Wacom cintiq companion User Manual page 71

The eraser selects everything
or will not stop erasing.
You notice a delay at the
beginning of pen or inking
strokes.
You have to press hard with
the pen when clicking,
drawing, or writing.
The pen tip does not function.
The pen tip and screen cursor
do not properly line up.
Changing the function settings
for an input tool has no effect.
The pen side switch does not
work.
The screen cursor moves but
it does not jump to the pen tip
location when placed on the
screen, and it does not follow
the pen tip when moving the
pen across the display.
Contents
• Open the Wacom Tablet control panel and go to the E
move the E
• Select C
USTOMIZE
If this does not help, see
Open the Wacom Tablet control panel, go to the P
the T D
IP OUBLE
slider to the O
Open the Wacom Tablet control panel and go to the P
Move the T
IP
decrease the S
• Be sure you are using only the pen that came with your product, or
a Wacom accessory pen specified for use with the Cintiq. Other
pens may not function properly on the Cintiq.
• Check the Wacom Tablet control panel P
C function is assigned to the pen tip.
LICK
• Verify that the USB cable is plugged into an active port on your
computer or on a USB hub.
Open the Wacom Tablet control panel and select the C
In Mobile Mode, use the Calibrate function from the Mobile Center.
Continue with
Make sure you change the settings for the tool and application that you
are using. See
tools.
• Be sure you are using only the pen that came with your product, or
a Wacom accessory pen specified for use with the Cintiq. Other
pens may not function properly on the Cintiq.
• Be sure to press the side switch when the pen tip is within 5 mm
(0.2 inch) of the Cintiq active area. Do this without pressing down
on the pen tip.
• In the Wacom Tablet control panel, verify that the side switch is set
to the proper function you are expecting to occur for the application
and tool you are using.
• Check the S
need to first press the side switch, then touch the pen tip to the pen
screen surface in order to perform a click function.
• Make sure the Wacom driver has loaded properly by opening the
Wacom Tablet control panel. If the driver did not load you will see
an error message. If an error message appears, reboot your
computer. If the problem persists, refer to
Mobile Mode Setup wizard,
software. On a Mac, you must restart your computer after installing
the Wacom driver for proper operation.
• If you have customized the side switch on your pen to toggle
between pen mode and mouse mode, make sure that your Cintiq is
operating in pen mode.
Contents Index
Index
F slider toward F
RASER EEL
... and increase the C
testing controls and input
C D , or move the T
LICK ISTANCE
position in order to turn off double-click assist.
FF
F slider toward S
EEL OFT
and C
ENSITIVITY LICK
calibrating the cintiq.
application-specific settings
S M . If C
IDE WITCH ODE
and reinstall the Wacom driver
RASER
.
IRM
T
LICK HRESHOLD
tools.
tab and decrease
EN
D C
IP OUBLE LICK
tab.
EN
, or select C
USTOMIZE
T settings.
HRESHOLD
tab and verify that a
EN
ALIBRATE
and working with multiple
& T is selected, you will
LICK AP
Step 2: Complete the
71
tab and
setting.
D
ISTANCE
... and
tab.
71