Cd-Rom Drive Problems; Diskette Drive Problems; General Problems - IBM 6223 User Manual

2. Run the diagnostic tests to determine whether the computer is running correctly.
3. Reinstall the new software or new device.

CD-ROM drive problems

Symptom
CD-ROM drive is not
recognized.
A CD is not working correctly.
The CD-ROM drive tray is not
working.

Diskette drive problems

Symptom
The diskette drive activity LED
stays lit, or the computer
bypasses the diskette drive.

General problems

Symptom
A cover lock is broken, an LED
is not working, or a similar
problem has occurred.
Suggested action
Make sure that:
The IDE channel to which the CD-ROM drive is attached (primary or secondary)
v
is enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
Clean the CD.
If the problem remains, call for service.
1. Make sure that the computer is turned on.
2. If the CD-ROM tray still does not work, insert the end of a straightened paper
clip into the manual tray-release opening.
If the problem remains, call for service.
Suggested action
v If there is a diskette in the drive, make sure that:
– The diskette drive is enabled in the Configuration/Setup Utility program.
– The diskette is good and not damaged. (Try another diskette if you have
one.)
– The diskette is inserted correctly in the drive.
– The diskette contains the necessary files to start the computer.
– The software program is working correctly.
– The cable is installed correctly (in the correct orientation).
v To prevent diskette drive read/write errors, make sure that the distance between
the monitor and the diskette drive is at least 76 mm (3 in.).
If the problem remains, call for service.
Suggested action
Call for service.
Chapter 5. Solving problems
89