Troubleshooting - Westinghouse WIM1000 User Manual

wHAt to do BEfoRE cALLiNg foR SERvicE
pRoBLEM
Refrigerator is not
operating
When there is
refrigerator/freezer
noise
If heavy frosting
occurs in the freezer
If there are odours
inside the refrigerator

troUBleshooting

18
SoLUtioN
• Check that the power cord is plugged into
the power outlet properly and that the outlet
is switched 'ON'.
• Try running another appliance from
the power outlet. If no power is coming
from the outlet you may have blown a
fuse or tripped a circuit of your household
power supply.
• Try adjusting the temperature control to a
slightly "colder" position.
• It is normal for the freezer fan NOT to
operate during the automatic defrost cycle,
or for a short time after the appliance is
switched on.
Modern refrigerators/freezers with
increased storage capacity use high speed
compressors. These can provide a seemingly
high level of sound which is quite normal.
Normal operational sounds include:
• Occasional gurgling, similar to
water boiling.
• Air flow noise (air circulates because of
a small fan).
• A popping noise heard during
automatic defrost.
• A clicking noise heard just before the
compressor starts (this is just the automatic
switching action of the temperature
control, turning the compressor on or off).
Other strange sounds may mean that
you need to check and take action. For
example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top
of or behind or beside the refrigerator.
• The back of the refrigerator cabinet is
touching the wall.
Remember it is quite normal for noise to
seem louder just after the refrigerator
starts operating.
Make sure you fully close the freezer and
fridge doors. If the doors are left open,
a heavy frost will coat the inside of the
freezer. If a frost develops, remove it and
take care to properly close the doors.
• The interior may need cleaning.
• Some foods produce odours.
• Some containers and wrapping can
cause odours.
• Ask yourself if the odour started about
the same time you started storing
something unusual.
pRoBLEM SoLUtioN
When the motor It is normal to frequently hear the sound of
seems to run more the motor. However, to keep operation to
than expected a minimum check the following:
• Are doors kept open too long
or too often?
• Are controls set too cold? See
'Controls' on page 12.
• Have large amounts of warm food just
recently been stored? Summer, festive
seasons and holidays usually mean a lot
more work for your refrigerator.
• If the day is hot or the room is very
warm, the refrigerator will need to run
more than normal.
• The refrigerator will run more that normal
just after you install it or when
it has been turned off for a long time.
If the temperature • Check that the appliance has enough
in the refrigerator is clearance at the sides, back and top.
too warm Refer to the installation instructions on
page 9.
• Refer to 'Controls' on page 12.
• You may have kept the door open
too long or too frequently.
• Food containers or packaging may
be holding a door open.
If the temperature • Refer to 'Controls' on page 12.
in the refrigerator
• Increase the temperature to avoid
is too cold
high energy consumption.
If water drips The defrost water tray, (located at the back
on the floor or underneath of the cabinet) may not be
properly positioned, or the drain tube may
not be properly positioned to direct water
into this tray. You may need to pull the
refrigerator away from the wall to check
the tray and tube.
Ice build up on A freezer will normally build up ice in
freezer shelves several places and will not affect the correct
operation of the freezer. Over time when
this build up becomes inconvenient, it is
necessary to manually defrost product by
switching the product off, removing any food
and cleaning the product as described under
"DEFROSTING" on page 12.
Moisture on inside The rear of the inside liner may, at times,
rear surface of appear frosty and wet. This is normal for
refrigerator refrigerators of this type and demonstrates
that the product is functioning correctly,
please refer to information on page 10.
if YoU StiLL REqUiRE SERvicE
If you have a problem, and the problem persists after you
have made the checks mentioned above, contact your nearest
approved Service Centre or the dealer you bought the refrigerator
from. Be ready to quote the model number, 9-digit PNC and
8-digit serial number, which is stated on the label inside the
refrigerator compartment.