Epson XP-241 User Manual
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Epson XP-241 User Manual

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XP-241 User's Guide

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Summary of Contents for Epson XP-241

  • Page 1 XP-241 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power and Sleep Timer Settings - Windows............17 Changing the Power and Sleep Timer Settings - OS X..............18 Epson Connect Solutions for Smartphones, Tablets, and More ............19 Using Epson Email Print ....................... 20 Using the Epson iPrint Mobile App ....................20 Using Epson Remote Print ......................
  • Page 4 Paper or Media Type Settings ......................35 Placing Originals on the Product ......................36 Placing Originals on the Scanner Glass ..................... 36 Copying ..............................39 Copying Documents or Photos......................39 Printing from a Computer ......................... 40 Printing with Windows ........................40 Selecting Basic Print Settings - Windows ..................
  • Page 5 Starting a Scan Using the Product Buttons..................71 Changing Default Scan Button Settings ..................71 Starting a Scan Using the Epson Scan 2 Icon ................72 Starting a Scan from a Scanning Program..................74 Scanning in Epson Scan 2 ......................... 76 Additional Scanning Settings - Main Settings Tab .................
  • Page 6 Purchase Epson Ink Cartridges......................105 Ink Cartridge Part Numbers ......................105 Removing and Installing Ink Cartridges.................... 106 Replacing Ink Cartridges Using a Computer Utility................111 Printing with Black Ink and Expended Color Cartridges ..............112 Printing with Expended Color Cartridges - Windows ..............112 Printing with Expended Color Cartridges - OS X .................
  • Page 7 Product Does Not Appear in OS X Printer Window..............136 Cannot Print Over a Network....................... 137 Cannot Scan Over a Network ...................... 138 Solving Copying Problems ....................... 139 Product Makes Noise, But Nothing Copies.................. 139 Copies are Cut Off ........................140 Product Makes Noise When It Sits for a While................
  • Page 8 Cannot Start Epson Scan 2 ......................155 Solving Scanned Image Quality Problems ..................155 Image Consists of a Few Dots Only..................... 156 Line of Dots Appears in All Scanned Images................156 Straight Lines in an Image Appear Crooked ................157 Image is Distorted or Blurry ......................
  • Page 9 Software Acknowledgment....................174 A Note Concerning Responsible Use of Copyrighted Materials........... 174 Default Delay Times for Power Management for Epson Products ..........174 Copyright Attribution ........................175...

  • Page 11: Xp-241 User's Guide

    XP-241 User's Guide Welcome to the XP-241User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    Product Parts Locations Changing the Default Paper Size in the Control Panel The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Product Parts Locations See these sections to identify the parts on your product. Control Panel Buttons and Lights...

  • Page 13: Product Parts - Top

    B&W copy button color copy button stop button Scan by pressing the B&W copy button and the color copy button simultaneously paper light ink light Parent topic: Product Parts Locations Product Parts - Top Edge guide Sheet feeder Paper support Feeder guard Output tray...
  • Page 14 Control panel Scanner unit Document cover Scanner glass Parent topic: Product Parts Locations...

  • Page 15: Product Parts - Inside

    Product Parts - Inside Scanner unit support Ink cartridge holder in home position Parent topic: Product Parts Locations...

  • Page 16: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations Changing the Default Paper Size in the Control Panel Depending on your region, the default paper size for copies is either A4 (8.3 × 11.7 inches [210 × 297 mm]) or Letter (8.5 × 11 inches [216 × 279 mm]). •...

  • Page 17: The Power Off And Sleep Timers

    Related references Available Epson Papers The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.

  • Page 18: Changing The Power And Sleep Timer Settings - Os X

    6. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting. 7. Click Send. 8. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 9.

  • Page 19: Epson Connect Solutions For Smartphones, Tablets, And More

    Parent topic: The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

  • Page 20: Using Epson Email Print

    Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Using Epson Email Print Using the Epson iPrint Mobile App...

  • Page 21: Using Epson Remote Print

    With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world. 1. Connect your Epson product to your wireless network. See the link below. 2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

  • Page 22: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 23: Wi-Fi Protected Setup (Wps)

    Computer Internet Ethernet cable (used only for wired connection to the wireless router or access point) Parent topic: Wi-Fi Networking Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

  • Page 24: Printing A Network Status Sheet

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 25: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...

  • Page 26: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper for Documents or Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents or Photos You can print documents and photos on a variety of paper types and sizes.
  • Page 27 3. Pull out the output tray. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: Do not fan or curl photo paper.
  • Page 28 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: •...

  • Page 29: Loading Envelopes

    • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size: No.
  • Page 30 3. Pull out the output tray. 4. Slide the edge guide left. 5. Load up to 5 envelopes against the right side. Load them printable side up and flap edge left.

  • Page 31: Paper Loading Capacity

    Plain paper - Letter (8.5 × 11 inches Approximately 50 sheets * [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) ** Epson Bright White Paper ** 40 sheets Epson Presentation Paper Matte Epson High Quality Ink Jet Paper...

  • Page 32: Available Epson Papers

    Parent topic: Loading Paper Related references Available Epson Papers Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office. Paper Type...
  • Page 33 S041141 [216 × 279 mm]) S041649 S041271 A4 (8.3 × 11.7 inches S041140 [210 × 297 mm]) Epson Premium Photo Paper Glossy 4 × 6 inches S041808 (102 × 152 mm) S041727 5 × 7 inches S041464 (127 × 178 mm) 8 ×...

  • Page 34: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Presentation Paper Matte • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Premium Presentation Paper Matte Borderless Paper Sizes •...

  • Page 35: Paper Or Media Type Settings

    Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy...

  • Page 36: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 37 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other.
  • Page 38 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related tasks Copying Documents or Photos Related topics Scanning...

  • Page 39: Copying

    Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Documents or Photos You can copy color or black-and-white documents or photos onto plain paper. 1.

  • Page 40: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 41 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
  • Page 42 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 43: Print Quality Options - Windows

    Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing.
  • Page 44 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side. •...

  • Page 45: Double-Sided Printing Options - Windows

    Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.

  • Page 46: Custom Color Correction Options - Windows

    1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
  • Page 47 Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.

  • Page 48: Image Options And Additional Settings - Windows

    Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Image Options Emphasize Text Adjusts the weight of printed text to increase readability.

  • Page 49: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 50 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

  • Page 51: Selecting Extended Settings - Windows

    Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2.

  • Page 52: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 53: Printing Your Document Or Photo - Windows

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
  • Page 54 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...

  • Page 55: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...

  • Page 56: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 57: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 58: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...

  • Page 59: Selecting Basic Print Settings - Os X

    Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 60 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 61 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 62 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 63: Print Quality Settings - Os X

    Selecting Print Layout Options - OS X Print Quality Settings - OS X You can select any of the print quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on photo paper.

  • Page 64: Selecting Page Setup Settings - Os X

    Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window.

  • Page 65: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 66: Color Matching And Color Options - Os X

    Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 67: Selecting Printing Preferences - Os X

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 68: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 69: Printing Your Document Or Photo - Os X

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X...

  • Page 70: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.

  • Page 71: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic:...

  • Page 72: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Using the Product Buttons Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps >...

  • Page 74: Starting A Scan From A Scanning Program

    Scanning in Epson Scan 2 Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)

  • Page 76: Scanning In Epson Scan 2

    Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 77 You see this window:...
  • Page 78 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Do one of the following: • If you're scanning in Document Mode, select any of the additional settings that you want to use on the Main Settings tab.

  • Page 79: Additional Scanning Settings - Main Settings Tab

    Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Dual Image Output Scans the original image twice using different output settings.

  • Page 80: Image Format Options

    Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.

  • Page 81: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...

  • Page 82: Scanning From Smart Devices

    Scanning in Epson Scan 2 Scanning from Smart Devices Using the Epson iPrint application, you can use your iOS or Android smartphone or tablet to scan original documents or photos on your networked product and save them as digital files on your device.

  • Page 83: Scanning Using Easy Photo Scan

    Start, and select All Programs or Programs. Select Epson Software and click Easy Photo Scan. Select your product and click OK, if necessary. • OS X: Open the Applications folder, click Epson Software, and click Easy Photo Scan. Select your product and click OK, if necessary.
  • Page 84 Your scanning program launches. 4. Click Scan in the window that appears to scan your original. The scanned image is displayed in the Easy Photo Scan window with an automatically generated name. Note: You may need to close the scanning program window to display Easy Photo Scan. 5.

  • Page 85: Uploading Scanned Images To Facebook

    Uploading Scanned Images to Facebook You can configure a Facebook account for use with Easy Photo Scan and upload your scanned images to it. 1. Scan your original using Easy Photo Scan. 2. Click the icon. You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.

  • Page 86: Uploading Scanned Images To Google Photos

    10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Google Photos You can configure a Google Photos account for use with Easy Photo Scan and upload your scanned images.
  • Page 87 You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.

  • Page 88: Uploading Scanned Images To Evernote

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
  • Page 89 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.

  • Page 90: Uploading Scanned Images To Sugarsync

    8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
  • Page 91 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.

  • Page 92: Uploading Scanned Images To A Web Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
  • Page 93 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.

  • Page 94: Uploading Scanned Images To Email

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.

  • Page 95: Saving Scanned Images To A Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.

  • Page 96: Epson Jpeg File Settings

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.
  • Page 97 Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality. Encoding Specifies the encoding method. Standard: Images are rendered from the top to the bottom when displayed on a web browser.

  • Page 98: Epson Tiff And Multi-Tiff File Settings

    Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used.

  • Page 99: Saving Scanned Documents As A Searchable Pdf

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan OCR Component (Windows) or Epson Scan 2 OCR Component (OS X) is installed automatically when you install your scanner software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install the components if you want to perform OCR.

  • Page 100: Replacing Ink Cartridges

    You may also need to replace a cartridge that is more than six months old, or if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements.

  • Page 101: Checking Cartridge Status With Windows

    Related tasks Removing and Installing Ink Cartridges Related topics Printing with Black Ink and Expended Color Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer.
  • Page 102 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 103 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not available in Latin America.) Parent topic: Check Cartridge Status...

  • Page 104: Checking Cartridge Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...

  • Page 105: Purchase Epson Ink Cartridges

    Related topics Printing with Black Ink and Expended Color Cartridges Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office.

  • Page 106: Removing And Installing Ink Cartridges

    — Yellow — Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 107 Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. If the ink light is on, press the stop button. If the ink light is flashing or off, press and hold the stop button for 6 seconds until the ink cartridge holder moves to the replacement position.
  • Page 108 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 109 6. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 7.
  • Page 110 9. Lower the scanner unit. 10. Press the stop button. The print head moves to its home position and the printer starts charging the ink. This takes about 2 minutes to complete. When the power light stops flashing and remains on, ink charging is finished. Caution: Never turn off the product while the power light is flashing or you will waste ink.

  • Page 111: Replacing Ink Cartridges Using A Computer Utility

    Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).

  • Page 112: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.

  • Page 113: Printing With Expended Color Cartridges - Os X

    Parent topic: Printing with Black Ink and Expended Color Cartridges Related tasks Selecting Basic Print Settings - Windows Cancelling Printing Using a Product Button Related topics Loading Paper Printing with Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
  • Page 114 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.

  • Page 115: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.

  • Page 116: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Related topics...
  • Page 117 1. Press the power button to turn the product off. 2. Load a few sheets of plain paper in the product. 3. Hold down the stop button and press the power button to turn the product on. 4. When the product turns on, release both buttons. The product begins printing a nozzle check pattern.

  • Page 118: Checking The Nozzles Using A Computer Utility

    Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 119: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...

  • Page 120: Cleaning The Print Head Using The Product Buttons

    Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Buttons Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...
  • Page 121 • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4.
  • Page 122 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.

  • Page 123: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality...
  • Page 124 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 125: Cleaning The Paper Path

    Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. Note: Make sure there is no dust or stains on the scanner glass or document cover.

  • Page 126: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 127 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.
  • Page 128 8. Lower the scanner unit. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.

  • Page 129: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at epson.com.jm/support. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: •...

  • Page 130: Product Light Status

    Related tasks Changing Automatic Update Options Product Light Status You can often diagnose problems with your product by checking its lights. Lights WiFi power paper Light status Condition/solution The product is turned on. power light is on power light is flashing The product is busy.
  • Page 131 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 132: Running A Product Check

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check other available solutions. If they do not work, contact Epson. Parent topic:...

  • Page 133: Noise After Ink Installation

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 134: Usb Connection Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 135: Network Software Cannot Find Product On A Network

    • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.

  • Page 136: Product Does Not Appear In Os X Printer Window

    4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.

  • Page 137: Cannot Print Over A Network

    Related tasks Using WPS to Connect to a Network Related topics Wi-Fi Networking Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. •...

  • Page 138: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 139: Solving Copying Problems

    • You may need to disable the firewall and any anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Related concepts Scan Resolution Guidelines Related topics Scanning Wi-Fi Networking Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Copies are Cut Off Product Makes Noise When It Sits for a While...

  • Page 140: Copies Are Cut Off

    Copies are Cut Off Depending on your product, the default paper size for copies is either A4 (8.3 × 11.7 inches [210 × 297 mm]) or Letter (8.5 × 11 inches [216 × 279 mm]). • To change the default paper size to A4 (8.3 × 11.7 inches [210 × 297 mm]), make sure the product is turned off, then hold down the color copy button and press the power button to turn the product...

  • Page 141: Paper Jam Problems

    • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the sheet feeder printable side up. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references...

  • Page 142: Paper Ejection Problems

    5. Lift the scanner unit and remove the jammed paper and any torn pieces. 6. Lower the scanner and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related topics...

  • Page 143: Solving Problems Printing From A Computer

    Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic:...

  • Page 144: Product Icon Does Not Appear In Windows Taskbar

    Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: •...

  • Page 145: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Clear space on your hard drive or run a defragmentation utility to free up existing space.

  • Page 146: Solving Page Layout And Content Problems

    Related references Paper or Media Type Settings Windows System Requirements OS X System Requirements Related tasks Selecting Basic Print Settings - OS X Selecting Basic Print Settings - Windows Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print...

  • Page 147: Too Many Copies Print

    Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Blank Pages Print If blank pages print unexpectedly, try these solutions:...

  • Page 148: Border Appears On Borderless Prints

    Selecting Basic Print Settings - OS X Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. Note: For custom paper sizes, make sure you select a supported borderless page width.

  • Page 149: Incorrect Image Size Or Position

    Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software.

  • Page 150: Solving Print Quality Problems

    Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic:...

  • Page 151: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 152: Faint Printout Or Printout Has Gaps

    Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - OS X Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 153: Incorrect Colors

    • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation.

  • Page 154: Solving Scanning Problems

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 155: Cannot Start Epson Scan 2

    OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 156: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.

  • Page 157: Straight Lines In An Image Appear Crooked

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.

  • Page 158: Image Is Too Dark

    Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.

  • Page 159: Scanned Image Edges Are Cropped

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
  • Page 160 In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10: Select Epson Event Manager and click Uninstall.

  • Page 161: Uninstalling Product Software - Os X

    Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 162 Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase •...
  • Page 163 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office.

  • Page 164: Technical Specifications

    • Windows 8.x • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at epson.com.jm/support for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications...

  • Page 165: Os X System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 166: Printable Area Specifications

    Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain bond paper Weight 20 lb (75 g/m...
  • Page 167 Reduced print quality area/bottom: 1.26 inch (32 mm) Borderless Reduced print quality area/top: 1.69 inch (43 mm) Reduced print quality area/bottom: 1.38 inch (35 mm) Envelopes Sides: 0.12 inch (3 mm) Top/bottom: 0.20 inch (5 mm) Reduced print quality area/right: 0.71 inch (18 mm) Reduced print quality area/left: 1.57 inch (40 mm)

  • Page 168: Scanning Specifications

    Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.

  • Page 169: Dimension Specifications

    Color Cyan, Magenta, Yellow, Black Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package.

  • Page 170: Environmental Specifications

    Rated frequency range 50 to 60 Hz Rated current 0.5 to 0.3 A Power consumption Standalone copying: approximately 12 W (ISO/IEC24712) Ready mode: approximately 4 W Sleep mode: approximately 1.6 W Power off mode: approximately 0.3 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C)

  • Page 171: Safety And Approvals Specifications

    Maximum Radio-Frequency 17 dBm (EIRP) Power Transmitted Communication mode Infrastructure mode Security protocol SSL/TLS: HTTPS Server/Client Note: Wireless LAN standard complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location. Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B...

  • Page 172: Notices

    Notices Check these sections for important notices about your product. FCC Compliance Statement Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 173: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 174: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

  • Page 175: Copyright Attribution

    Parent topic: Copyright Notice Copyright Attribution © 2016 Epson America, Inc. 8/16 CPD-51359 Parent topic: Copyright Notice...

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