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Chapter 12 Troubleshooting
Computer Cannot Connect to the Internet
If your computer cannot connect to the Internet, try the following solutions until the
connection is fixed:
Make sure that the residential gateway is powered on. The Power LED should be
green and not flashing.
If the Power LED is flashing, then power off all of your network devices,
including the residential gateway and computers. Then power on each device in
the following order:
a
Residential Gateway
b Computer
Check the LEDs on the front panel of the residential gateway. Make sure the
Power, DSL, and at least one of the numbered LEDs are lit. If they are not, then
check the cable connections. The computer should be connected to one of the
ports numbered 1-4 on the residential gateway, and the Line port of the
residential gateway must be connected to the ADSL line.
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