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Specification
Read problems
Symptom
No drive recognition
No operation
Cannot read photo CD discs
Cannot read CD-I discs
Read error occurs
Excessive noise when
reading
Cannot eject tray
Can read only the first
session of a multisession
disc
Cannot read the former
session of the CD-R/RW
disc which has been written
at least twice
Possible Causes
IDE cable and the
CD-R/RW drive not
connected properly.
Conflicts with other IDE
devices.
Power is not switched on.
No power
IDE cable isn't connected
properly.
Bad photo CD disc.
Need special application
software
Need special application
software
Defective CD-ROM disc
Music CD inserted.
Disc inserted upside down.
Eccentric disc loaded.
Seal attached on the
surface.
Eject locked by software.
CD set incorrectly into tray.
"Close session" was not
selected at the previous
writing
"Load Contents" or "Import
Session" was NOT clicked
on the software.
-- E-17 --
Solutions
Ensure both connectors of IDE cable is properly
connected to the IDE ports on the main board
and CD-R/RW.
Ensure the Master/Slave device setting of
CD-R/RW is not conflict with the other IDE
device connected to the same IDE port.
Check if the LED of your CD-R/RW drive is lit. If
not, there is no power.
Check if the power cord is connected securely to
the connector.
Ensure the IDE cable and connectors are not
damaged, bent or dented. Check especially the
pins.
Try to play another photo CD disc and see if it
reads fine. If it works, you should replace the
defective disc.
Check if install "Kodak Photo CD Access Plus
Software".
Check if install application software such as
"Cyberlink Powerplayer"
Deep scratches, fingerprints or other
contaminates on the discs surface can disable
the drive from reading data. Always keep it
clean.
Because audio compact discs do not have
computer data, typing computer commands
while an audio CD is in your drive will result in an
error message.
Remove the disc from tray and reinsert it with
the label side up.
Replace it by another one.
Detach the seal very carefully. Don't make any
scratches.
When you are working under Windows 9x/NT
4.0, check if locked on the CD-R/RW properly.
Insert emergency eject stick into the emergency
eject hole and eject the tray. Use a pair of
tweezers or pliers if it won't eject with
emergency eject stick.
Additional session cannot be read because the
previous session was not closed. Rewrite on
other CD-R/RW media.
If recorded without checked "Load Contents" or
"Import Session", it is impossible to read. But
when using utility software such as "Session
Selection" from Adaptec, the former session can
be read.
English
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