A Program Stops Responding; A Program Crashes Repeatedly; A Program Is Designed For An Earlier Windows Operating System; A Solid Blue Screen Appears - Dell DIMENSION 3000 Owner's Manual

j6758bk02.book Page 23 Friday, January 28, 2005 8:02 AM

A program stops responding

E N D T H E P R O G R A M —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click Applications.
3
Click the program that is no longer responding.
4
Click End Task.

A program crashes repeatedly

NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C

A program is designed for an earlier Windows operating system

R U N T H E P R O G R A M C
The Program Compatibility Wizard configures a program so it runs in an environment similar to non-
Windows XP operating system environments.
1
Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility
Wizard.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.

A solid blue screen appears

T U R N T H E C O M P U T E R O F F
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
— If necessary, uninstall and then reinstall the program.
O M P A T I B I L I T Y W I Z A R D —
— If you are unable to get a response by pressing a key on your keyboard or
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Solving Problems