Support - JAMO DVR 50 Instruction Manual

8

Support

More information is available at Jamo's website.
Address: www.jamo.com
Updates
At our website, you can update the DVD Receiver's firmware/operating system with the latest new features. To do so, download the software from
the download section at the www.Jamo.com website. Then burn it on a CD-R and load it into the DVD receiver. See our website under download for
additional information.
If you do not have Internet access, or do not own or have access to a CD burner, an update can be purchased from the dealer where you purchased
your DVD Receiver.
Jamo reserves the right to change all settings and specifications without notice.
Environmental information
• The system is made of recyclable materials which can be reused if disassembled by authorised personnel.
• Please follow local regulations for the disposal of packaging materials, used batteries and discarded units.
Copyright
This product contains copyright technology which is protected pursuant to the patents that are the property of Macrovision Corporation and other
copyright holders. Any use of this copyright technology must be approved by Macrovision Corporation. The technology is intended for use in the
home unless otherwise approved by Macrovision Corporation. Breakdown and disassembly are prohibited.
Made under license from Dolby Laboratories. "Dolby" and the double "D" symbol are trademarks of Dolby Laboratories. "DTS" and "DTS Digital Out"
are trademarks of Digital Theater Systems, Inc.
Service
In case of warranty enquiries, please contact your dealer. In case of request for service under warranty, please enclose your original receipt.
Important: Never send the product to be repaired without prior agreement. If the DVD player is STILL UNDER WARRANTY, Jamo will pay freight costs
back and forth between the dealer and the Jamo authorised service centre. Any other freight must be paid for by the customer. The product must
always be packed properly, otherwise the product warranty will be discontinued. If the DVD player is NOT UNDER WARRANTY, all costs must be paid
for by the customer.
Warranty certificate
Jamo provides a twenty-four (24) month warranty from the date of purchase against material and manufacturing defects. For defects covered by the
warranty, the product must be returned to the dealer that sold the product, or refer to the enclosed appendix on the Jamo Instant Repair Service. The
expected time of repair, including transport, is approximately five working days (except for remote areas).
If any problems arise, information from our authorised service centres is available at the following address, or from the dealer who sold the product.
Terms of Warranty
1. The warranty is only valid on presentation of the original sales receipt, and if the serial number on the product
is fully legible.
2. The obligations of Jamo are limited either to repair or replacement of defective components. The repair or replacement of defective
components is based on an assessment by Jamo.
Exchange is only possible if the repair cannot be performed.
3. Warranty repairs must be carried out by an authorised Jamo dealer, or an authorised service centre. No remuneration is provided for
repairs performed by unauthorised workshops. Any repairs or damage to the product caused by unauthorised intervention are not covered by this
warranty.
4. This product will not be considered as being defective, either in materials or in manufacture, if adaptation to national, local, technical or safety-
related requirements is required in countries other than the specific country for which the product was originally designed and manufactured.
5. This warranty does not cover these types of adaptations, and no remuneration will be offered for these types of adaptations or for any
consequential damages. The warranty does not cover the following:
a) Periodic inspection, maintenance and repair or replacement of parts resulting from normal wear.
b) Costs connected to transport, disassembly or installation of the product.
c) Misuse, including use for purposes other than was intended, or faulty installation.
d) Damage caused by lightning, water, fire, natural catastrophes, war, insurrection, incorrect line voltage, insufficient ventilation or other causes
outside of the control of Jamo.
6. This warranty applies to every legal owner of the product during the warranty period.
17