Error Messages - Dell DIMENSION 3000 Owner's Manual

j6758bk02.book Page 20 Friday, January 28, 2005 8:02 AM
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
V
1
Click the Start button and click Control Panel.
2
Click Printers and Other Hardware.
3
Click Phone and Modem Options.
4
Click the Modems tab.
5
Click the COM port for your modem.
6
Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is
communicating with Windows.
If all commands receive responses, the modem is operating properly.
E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E
Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a
checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact
your Internet service provider.
S CAN THE COMPUTER FOR SPYWARE
receive pop-up advertisements, or you are having problems connecting to the Internet, your computer
might be infected with spyware. Use an antivirus program that includes anti-spyware protection (your
program may require an upgrade) to scan the computer and remove spyware. For more information, go
to support.dell.com and search for the keyword spyware.

Error Messages

CAUTION:
located in the Product Information Guide.
If the message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S
A
use these characters in filenames.
A R E Q U I R E D
essential file. To remove and then reinstall the program:
1
Click the Start button, click Control Panel, and then click Add or Remove Programs.
2
Select the program you want to remove.
3
Click the Change or Remove Program icon.
4
See the program documentation for installation instructions.
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Solving Problems
— If you are experiencing slow computer performance, you frequently
Before you begin any of the procedures in this section, follow the safety instructions
. DL L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an
I N D O W S
W —
I N T E R N E T — Ensure that you have subscribed to an
: \ / : * ? " < > | — Do not