Table of Contents
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Software Installation Problems .................................................................................................... 142
Solving Network Problems ............................................................................................................... 142
Product Cannot Connect to a Wireless Router or Access Point .................................................. 143
Network Software Cannot Find Product on a Network................................................................. 144
Product Does Not Appear in Mac OS X Printer Window .............................................................. 144
Cannot Print Over a Network....................................................................................................... 145
Cannot Scan Over a Network ...................................................................................................... 146
Solving Copying Problems ............................................................................................................... 146
Product Makes Noise, But Nothing Copies.................................................................................. 147
Copies are Cut Off ....................................................................................................................... 147
Product Makes Noise When It Sits for a While............................................................................. 147
Solving Paper Problems................................................................................................................... 148
Paper Feeding Problems............................................................................................................. 148
Paper Jam Problems ................................................................................................................... 148
Paper Ejection Problems ............................................................................................................. 149
Solving Problems Printing from a Computer..................................................................................... 150
Nothing Prints .............................................................................................................................. 150
Product Icon Does Not Appear in Windows Taskbar ................................................................... 151
Error After Cartridge Replacement .............................................................................................. 152
Printing is Slow ............................................................................................................................ 152
Solving Page Layout and Content Problems .................................................................................... 153
Inverted Image............................................................................................................................. 153
Too Many Copies Print ................................................................................................................ 154
Blank Pages Print ........................................................................................................................ 154
Incorrect Margins on Printout....................................................................................................... 154
Border Appears on Borderless Prints .......................................................................................... 155
Incorrect Characters Print............................................................................................................ 155
Incorrect Image Size or Position .................................................................................................. 156
Slanted Printout ........................................................................................................................... 157
Solving Print Quality Problems ......................................................................................................... 157
White or Dark Lines in Printout .................................................................................................... 157
Blurry or Smeared Printout .......................................................................................................... 158
Faint Printout or Printout Has Gaps ............................................................................................. 159
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