ATEN CS-1754 User Manual

ATEN CS-1754 User Manual

Ps/2-usb kvm switch
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PS/2 – USB KVM Switch
CS-1754
CS-1758
User Manual
www.aten.com

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Summary of Contents for ATEN CS-1754

  • Page 1 PS/2 – USB KVM Switch CS-1754 CS-1758 User Manual www.aten.com...
  • Page 2: Rohs

    CS-1754 / CS-1758 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Information

    The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE. CS-1754 / CS-1758 User Manual...
  • Page 4: Package Contents

    * Features may have been added to the CS-1754 / CS-1758 since this manual was printed. Please visit our website to download the most up-to-date version of the manual.
  • Page 5: Table Of Contents

    CS-1754 / CS-1758 Rear View ........6...
  • Page 6 North America ......... . . 52 CS-1754 / CS-1758 Connection Tables ......53 CS-1758 .
  • Page 7: About This Manual

    Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings. Chapter 7, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CS-1754 / CS-1758's firmware with the latest available versions. An Appendix, provides specifications and other technical information...
  • Page 8: Conventions

    CS-1754 / CS-1758 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 9: Introduction

    Overview The CS-1754 and CS-1758 USB KVM (Keyboard, Video, Mouse) Switches are control units that allow access and control of up to 4 (CS-1754) or 8 (CS- 1758) computers from a single USB keyboard, USB mouse, and monitor console. They can be cascaded to three levels – allowing up to 21 CS-1754s to control up to 64 computers, and up to 73 CS-1758s to control up to 512 computers - all from the original single console.
  • Page 10: Features

    CS-1754 / CS-1758 User Manual Features Dual function KVM-USB switch One console controls 4 (CS-1754) or 8 (CS-1758) computers Cascadable to three levels for control of up to 512 computers from a single console Dual interface support - PS/2 or USB keyboard and mouse data transfer...
  • Page 11: Hardware Requirements

    Hardware Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. A USB mouse A USB keyboard Computers The following equipment must be installed on each computer: A VGA, SVGA or Multisync card.
  • Page 12: Cs-1754 / Cs-1758 Front View

    CS-1754 / CS-1758 User Manual CS-1754 / CS-1758 Front View 1 & 2 1 & 2...
  • Page 13 Pressing buttons 1 and 2 simultaneously for 2 seconds performs a keyboard and mouse reset. For the CS-1754, pressing buttons 3 and 4 simultaneously for 2 seconds starts Auto Scan Mode; for the CS-1758, pressing buttons 7 and 8 simultaneously for 2 seconds starts Auto Scan Mode.
  • Page 14: Cs-1754 / Cs-1758 Rear View

    CS-1754 / CS-1758 User Manual CS-1754 / CS-1758 Rear View F/W UPGRADE NORMAL RECOVER F/W UPGRADE NORMAL RECOVER...
  • Page 15 Component Firmware The Firmware Upgrade Cable that transfers the firmware Upgrade Port upgrade data from the administrator's computer to the switch (see page 43), plugs into this RJ-11 connector. Firmware During normal operation and while performing a fimware Upgrade Reset upgrade, this switch should be in the NORMAL position.
  • Page 16 CS-1754 / CS-1758 User Manual This Page Intentionally Left Blank...
  • Page 17: Installation

    1. Important safety information regarding the placement of this device is provided on page 49. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 18: Rack Mounting

    CS-1754 / CS-1758 User Manual Rack Mounting The CS-1754 / CS-1758 can be mounted in a 1U system rack. To rack mount the unit, do the following: 1. Remove the stacking brackets by unscrewing them from the unit, as shown in the diagram, below: 2.
  • Page 19: Single Stage Installation

    5. Repeat steps 2 - 4 for any other computers you are connecting up. This completes the single stage installation, and you can turn on the power to the computers. Note: The CS-1754 / CS-1758 initially links to the first computer you turn on. 2. Installation...
  • Page 20: Single Stage Installation Diagram

    CS-1754 / CS-1758 User Manual Single Stage Installation Diagram F/W UPGRADE NORMAL RECOVER...
  • Page 21: Usb Cable Connection

    2. Installation USB Cable Connection PS/2 Cable Connection...
  • Page 22: Two Stage Installation

    1754/CS-1758 units can be cascaded from the KVM ports of the First Stage unit. The cascaded Master Views that connect back to the First Stage unit are considered Second Stage units. As many as 16 (CS-1754) or 64 (CS-1758) computers can be controlled in a complete two stage installation. A table showing the relation between the number of computers and the number of units needed to control them is provided on page 53.
  • Page 23: Two Stage Installation Diagram

    6. For each Second Stage unit, plug the power adapter cable into its Power Jack, then plug the power adapter into an AC source. 7. Plug the First Stage unit's power adapter cable into its Power Jack, then plug the power adapter into an AC source. 8.
  • Page 24: Three Stage Installation

    The procedures for setting up a three stage installation are essentially the same as for a two stage installation. With a three stage setup, as many as 64 (CS-1754) or 512 (CS-1758) computers can be controlled in a complete installation. A table showing the relation between the number of computers and the number of switches needed to control them is provided on page 53.
  • Page 25: Three Stage Installation Diagram

    2. Installation Three Stage Installation Diagram F/W UPGRADE NORMAL RECOVER NORMAL RECOVER...
  • Page 26 CS-1754 / CS-1758 User Manual This Page Intentionally Left Blank...
  • Page 27: Basic Operation

    Hot Plugging The CS-1754 / CS-1758 supports hot plugging – components can be removed and added back into the installation by unplugging and replugging their cables without having to shut the switch down. In order for hot plugging to work...
  • Page 28: Powering Off And Restarting

    CS-1754 / CS-1758 User Manual Powering Off and Restarting If it becomes necessary to Power Off one of the switches, before starting it back up you must do the following: 1. Shut down all the computers that are attached to it. If there are stations cascaded down from it, all the cascaded stations and the computers attached to them must be shut down, as well.
  • Page 29: Port Id Numbering

    Port ID Numbering Each KVM Port on a CS-1754 / CS-1758 installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID of the KVM port that the computer is connected to - either with the OSD (see OSD Navigation, page 24), or with the Hotkey port selection method (see Hotkey Port Access, page 36).
  • Page 30: Port Selection

    CS-1754 / CS-1758 User Manual Port Selection The CS-1754 / CS-1758 provides three methods to obtain instant access to any computer in your installation: Manual, OSD (On Screen Display), and Hotkey. Manual Simply press the appropriate Port Selection Switch on the CS-1754 / CS-1758's front panel.
  • Page 31: Osd Operation

    OSD Overview The On Screen Display (OSD) is used to handle all computer control and switching procedures. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap the [Scroll Lock] key twice. Note: You can optionally change the Hotkey to the Ctrl key (see OSD HOTKEY, page 27), in which case you would tap [Ctrl] twice.
  • Page 32: Osd Navigation

    CS-1754 / CS-1758 User Manual Please note the following: The diagram depicts the administrator's Main Screen. The user Main Screen does not show the F4 ADM function. OSD always starts in List view, with the highlight bar at the same position it was in the last time it was closed.
  • Page 33: Osd Main Screen Headings

    OSD Main Screen Headings This column lists the Port ID numbers (see Port ID Numbering, page 21) for all the KVM ports on the installation. The simplest method to access a particular computer is move the Highlight Bar to it, then press [Enter]. If a port has selected for Quick View scanning (see SET QUICK VIEW PORTS, page 31), an arrowhead displays in this column to indicate so.
  • Page 34 CS-1754 / CS-1758 User Manual F1 GOTO GOTO allows you to switch directly to a port either by keying in the port's Name, or its Port ID. To use the Name method, key in 1; key in the port's Name; then press [Enter].
  • Page 35 F3 SET This function allows the administrator and each user to set up their own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login. To change a setting: 1.
  • Page 36 CS-1754 / CS-1758 User Manual (Continued from previous page.) Setting PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).
  • Page 37 F4 ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 38 CS-1754 / CS-1758 User Manual (Continued from previous page.) Setting EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the administrator to create, modify, or delete port names.
  • Page 39 Note: A blank setting means that no access rights are granted. The Port will not show up on the user's LIST on the Main Screen. FIRMWARE In order to upgrade the CS-1754 / CS-1758’s firmware (See UPGRADE chapter 5), you must first enable Firmware Upgrade Mode with this setting.
  • Page 40 CS-1754 / CS-1758 User Manual F7 SCAN The SCAN function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see page 28).
  • Page 41 F8 LOUT LOUT (Log out) logs you out of OSD control of the computers, and blanks the Console screen. After using this function you must log in all over again to regain access to the OSD. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD, where all you have to do to reenter the OSD is tap the OSD Hotkey.
  • Page 42 CS-1754 / CS-1758 User Manual This Page Intentionally Left Blank...
  • Page 43: Hotkey Operation

    The CS-1754 / CS-1758 's hotkey function makes it convenient to control your KVM installation from the keyboard. Note: The hotkey function must be enabled to use hotkey operations. See HOTKEY COMMAND MODE, page 28, for details. Invoking Hotkey Mode (HKM) All hotkey operations begin by invoking HKM.
  • Page 44: Hotkey Port Access

    CS-1754 / CS-1758 User Manual Hotkey Port Access Hotkey Port Access allows you to select which computer has the KVM focus. The CS-1754 / CS-1758 provides the following Hotkey Port Access features: Selecting the Active Port Auto Scan Mode Selecting the Active Port:...
  • Page 45: Hotkey Configuration

    While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P, or with a Left Click of the mouse. During the time that Auto Scanning is paused, the Command Line displays: Auto Scan: Paused.
  • Page 46: Platform Setup

    CS-1754 / CS-1758 User Manual Platform Setup The CS-1754 / CS-1758's default port settings are for a PC Compatible operating platform. You can modify the platform setting for each port by bringing the KVM focus to the port you want to change and using the hotkey combinations shown in the table below.
  • Page 47: Hotkey Summary Table

    Hotkey Summary Table [Num Lock] + [-] [Port ID] [Enter] [F1] [F2] [F3] [F5] [R] [Enter] Note: The brackets indicate the keys you should press. Simply press the indicated keys – do not type the brackets. Switches the KVM focus to the computer that corresponds to that Port ID Invokes Auto Scan Mode.
  • Page 48 CS-1754 / CS-1758 User Manual This Page Intentionally Left Blank...
  • Page 49: Keyboard Emulation

    Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard [Shift] [Ctrl] [Win] [F12] [Alt] [Prt Sc] [Scroll Lock] [Desktop Menu] [Enter] [Backspace] [Ins] [Ctrl] [Win] Note: When using key combinations, press and release the first key (Ctrl),...
  • Page 50: Sun Keyboard

    CS-1754 / CS-1758 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
  • Page 51: The Firmware Upgrade Utility

    The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them.
  • Page 52: Starting The Upgrade

    CS-1754 / CS-1758 User Manual (Continued from previous page.) 4. Shut down all of the computers on your KVM installation. 5. From your KVM switch console, bring up the OSD (see page 23) and select the F4 ADM function. 6. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to invoke Firmware Upgrade Mode (see page 31.) For your reference, the...
  • Page 53 3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The devices capable of being upgraded are listed in the Device List panel: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4.
  • Page 54 CS-1754 / CS-1758 User Manual 5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's...
  • Page 55: Upgrade Succeeded

    7. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry.
  • Page 56: Firmware Upgrade Recovery

    CS-1754 / CS-1758 User Manual Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade Mode (see Preparation, page 43), but decide not to proceed with the upgrade. When the Mainboard firmware upgrade fails.
  • Page 57: Appendix

    Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 58 CS-1754 / CS-1758 User Manual To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables.
  • Page 59: Rack Mounting

    Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 60: Technical Support

    CS-1754 / CS-1758 User Manual Technical Support International Email Support Online Support Technical Support Troubleshooting Documentation Software Updates Telephone Support North America Email Support Online Support Technical Support Troubleshooting Documentation Software Updates Telephone Support When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase.
  • Page 61: Cs-1754 / Cs-1758 Connection Tables

    CS-1754 / CS-1758 Connection Tables The following tables indicate the relationship between the number of Master View units and the number of computers that they control: CS-1758 Computers 1 - 8 8 -15 15 - 22 22 - 29 29 - 36...
  • Page 62: Cs-1754

    CS-1754 / CS-1758 User Manual CS-1754 Computers 1 – 4 4 – 7 7 – 10 10 – 13 13 – 16 16 – 19 OSD Factory Default Settings The factory default settings are as follows: Setting OSD Hotkey Port ID Display Position...
  • Page 63: Administrator Login Failure

    Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the switch and remove its housing. 2.
  • Page 64: Specifications

    CS-1754 / CS-1758 User Manual Specifications Function Computer Direct Connections Port Selection Connectors Console Ports Keyboard KVM Ports F/W Upgrade Power Switches Port Reset F/W Upgrade LEDs On Line Selected Power Video Scan Interval Power Adapter Environment Operating Temp. Storage Temp.
  • Page 65: Troubleshooting

    Troubleshooting Symptom Erratic Behavior Unit not receiving enough power Keyboard and/or Keyboard and/or Mouse not Mouse need to be responding. reset. No connection to the computer. KVM switch needs to be reset. The OSD doesn’t Bootup focus display on my Sun problem.
  • Page 66: Limited Warranty

    CS-1754 / CS-1758 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION.
  • Page 67 Scan Duration, 28 Beeper Activate, 30 Clear the Name List, 30 Computer Connection Tables, 53 Corrupt Password, 55 CS-1754 / CS-1758 Front View, 4 Rear View, 6 Edit Port Names, 30 Exit Auto Scan Mode, 32 F1 GOTO, 26 F3 SET, 27...
  • Page 68 CS-1754 / CS-1758 User Manual Online Registration, iii Factory Default Settings, 54 Functions, 25 Hotkey, 27 Logout, 33 Main Screen Headings, 25 Overview, 23 Password, 29 Pause, 32 Port ID Display Duration, 27 Display Mode, 28 Display Position, 27 Numbering, 21...

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