample in front of the drum unit, and find the exact position of the poor print.
  • Page 96 Routine maintenance Put the toner cartridge back into the Put the drum unit and toner cartridge drum unit until it locks into place. If you assembly back in the machine. put the cartridge in properly, the green lock lever will lift automatically. Close the front cover.
  • Page 97: Cleaning The Paper Pick-Up Rollers

    Cleaning the paper pick-up Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the rollers separator pad (1) of the paper tray with it to remove dust. If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine.
  • Page 98: Checking The Machine

    Routine maintenance Checking the machine Wipe the two pick-up rollers (1) inside of the machine to remove dust. Checking the Page Counters You can see the machine’s Page Counters for copies, printed pages, reports and lists, faxes or a summary total. (For MFC-7360N/MFC-7460DN) Press Menu, 6, 2.
  • Page 99: Troubleshooting

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 100 Troubleshooting Error Message Cause Action The front cover is not completely Close the front cover of the machine. Cover is Open closed. The ADF cover is not completely Close the ADF cover of the machine. Cover is Open closed. The ADF is open while loading a Close the ADF cover of the machine, then document.
  • Page 101 Disconnect the machine from the power for several minutes, then reconnect it. If the problem continues, call your  Brother dealer. The paper is jammed in the (See Paper is jammed in the Duplex Tray Jam Duplex duplex tray at the back of the (MFC-7460DN and MFC-7860DW) machine.
  • Page 102 Disconnect the machine from the power for several minutes, then reconnect it.  If the problem continues, call your Brother dealer. It is time to replace the drum unit. Replace the drum unit. Replace Drum (See Replacing the drum unit on page 57.) The drum unit counter was not Reset the drum unit counter.
  • Page 103 Brother toner cartridge. This will reset the Replace Toner mode. (See Replacing the toner cartridge on page 52.) If you have set the Toner setting to...
  • Page 104: Transferring Your Faxes Or Fax Journal Report

    Troubleshooting Transferring your faxes or Fax Transferring faxes to your PC Journal report You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Make sure that you have installed MFL-  Init Unable XX Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC.
  • Page 105: Document Jams

    Document Jams Document is jammed under the document cover Document is jammed in the Take out any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.
  • Page 106: Removing Small Documents Jammed In The Adf

    Troubleshooting Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.
  • Page 107: Paper Jams

    Paper Jams IMPORTANT If the paper cannot easily be removed in Paper is jammed in the this direction, stop and follow the instructions for Paper is jammed inside the standard paper tray machine on page 83. If the LCD shows Jam Tray, follow these steps: Note Pull the paper tray completely out of the...
  • Page 108: Paper Is Jammed At The Back Of The Machine

    Troubleshooting Paper is jammed at the back CAUTION of the machine HOT SURFACE If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these After you have just used the machine, some steps: internal parts of the machine will be extremely hot.
  • Page 109 Pull down the tabs at the left and right IMPORTANT hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 110: Paper Is Jammed Inside The Machine

    Troubleshooting Paper is jammed inside the Using both hands, gently pull the jammed paper out of the fuser unit. machine If the LCD shows Jam Inside, follow these steps: Open the front cover. Leave the machine turned on for 10 minutes to cool down.
  • Page 111 Slowly take out the drum unit and toner CAUTION cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may HOT SURFACE release the paper so you can pull it out After you have just used the machine, some inside of the machine.
  • Page 112 Troubleshooting IMPORTANT IMPORTANT • We recommend that you put the drum unit • Handle the toner cartridge carefully. If and toner cartridge assembly on a piece of toner scatters on your hands or clothes, disposable paper or cloth in case you immediately wipe or wash it off with cold accidentally spill or scatter toner.
  • Page 113 Put the toner cartridge back into the Do one of the following: drum unit until it locks into place. If you  If you were able to remove the drum put the cartridge in correctly, the green unit and toner cartridge assembly lock lever will lift automatically.
  • Page 114 Troubleshooting If you could not pull the jammed paper Put the drum unit and toner cartridge out of the inside of the machine as assembly back in the machine. shown in the step e, take the paper tray completely out of the machine. Close the front cover of the machine.
  • Page 115: Paper Is Jammed In The Duplex Tray (Mfc-7460Dn And Mfc-7860Dw)

    Paper is jammed in the Duplex Pull the duplex tray completely out of the machine. Tray (MFC-7460DN and MFC-7860DW) If the LCD shows Jam Duplex, follow these steps: Leave the machine turned on for 10 minutes to cool down. CAUTION HOT SURFACE After you have just used the machine, some internal parts of the machine will be...
  • Page 116 Troubleshooting Make sure that no paper remains under the machine. Put the duplex tray back in the machine.
  • Page 117: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 118 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
  • Page 119 Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD on page 32.) Connect the external TAD as shown in the illustration on page 32.
  • Page 120: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 121: Printing Difficulties

    ® (Windows 7 and Windows Server 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers.
  • Page 122 Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
  • Page 123 Paper handling difficulties (continued) Difficulties Suggestions What paper can I use? You can use thin paper, plain paper, bond paper, recycled paper, envelopes and labels that are made for laser machines. (For details, see Acceptable paper and other print media on page 17.) You can load envelopes from the manual feed slot.
  • Page 124 Security/Firewall Software to allow PC Rx. To add port 54926 for Network PC FAX Rx, enter the information below:  In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.   In Protocol: UDP is selected.
  • Page 125 Other Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.
  • Page 126: Setting Dial Tone Detection

    Troubleshooting Setting Dial Tone detection Telephone line interference When you send a fax automatically, by If you are having difficulty sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the telephone line, we recommend that number.
  • Page 127: Improving The Print Quality

    Note Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 128  Put in a new drum unit. (See Replacing the drum unit on page 57.)  The fuser unit may be contaminated. Call your Brother dealer.  Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. (See Acceptable paper and other print media on page 17.)
  • Page 129 Cleaning the corona wire on page 63.)  The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 57.) The fuser unit may be contaminated. Call your Brother dealer.  All black ...
  • Page 130 Troubleshooting Examples of poor print quality Recommendation  Make ten copies of a blank, white sheet of paper. (See How to copy on page 47.) If the problem is not solved, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit.
  • Page 131 The toner cartridge may be damaged. Put in a new toner 0 1 2 3 4 cartridge. (See Replacing the toner cartridge on page 52.)  The fuser unit may be contaminated. Call your Brother dealer. Black lines down the page Printed pages have toner stains down the page.
  • Page 132 Troubleshooting Examples of poor print quality Recommendation  Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other print media on page 17.)  If you do not use the machine often, the paper may have been in the paper tray too long.
  • Page 133 Examples of poor print quality Recommendation  Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
  • Page 134 Troubleshooting Examples of poor print quality Recommendation  Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 135 Examples of poor print quality Recommendation  Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (for ® Windows ) or Print Settings (For Macintosh) in the Software User’s Guide.) ...
  • Page 136 Troubleshooting Examples of poor print quality Recommendation  Lift up the output tray support flap. Curled...
  • Page 137: Machine Information

    3 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Note Unplug the interface cable before you...
  • Page 138: How To Reset The Machine

    Troubleshooting How to reset the machine Press Menu, 0. Press a or b to display Reset. Press OK. Press a or b to choose the reset function you want to use. Press OK. Do one of the following:  To reset the settings, press 1 and go to step e.
  • Page 139: C Menu And Features

    Menu and features On-screen (MFC-7360N and MFC-7460DN)  Press 4 for Print Reports menu. programming  Press 5 for Network menu. Your machine has been designed to be easy  Press 6 for Machine Info. menu. to use. The LCD provides on-screen ...
  • Page 140: Menu Table

    Menu and features Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Sets the time to 1.General 1.Mode 0 Sec...
  • Page 141 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjusts the ring 1.General 3.Volume 1.Ring volume. Setup (Continued) Med* High — Adjusts the volume 2.Beeper level of the beeper. Med* High — Adjusts the speaker 3.Speaker volume. Med* High —...
  • Page 142 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Adjusts the scan 1.General 7.Glass area of the scanner Setup ScanSize Letter (MFC-7360N) glass to the size of (Continued) the document. — Adjusts the scan 7.Document 1.Glass area of the scanner...
  • Page 143 Level 1 Level 2 Level 3 Options Descriptions Page Cuts the size of 2.Fax 1.Setup 5.Auto incoming faxes. Receive Reduction (Continued) (In Fax mode only) (Continued) Automatically stores 6.Memory any incoming faxes in Receive its memory if it runs (MFC-7360N and out of paper.
  • Page 144 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page Changes the 2.Fax 2.Setup Send 1.Contrast Auto* lightness or darkness (Continued) (In Fax mode only) Light of faxes you send. Dark Sets the default 2.Fax Standard* resolution for Resolution Fine outgoing faxes.
  • Page 145 Level 1 Level 2 Level 3 Options Descriptions Page — Stores up to 8 One 2.Fax 3.Address Book 1.One Touch Touch Dial numbers, Dial (Continued) so you can dial by pressing one key (and Start.) — Stores up to 200 2.Speed Dial Speed Dial numbers, so you can dial by...
  • Page 146 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page You can set the 2.Fax 6.Dial 1.Dial Pad Off* machine to restrict Restrict. (Continued) Enter # twice dialling when using the dial pad. You can set the 2.One Touch Off* machine to restrict Dial...
  • Page 147 Level 1 Level 2 Level 3 Options Descriptions Page — Adjust the brightness -nnnno+ 3.Copy 2.Brightness for copies. (Continued) -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast 3.Contrast -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Level 1 Level 2 Level 3...
  • Page 148 Lists your Network 6.Network settings. Config — — You can print an 7.Order Form accessories order form to fill out and send to you Brother dealer. — — Prints the result of 8.WLAN Report wireless LAN (MFC-7860DW) connectivity diagnosis. See Advanced User's Guide.
  • Page 149 — Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
  • Page 150 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions — — Chooses the 5.Network 2.Ethernet Auto* Ethernet link mode. (MFC-7360N 100B-FD 100B-HD MFC-7460DN) 10B-FD (Continued) 10B-HD — — Shows the Ethernet 3.Status Active 100B-FD link status. Active 100B-HD Active 10B-FD Active 10B-HD...
  • Page 151 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — Chooses the 2.Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD 10B-FD 10B-HD See Network User’s Guide.
  • Page 152 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions — You can see the Active 100B-FD 6.Network 1.Wired LAN 3.Wired current wired status. Status (MFC-7860DW) (Continued) Active 100B-HD (Continued) Active 10B-FD Active 10B-HD Inactive Wired OFF —...
  • Page 153 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — You can configure 2.Setup your print server. Wizard — —...
  • Page 154 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions You can see the Active(11b) 6.Network 2.WLAN 5.WLAN 1.Status current wireless Status (MFC-7860DW) (Continued) Active(11g) network status. (Continued) Wired LAN Active WLAN OFF AOSS Active Connection Fail You can see the 2.Signal Strong...
  • Page 155 Level 1 Level 2 Level 3 Options Descriptions Page — — You can check the 6.Machine 1.Serial No. serial number of your Info. machine. (MFC-7360N MFC-7460DN) — You can check the 7.Machine 2.Page Counter Total number of total Info. Fax/List pages the machine (MFC-7860DW) has printed during its...
  • Page 156 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — You can shorten the Detection 0.Initial 5.Dial Tone dial tone detect Setup No Detection* pause. (Continued) — Select the phone line 6.Phone Line Set Normal* type. ISDN Restores all network 7.Reset 1.Network...
  • Page 157: Entering Text

    Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
  • Page 158 Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
  • Page 159: D Specifications

    Specifications General Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 32 MB LCD (liquid crystal 16 characters × 2 lines...
  • Page 160 Specifications Noise level Sound power Operating (Copying): (MFC-7360N) L d = 6.74 B (A) (MFC-7460DN/MFC-7860DW) d= 6.4 B (A) Standby: (MFC-7360N) L d = 4.3 B (A) (MFC-7460DN/MFC-7860DW) d = 4.22 B (A) Sound pressure Operating (Printing): m = 53 dB (A) Standby: m = 30 dB (A) Measured in accordance with ISO 9296.
  • Page 161: Document Size

    Document Size Document Size ADF Width: 147.3 to 215.9 mm (Single-sided) ADF Length: 147.3 to 355.6 mm Scanner Glass Max. 215.9 mm Width: Scanner Glass Max. 297 mm Length:...
  • Page 162: Print Media

    Specifications Print media Paper Input Paper Tray  Paper Type: Plain paper, Thin paper or Recycled paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive Paper Weight:  60 to 105 g/m  Maximum Paper Tray Up to 250 sheets of 80 g/m Capacity:...
  • Page 163: Fax

    Compatibility (MFC-7360N and MFC-7460DN) Group 3 (MFC-7860DW) Super Group 3 Modem Speed Automatic Fallback: (MFC-7360N and MFC-7460DN) 14,400 bps (MFC-7860DW) 33,600 bps 2-sided (Duplex) Print Receiving (MFC-7460DN and MFC-7860DW) Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale 8 bit/256 levels Resolution Horizontal:...
  • Page 164: Copy

    Specifications Copy Color/Monochrome Monochrome Copy Width Max. 204 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 600 × 600 dpi Resolution First Copy Out Time Less than 11 seconds (from the READY mode and standard tray)
  • Page 165: Scanner

    Scanning Width Max. 204 mm Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows...
  • Page 166: Printer

    Specifications Printer Automatic 2-sided (Duplex) Print (MFC-7460DN / MFC-7860DW) Emulations ® PCL6, BR-Script3 (PostScript 3™ compatible) (MFC-7860DW) Resolution 600 dpi × 600 dpi, HQ1200 (2400 × 600 dpi) quality Print Speed Up to 5 pages/minute (A4 size) (Duplex) (MFC-7460DN / MFC-7860DW) Print Speed (MFC-7360N)
  • Page 167: Interfaces

    Interfaces We recommend use a USB cable (Type A/B) that is no more than 2 metres long. Use an Ethernet UTP cable category 5 or greater. Ethernet Wireless LAN IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) (MFC-7860DW) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
  • Page 168: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum to install Version Speed Software Interface Functions Drivers Applications ® ® ® 64 MB 256 MB 150 MB 500 MB Printing,...
  • Page 169 10.6.x Processor ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third-party USB ports are not supported. PC-Fax supports black and white only. ® ®...
  • Page 170: Consumable Items

    Specifications Consumable items Toner Cartridge (For MFC-7360N) Starter Toner Approx. 700 pages (A4) Cartridge: Standard Toner Cartridge: TN-2210 Approx. 1,200 pages (A4) High-Yield Toner Cartridge: TN-2220 Approx. 2,600 pages (A4) Drum Unit DR-2200 Approx. 12,000 pages (A4) Approx. cartridge yield is declared in accordance with ISO/IEC 19752. Drum yield is approximate, and may vary by type of use.
  • Page 171: Network (Lan)

    APOP, POP before SMTP, SMTP-AUTH Wireless Network WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES) Security (MFC-7860DW) Wireless Network AOSS™ Setup Support Utility (MFC-7860DW) See Computer requirements on page 141. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
  • Page 172: Index

    Control panel overview ......6 Fax, stand-alone Copy ............47 receiving ..........30 keys ............8 from extension telephone .... 34 Cordless telephone (non-Brother) ....35 ring delay, setting ......29 telephone line interference ....99 sending ..........25 telephone line interference ....99 Dialling Fax/Tel mode a pause ..........40...
  • Page 173 Greyscale ........136 One touch changing ..........44 setting up ..........40 using ............. 37 HELP OPC drum ..........103 LCD messages ........112 Out of Memory message ......75 Menu Table .........113 Hook key ........... 34 Paper ..........17 how to load ........... 10 Labels ........
  • Page 174 Quality TAD (telephone answering device), printing ..........96 external ............ 28 Quick dial ..........40 connecting ..........32 group dial recording OGM ........33 changing ..........44 Tel/R key ........... 8 one touch dial Telephone line changing ..........44 connections .......... 32 custom scan profile ......40 difficulties ..........
  • Page 175 These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
  • Page 176 ADVANCED USER’S GUIDE MFC-7360N MFC-7460DN MFC-7860DW Not all models are available in all countries. Version 0 UK/IRE/SAF...
  • Page 177 In the Box Software User’s Guide Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax and using the Brother ControlCenter utility. Network Glossary This Guide provides basic information about advanced network features of Brother machines along with explanations about general networking and common terms.
  • Page 178: General Setup

    Table of Contents General Setup Memory Storage ....................1 Automatic daylight savings time ................1 Ecology features ....................2 Toner Save ...................... 2 Sleep Mode ..................... 2 Deep Sleep mode.................... 2 Toner Settings ....................... 3 Toner Setting (Continue Mode) ............... 3 Receiving faxes in Continue Mode ..............
  • Page 179 Receiving a fax Remote Fax Options....................20 Fax Forwarding....................20 Fax Storage ....................20 PC-Fax Receive ....................20 Changing Remote Fax Options ..............22 Remote retrieval ....................23 Remote fax commands..................25 Additional receiving operations................26 Printing a reduced incoming fax ..............26 Duplex (2-sided) printing for Fax mode (MFC-7460DN and MFC-7860DW) ............26 Setting the Fax Receive Stamp ..............26 Receiving faxes into memory (MFC-7360N and MFC-7460DN) ....27...
  • Page 180 Making copies Copy settings ....................... 41 Stop copying....................41 Enlarging or reducing the image copied ............41 Using the Options key ................... 43 Improving copy quality................... 44 Sorting copies using the ADF ................ 44 Adjusting Contrast and Brightness ..............44 Making N in 1 copies (page layout) ...............
  • Page 182: General Setup

    General Setup Memory Storage Automatic daylight savings time Your menu settings are stored permanently, and in the event of a power failure will not be You can set the machine to change lost. Temporary settings (for example, automatically for Daylight Savings Time. It Contrast, Overseas Mode) will be lost.
  • Page 183: Ecology Features

    Chapter 1 Ecology features Deep Sleep mode If the machine is in Sleep mode and does not Toner Save receive any jobs for a certain length of time, the machine will automatically enter Deep You can save toner using this feature. When Sleep mode, and the LCD will show Deep you set Toner Save to On, prints appear Sleep.
  • Page 184: Toner Settings

    General Setup Toner Settings Receiving faxes in Continue Mode Toner Setting (Continue Mode) The machine can store received faxes in the memory if you choose Continue mode when You can set the machine to continue printing the LCD shows Replace Toner. When after the LCD shows Replace Toner.
  • Page 185: Lcd Contrast

    Chapter 1 LCD Contrast Mode Timer You can change the contrast to make the The machine has three mode keys on the LCD look lighter or darker. control panel: FAX, SCAN, and COPY. You can set how much time the machine Press Menu, 1, 5.
  • Page 186: Security Features

    If the LCD shows Verify:, re-enter the  Copying new password. Press OK.  PC printing  Scanning Press Stop/Exit. Note • To print the faxes in memory, turn off TX Lock. • If you forget the TX Lock password, please call your Brother dealer.
  • Page 187 For information about Press a or b to choose Set Password. how to reset the password call your Brother Press OK. dealer for service. Enter the registered four-digit password.
  • Page 188 Security features Setting up the public user mode Use the numeric keys to enter the user name. (See Entering text in Appendix C Public user mode restricts the functions that of the Basic User's Guide.) are available for Public users. Public users do Press OK.
  • Page 189: Switching Users

    Chapter 2 Turning Secure Function Lock off • If the function you want to use is restricted for all users, Not Available will appear Press Menu, 1, 6, 1. on the LCD and then the machine will go back to the Ready mode. You cannot Press a or b to choose Lock OniOff.
  • Page 190: Setting Lock

    Re-enter your password when the LCD stored in the machine. Please call your shows Verify:. administrator or your Brother dealer. Press OK. While Setting Lock is On, you cannot change the following settings without a password: Press Stop/Exit.
  • Page 191: Restricting Dialling

    Chapter 2 Restricting dialling Changing your Setting Lock password Press Menu, 1, 6, 2. This feature is to prevent users from sending a fax or call to a wrong number by mistake. Press a or b to choose Set Password. You can set the machine to restrict dialling by Press OK.
  • Page 192 Security features Speed Dial restriction Press Menu, 2, 6, 3. Press a or b to choose Off, Enter # twice or On. Press OK. Press Stop/Exit. Note • The Enter # twice setting will not work if you lift an external handset before entering the number.
  • Page 193: Sending A Fax

    Sending a fax Additional sending Contrast options For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast Sending faxes using multiple for your document. settings If your document is very light or dark, changing the contrast may improve the Before you send a fax, you can change any quality of the fax.
  • Page 194: Changing Fax Resolution

    Sending a fax Additional sending Changing Fax Resolution operations The quality of a fax can be improved by changing the Fax Resolution. Resolution can be changed for the next fax or for all faxes. Sending a fax manually To change the Fax Resolution setting Manual transmission for the next fax Manual transmission lets you hear the...
  • Page 195: Broadcasting

    Chapter 3 Broadcasting Repeat step c until you have entered all the fax numbers you want to broadcast to. Broadcasting lets you send the same fax message to more than one fax number. You Press Start. can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialled After the broadcast is finished the machine numbers in the same broadcast.
  • Page 196: Real Time Transmission

    Sending a fax Real Time Transmission Not sending in real time for the next fax only When you are sending a fax, the machine will scan the documents into the memory before Make sure you are in Fax mode sending it. Then, as soon as the telephone line is free, the machine will start dialling and Press Menu, 2, 2, 5.
  • Page 197: Delayed Batch Transmission

    Chapter 3 Delayed batch transmission Electronic cover page Before sending the delayed faxes, your This feature will not work unless you have machine will help you economize by sorting already programmed your Station ID. (See all the faxes in the memory by destination and the Quick Setup Guide.) scheduled time.
  • Page 198 Sending a fax Use the chart on Entering text in Appendix C Using a printed cover page of the Basic User's Guide for help entering If you want to use a printed cover page that characters. you can write on, you can print the sample page and attach it to your fax.
  • Page 199: Polling Overview

    Secure polling lets you restrict who can get Make sure you are in Fax mode the documents you set up to be polled. Secure polling only works with Brother fax Load your document. machines. If another person wants to retrieve a fax from your machine they will have to Press Menu, 2, 2, 6.
  • Page 200 Sending a fax If you use the scanner glass, the LCD will prompt you to choose one of the options below: Next Page? 1.Yes 2.No(Send)  Press 1 to send another page. Go to step i.  Press 2 or Start to send the document.
  • Page 201: Receiving A Fax

    PC Guide. For information about Fax Forward automatically. You can then use your PC to to E-mail, see the Brother Solutions view and store these faxes. Center at http://solutions.brother.com/.) Even if you have turned off your PC (at night or the weekend, for example), your machine Press a or b to choose On or Off.
  • Page 202 Receiving a fax When you start your PC and the PC-Fax Note Receiving software runs, your machine • Before you can set up PC-Fax Receive transfers your faxes to your PC automatically. you must install the MFL-Pro Suite To transfer the received faxes to your PC you software on your PC.
  • Page 203: Changing Remote Fax Options

    Chapter 4 Changing Remote Fax IMPORTANT Options If you choose Backup Print On, the machine will also print the fax at your If received faxes are left in your machine’s machine so you will have a copy. This is a memory when you change to another safety feature in case if there is a power Remote Fax Option, the LCD will ask you the...
  • Page 204: Remote Retrieval

    Receiving a fax Remote retrieval The machine signals if it has received messages: The remote retrieval feature lets you retrieve  No beeps your stored fax messages when you are not No messages received. at the machine. You can call your machine from any touch tone phone or fax machine, 1 long beep ...
  • Page 205: Changing The Fax Forwarding Number

    Chapter 4 Wait for a long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent, followed by ## (up to 20 digits). Hang up after you hear your machine beep.
  • Page 206: Remote Fax Commands

    Receiving a fax Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
  • Page 207: Additional Receiving Operations

    Chapter 4 Additional receiving Note operations When Duplex is turned on incoming faxes will automatically be reduced to fit the size of paper in the paper tray. Printing a reduced incoming Setting the Fax Receive Stamp If you choose On, the machine automatically reduces each page of an incoming fax to fit on You can set the machine to print the received one page of A4, Letter, Legal or Folio size...
  • Page 208: Receiving Faxes Into Memory (Mfc-7360N And Mfc-7460Dn)

    Receiving a fax Receiving faxes into memory Setting the Print Density (MFC-7360N and You can adjust the Print Density setting to MFC-7460DN) make your printed pages darker or lighter. As soon as the paper tray becomes empty Make sure you are in Fax mode during fax reception, the screen will display No Paper.
  • Page 209: Out Of Paper Reception

    Secure polling lets you restrict who can get the documents you set up to be polled. Secure polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
  • Page 210: Delayed Polling

    Receiving a fax Enter the fax number you are polling. Choose one of the options below.  If you choose Standard go to step Press Start.  If you choose Secure, enter a Delayed polling four-digit number, press OK, go to Delayed polling lets you set the machine to step e.
  • Page 211: Dialling And Storing Numbers

    Dialling and storing numbers Telephone line Setting the Caller ID to On services If you have Caller ID on your line, then this function should be set to On to display the caller’s phone number on the LCD as the Caller ID telephone rings.
  • Page 212: Setting The Telephone Line Type

    Dialling and storing numbers If no ID is stored, the beeper will sound Note and No Caller ID will appear on the • You can use the numbers 0 to 9, l, # and !. LCD, go to step d. (Press Tel/R to display “!”.) Press Start.
  • Page 213: Bt Call Sign (U.k. Only)

    Chapter 5 Additional dialling BT Call Sign (U.K. only) operations The BT Call Sign subscriber service is a way to have a separate number for your machine, it allows you to have at least two separate Combining quick dial telephone numbers on one phone line. Each numbers phone number has its own distinctive ringing pattern.
  • Page 214: Additional Ways To Store Numbers

    Dialling and storing numbers Additional ways to For Speed Dial numbers, press  store numbers (Address Book) and then enter the three-digit Speed Dial location. The LCD will display your chosen One Setting up Groups for Touch numbers with a l and Speed Dial Broadcasting numbers with a # (for example l006, #009).
  • Page 215: Options For Setting Up Groups

    Chapter 5 If you downloaded IFAX and E-mail options (MFC-7460DN and MFC-7860DW) Options for Setting Up Groups The following chart shows the additional selections for setting up Group numbers after you download the IFAX and E-mail options for MFC-7460DN and MFC-7860DW. Step 1 Step 2 Step 3...
  • Page 216 Dialling and storing numbers Press a or b to select one of the To choose the fax/scan resolution for following: the Group number, go to the appropriate next step, as shown in the following Fax/IFAX table. Email Color PDF Email Color JPG Email Color XPS Option selected in Go to step...
  • Page 217: Changing Group Numbers

    Chapter 5 Changing Group numbers Press a or b to select 200dpi or 200x100dpi. Press OK. If you try to change a Group number, the LCD will show the name or number already stored  If you chose Email B&W PDF, go to there.
  • Page 218 Dialling and storing numbers To add Speed Dial numbers, Choose the One Touch key or Speed  press d or c to position the cursor Dial number to where the Group number just after the last number. Then press has been stored. Do one of the following: (Address Book) and then enter ...
  • Page 219: Deleting Group Numbers

    Chapter 5 Deleting Group numbers Add or delete One Touch or Speed Dial numbers by following the instructions below: If you try to delete a Group number, the LCD will show the stored Group name or number.  To add One Touch numbers, press d or c to position the cursor Press Menu, 2, 3, 3.
  • Page 220: Printing Reports

    Printing reports Fax reports If you choose 6, 12, 24 hours, 2 or 7 days, the machine will print the report at the selected time and then erase all jobs from its memory. Some fax reports (transmission verification If the machine’s memory becomes full with and fax journal) can be printed automatically 200 jobs before the time you chose has and manually.
  • Page 221: Reports

    Print a list of your current settings. 6 Network Config Lists your network settings. 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer. 8 WLAN Report (MFC-7860DW) Prints the result of wireless LAN connectivity diagnosis.
  • Page 222: Making Copies

    Making copies Copy settings Enlarging or reducing the image copied When you want to quickly change the copy settings temporarily for the next copy, use the You can choose the following enlargement or temporary COPY keys. You can use different reduction ratios: combinations.
  • Page 223 Chapter 7 To enlarge or reduce the next copy follow the instructions below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Enlarge/Reduce. Do one of the following: ...
  • Page 224: Using The Options Key

    Making copies Using the Options key Make sure you are in Copy mode. Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a, b, d or c, then press OK Quality Auto*...
  • Page 225: Improving Copy Quality

    Chapter 7 Improving copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so ...
  • Page 226: Making N In 1 Copies

    Making copies Making N in 1 copies To change the default setting follow the steps below: (page layout) Press Menu, 3, 3. You can reduce the amount of paper used when copying by using the N in 1 copy Press d or c to increase or decrease the feature.
  • Page 227 Chapter 7 After the machine scans the page, press If you are copying from the scanner 1 to scan the next page. glass: Insert your document face down in the Next Page? 1.Yes 2.No direction shown below: Put the next page on the scanner glass. ...
  • Page 228: In 1 Id Copy

    Making copies 2 in 1 ID Copy Press Start. The machine scans the other side of the card and prints the page. You can copy both sides of your identification card onto one page, keeping the original card Note size. When 2 in 1 ID Copy is chosen, the Note machine sets the quality to Photo and the...
  • Page 229: Duplex Copying (1-Sided To 2-Sided) (Mfc-7460Dn And Mfc-7860Dw)

    Chapter 7 Duplex Copying Advanced Duplex Copy (short edge flip) (1-sided to 2-sided) (MFC-7460DN and  1 sided i 2 sided S MFC-7860DW) Portrait If you want to use the duplex copy feature, load your document in the ADF. Duplex Copy (long edge flip) ...
  • Page 230: Routine Maintenance

    Routine maintenance Cleaning the machine Checking the machine Clean the outside and inside of the machine Checking the Page Counters regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, You can see the machine’s Page Counters make sure that you clean the inside of the for copies, printed pages, reports and lists, machine.
  • Page 231: Packing And Shipping The Machine

    • If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, the toner cartridges, and printed materials to use with your ‘Exchange’...
  • Page 232 Routine maintenance Pack the AC cord and printed materials in the original carton as shown below: FRONT Close the carton and tape it shut.
  • Page 233: B Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) BT Call Sign The document can be placed in the ADF...
  • Page 234 User’s Guides F/T Ring Time with you. The length of time that the Brother Journal Period machine fast/double-rings (when the Receive Mode setting is Fax/Tel) to notify The pre-programmed time period you to pick up a voice call that it answered.
  • Page 235 OCR (optical character recognition) Remote Activation code ScanSoft™ PaperPort™ 12SE with OCR Press this code (l 5 1) when you answer or Presto! PageManager software a fax call on an extension or external application converts an image of text to telephone.
  • Page 236 Glossary Tone A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. User Settings List A printed report that shows the current settings of the machine.
  • Page 237: C Index

    Index Broadcasting ..........14 Fax codes cancelling ..........14 changing ..........23 setting up Groups for ......33 remote access code ......23 Fax forwarding changing remotely ......24 programming a number ......20 Cancelling Fax storage ..........20 broadcast in process ......14 printing from memory ......
  • Page 238 LCD (liquid crystal display) Reducing contrast ...........4 copies ........... 41 Help List ..........40 incoming faxes ........26 Remote retrieval ........23 access code ......... 23 commands ..........25 Machine information getting your faxes ......... 23 checking remaining life of parts ....49 Reports ..........
  • Page 239 These machines are approved for use in the country of purchase only, Local Brother companies or their dealers will only support machines purchased in their own countries.

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