BT HUDSON 1500 User Manual page 47

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Is the handset registered correctly to the base, see page 43.
Check that the mains power is correctly connected.
Check that the handset is within range of the base.
The batteries are low, place the handset on the base/charger to recharge.
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Try cleaning the charging contacts.
Check that the mains power is correctly connected.
You hear the busy tone when you press
Make sure the handset is in range of the base.
Another handset registered to your BT Hudson 1500 base may be on the line, or interacting with
the base.
Answering machine does not record any messages
The memory may be full. Play and delete old messages, see page 32.
Your BT Hudson may be set to Answer only mode, which means callers cannot leave a message.
See page 33 to switch to Answer and Record mode.
Answering machine messages have the wrong date and time
Have you set the date and time? See page 26.
Cannot access your messages from another phone
Have you changed the remote access security PIN code? See page 38. Always keep a note of the
new PIN code in a safe place.
Has Remote access been switched off? To switch Remote access on, see page 36.
No Caller Display number/name displayed
Have you subscribed to a Caller Display service from your network provider, see page 29.
The caller may have withheld their number.
An exact name/number match was not found in your phonebook. Check that you have stored the
full STD dialling code.
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
47

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