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Savin Pro 1106EX Operating Instructions Manual

Troubleshooting
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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
When the Machine Does Not Operate As wanted
1
Troubleshooting When Using the Copy Function
2
Troubleshooting When Using the Printer Function
3
Troubleshooting When Using the Scanner Function
4
Adding paper, Toner and Staples
5
Clearing Misfeeds
6
Remarks
7

Operating Instructions

Troubleshooting

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Summary of Contents for Savin Pro 1106EX

  • Page 1: Operating Instructions

    Operating Instructions Troubleshooting When the Machine Does Not Operate As wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Printer Function Troubleshooting When Using the Scanner Function Adding paper, Toner and Staples Clearing Misfeeds Remarks Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine"...
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.

  • Page 3: Manuals For This Machine

    Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. ❖ About This Machine Be sure to read the Safety Information in this manual before using the ma- chine. This manual provides an introduction to the functions of the machine. It also explains the control panel, preparation procedures for using the machine, how to enter text, and how to install the CD-ROMs provided.
  • Page 4 ❖ Other manuals • Information • PostScript3 Supplement • UNIX Supplement • Manuals for DeskTopBinder Lite Note ❒ Manuals provided are specific to machine types. ❒ Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. ❒...

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ..................i How to Read This Manual ..................1 Symbols ........................1 Names of Major Options ....................2 1. When the Machine Does Not Operate As wanted Indicators........................3 Panel Tone......................4 Checking Machine Status and Settings...............5 When an Indicator to the Left of a Function Key is Lit........8 When You Have Problems Operating the Machine..........9 When a Job is Not Performed................14 2.
  • Page 6 When a Message is Displayed ................54 When a Message is Displayed on the Control Panel ..........54 When a Message is Displayed on the Client Computer...........61 5. Adding paper, Toner and Staples Loading paper ...................... 65 Loading paper into Tray 1 (Tandem Tray) ............... 65 Loading Paper into the A3/11”...

  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Ma- chine.

  • Page 8: Names Of Major Options

    Names of Major Options Major options of this machine are referred to as follows in this manual: • Auto Document Feeder → ADF • Finisher SR5000 → Finisher • Booklet Finisher BK5000 → Booklet Finisher...

  • Page 9: Indicators

    1. When the Machine Does Not Operate As wanted This chapter explains basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains Indicators displayed when the machine requires the user to remove misfed paper, add paper, or other perform other procedures. x: Misfeed indicator Appears when a misfeed occurs.

  • Page 10: Panel Tone

    When the Machine Does Not Operate As wanted Panel Tone The following table explains the meaning of the various beep patterns that the ma- chine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Two long beeps.

  • Page 11: Checking Machine Status And Settings

    Checking Machine Status and Settings Checking Machine Status and Settings You can check the machine's system status. ❖ Maintenance Info You can check the following items under [Maintenance Info]: • [Remaining Toner] Displays the amount of remaining toner. • [No Staples] Displays where the staple is empty.
  • Page 12 When the Machine Does Not Operate As wanted ❖ Machine Address Info You can check the following items under [Machine Address Info]: • [Machine IPv4 Address] Displays the machine's IPv4 address. • [Machine IPv6 Address] Displays the machine's IPv6 address. ❖...
  • Page 13 Checking Machine Status and Settings After checking the information, press [Exit]. The previous screen returns. Note ❒ [Output Tray Full], [Original Misfeed], [Paper Misfeed], and [Cover Open] appear only when these errors occur. ❒ For details about how to locate and remove misfeeds, see “Checking Jammed Paper”...

  • Page 14: When An Indicator To The Left Of A Function Key Is Lit

    When the Machine Does Not Operate As wanted When an Indicator to the Left of a Function Key is Lit When an indicator to the left of a function key lights up, press the corresponding function key. Then, follow the instructions displayed on the control panel. Problem Cause Solution...

  • Page 15: When You Have Problems Operating The Machine

    When You Have Problems Operating the Machine When You Have Problems Operating the Machine The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Important ❒ Check the contact address and Serial No. of Machine shown in the call service message, and then contact your service representative.
  • Page 16 When the Machine Does Not Operate As wanted Problem Cause Solution The scanned originals ex- • Press [Store File] to store pages that “ Memory is full. ceed the number of have been scanned. Delete unneces- Do you want to sheets/pages that can be sary files with [Delete File].
  • Page 17 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur frequently. The tray's side fences • Remove the paper. See p.93 “Re- may not be locked. moving Jammed Paper”. • Check the side fences are locked. See p.75 “Changing the Paper Size”. Misfeeds occur frequently.

  • Page 18: Document Server

    When the Machine Does Not Operate As wanted ❖ Document Server Problem Cause Solution The number of scanned To store scanned pages as a file, press “ Exceeded max. pages exceeds the capaci- [Store File]. Scanned data is stored as a number of pages ty per file of the Docu- file in the Document Server.
  • Page 19 When You Have Problems Operating the Machine Problem Cause Solution You want to check print You can print a single Check print quality by printing out only the first set using the {Sample quality before making a copy without specifying large print run.

  • Page 20: When A Job Is Not Performed

    When the Machine Does Not Operate As wanted When a Job is Not Performed If you cannot execute a function, it may be that the machine is being held up by another function. If you cannot execute a function, terminate any other functions currently active, and then try executing the function again.
  • Page 21 When a Job is Not Performed Mode after you select Copy Printer Mode before you select × × × Copy Operations for Copying → → → × Stapling → → × Sort × × × × × Interrupt Operations Copying for Copying ×...
  • Page 22 When the Machine Does Not Operate As wanted Mode after you select Copy Printer Mode before you select × × × Document Operations Server for Docu- ment Server × × × × × × Scanning a Document to Store in Doc- ument Server Printing from Docu-...
  • Page 23 When a Job is Not Performed Note ❒ Stapling cannot be used at the same time for multiple functions. ❒ If the machine is capable of executing multiple functions simultaneously, specify which function should have priority in “Print Priority”. This setting is factory-preset to “Display Mode”.
  • Page 24 When the Machine Does Not Operate As wanted...

  • Page 25: Troubleshooting When Using The Copy Function

    2. Troubleshooting When Using the Copy Function This chapter explains likely causes of and possible solutions for copier function problems. When a Message Appears This section explains the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒...
  • Page 26 Troubleshooting When Using the Copy Function Message Cause Solution The Punch function can- The following paper sizes are available Cannot punch this not be used with paper for Punch mode: paper size. size selected. • 2 holes: A3L, B4L, A4KL, B5KL, A5KL, B6L, A6L, 12”×18”L, 11”×17”L, Legal(8 ”×14”)L, Let-...
  • Page 27 When a Message Appears Message Cause Solution A paper size not available The following paper sizes are available Duplex is not in Duplex mode has been for Duplex mode: A3L, B4L, A4KL, available with selected. B5KL, A5KL, B6L, A6L, this paper size. 12”×18”L, 11”×17”L, Legal ”×11”)L, Letter (8 ”×11”)KL,...

  • Page 28: Connect Copy

    Troubleshooting When Using the Copy Function Message Cause Solution The entered login user Inquire the user administrator for the Authentication name or login password correct login user name and login pass- has failed. is not correct. word. The machine cannot per- Contact the administrator.
  • Page 29 When a Message Appears Message Cause Solution Press the {User Tools} key to close the The sub-machine's User Cannot print from Tools menu is open. User Tools menu. the sub-machine. Check the status of the sub-machine. Press the {Interrupt} key on the sub-ma- The sub-machine is in In- Sub-machine is in terrupt mode.

  • Page 30: Display During Connect Copy

    Troubleshooting When Using the Copy Function Display During Connect Copy This section explains about the display during Connect Copy. Problem Cause Solution [Connect Copy] is not dis- The sub-machine's main Turn on the sub-machine's main power. played. power is off. [Connect Copy] is not dis- Functions that cannot be Cancel the functions selected on the...

  • Page 31: If Connect Copy Is Cancelled

    If Connect Copy is Cancelled If Connect Copy is Cancelled This section explains about causes and remedies when Connect Copy is can- celled. Problem Cause Solution The machine cancels The main machine's Turn on the sub-machine's main power Connect Copy. main power is off, or the or operation switch, and then press operation switch has...

  • Page 32: If You Cannot Exit From Connect Copy

    Troubleshooting When Using the Copy Function If You Cannot Exit from Connect Copy This section explains about causes and remedies if you cannot exit from Connect Copy. Problem Cause Solution Press the {Stop} key on the main ma- There is no response when Scanning is in progress.

  • Page 33: When You Cannot Make Clear Copies

    When You Cannot Make Clear Copies When You Cannot Make Clear Copies This section explains likely causes of and possible solutions for unclear copies. Problem Cause Solution Copies appear dirty. Image density is too high. Adjust the image density. See “Adjust- ing Copy Image Density”, Copy/Docu- ment Server Reference.
  • Page 34 Troubleshooting When Using the Copy Function Problem Cause Solution Images appear only par- The paper is damp. Use paper that has been stored in the tially. recommended temperature and hu- midity condition. See “Copy Paper”, About This Machine. Black lines appear. The exposure glass is Clean them.

  • Page 35: When You Cannot Make Copies As Wanted

    When You Cannot Make Copies As Wanted When You Cannot Make Copies As Wanted This section explains likely causes of and possible solutions for unclear copies. ❖ Basic Problem Cause Solution Misfeeds occur frequently. The number of sheets Load paper only as high as the upper loaded exceeds the capac- limit markings on the side fence of the ity of the machine.
  • Page 36 Troubleshooting When Using the Copy Function Problem Cause Solution You cannot combine sev- Selected functions cannot Check the combination of functions eral functions. be used together. and make the settings again. See “Func- tion Compatibility”, Copy/Document Server Reference. When sorting, the pages The memory became full You can interrupt copying when the are divided into two...
  • Page 37 When You Cannot Make Copies As Wanted Problem Cause Solution In Margin Adjustment There is a lack of margin Set a narrower margin with User Tools. mode, parts of the origi- space on the opposite You can set the width between 0 - 30 nal image are not copied.
  • Page 38 Troubleshooting When Using the Copy Function ❖ Duplex Problem Cause Solution Cannot print in duplex You have selected a tray Set the tray to [2 Sided Copy] in [Tray Pa- mode. which is set to [1 Sided per Settings] in [System Settings]. See Copy] in [Tray Paper Set- “System Settings”, General Settings tings] in [System Settings].

  • Page 39: When Memory Is Full

    When You Cannot Make Copies As Wanted When Memory is Full This section explains likely causes of and possible solutions for problems related to full memory. Message Cause Solution The scanned originals ex- Press [Print] to copy scanned originals Memory is full. ceeds the number of pag- and cancel the scanning data.
  • Page 40 Troubleshooting When Using the Copy Function...

  • Page 41: Troubleshooting When Using The Printer Function

    3. Troubleshooting When Using the Printer Function This chapter explains likely causes of and possible solutions for printer function problems. When a Message Appears during Installation of the Printer Driver This section explains what to do if a message appears when installing the printer driver.

  • Page 42: Windows 2000

    Troubleshooting When Using the Printer Function Windows 2000 This section explains the procedure under Windows 2000. On the [Start] menu, point to [Settings], and then click [Printers]. Double-click the Add Printer icon. Follow the instructions in Add Printer Wizard. If the CD-ROM drive is D, the source files of the printer driver are stored in the following location: •...

  • Page 43: Windows Nt 4.0

    When a Message Appears during Installation of the Printer Driver Windows NT 4.0 This section explains the procedure under Windows NT 4.0. On the [Start] menu, point to [Settings], and then click [Printers]. Double-click the Add Printer icon. Follow the instructions in Add Printer Wizard. If the CD-ROM drive is D, the source files of the printer driver are stored in the following location: •...

  • Page 44: If Usb Connection Fails

    Troubleshooting When Using the Printer Function If USB Connection Fails This section explains how to troubleshoot a problem related to USB connection. Problem Cause Solution The machine is not auto- The USB cable is not con- Turn off the power of the machine, re- matically recognized.

  • Page 45: When A Message Appears

    When a Message Appears When a Message Appears This section describes the principal messages that appear on the panel display. If a message not described here appears, act according to the message. Reference Before turning the main power off, see “Turning On/Off the Power”, About This Machine.

  • Page 46: Alert Messages

    Troubleshooting When Using the Printer Function Alert Messages This section describes the machine Alert messages. Message Cause Solution • IEEE 802.11b interface Turn off the machine and check the Cannot connect with unit was not inserted IEEE 802.11b interface unit is inserted the wireless card.

  • Page 47: Checking The Error Log

    When a Message Appears Message Cause Solution Maximum capacity of Reduce the value of [Resolution] in the Memory Overflow PCL 5e/6 or PostScript 3 printer driver. Alternatively, select list display has been ex- [Frame Priority] from [Memory Usage] in ceeded. [System].

  • Page 48: When You Cannot Print

    Troubleshooting When Using the Printer Function When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Cause Solution Printing does not start. The power is off. Check the cable is securely plugged into the power outlet and the machine.
  • Page 49 When You Cannot Print Problem Cause Solution Printing does not start. If the machine is operat- Check access point settings when in the ing in an extended wire- infrastructure mode. Depending on the less LAN, the receiver's access point, client access may be limit- MAC address may be ed by MAC address.
  • Page 50 Troubleshooting When Using the Printer Function ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the data-in lamp does not light up or blink. Check if the print port setting is correct. When it is connected using a parallel interface, connect it to LPT1 or LPT2.

  • Page 51: Other Printing Problems

    Other Printing Problems Other Printing Problems This section explains likely causes of and possible solutions for problems that can occur when printing from a computer. Problem Cause Solution Print is smudges. Settings for thick pa- • PCL 5e/6 and PostScript 3 per have not been Select [Thick] in the [Type:] list on the [Paper] made when printing...
  • Page 52 Troubleshooting When Using the Printer Function Problem Cause Solution Images are printed at The tray's side fences Check the side fences are locked. See p.75 slant. might not be locked. “Changing the Paper Size”. Print is slanted. The paper is feeding Load the paper correctly.
  • Page 53 Other Printing Problems Problem Cause Solution There is considerable Processing time de- If the data-in lamp is blinking, data has been delay between the pends on data vol- received by the printer. Wait for a moment. print start instruction ume. High volume Making the following setting on the printer and actual printing.
  • Page 54 Troubleshooting When Using the Printer Function Problem Cause Solution ❖ RPCS There is considerable Processing time de- delay between the pends on data vol- Select the lower value for [Resolution:] on print start instruction ume. High volume the [Print Quality] tab in the printer driver's and actual printing.
  • Page 55 Other Printing Problems Problem Cause Solution Duplex printing is Duplex printing can- When using duplex printing, make settings to malfunctioning. not be done with paper use paper from a tray other than the bypass set in the bypass tray. tray. Duplex printing is The upper tray cannot Specify a another output tray.
  • Page 56 Troubleshooting When Using the Printer Function Problem Cause Solution PDF files do not print PDF files are pass- To print password-protected PDF files, enter out/cannot perform word-protected. the password in the [PDF Menu] or on Web Im- [PDF Direct Print]. age Monitor.

  • Page 57: When Scanning Is Not Done As Expected

    4. Troubleshooting When Using the Scanner Function This chapter explains likely causes of and possible solutions for scanner function problems. When Scanning is Not Done as Expected This section explains causes and remedies when scan results are not as expected. Problem Cause Solution...

  • Page 58: When You Cannot Send Scanned Files

    Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files The following sections explain likely causes of and solutions for Network Deliv- ery and E-mail Sending-related problems. When Stored Files Cannot be Accessed This section explains likely causes of and possible solutions for job access-relat- ed problems.

  • Page 59: When Stored Files Cannot Be Edited

    When You Cannot Send Scanned Files When Stored Files Cannot be Edited This section explains likely causes of and possible solutions for the TWAIN driv- er failing to operate. Problem Cause Solution Stored files cannot be Limits have been imposed using Contact the administrator.

  • Page 60: When A Message Is Displayed

    Troubleshooting When Using the Scanner Function When a Message is Displayed This section explains likely causes of and possible solutions for error messages that may appear on the machine's control panel. When a Message is Displayed on the Control Panel This section explains causes and remedies if an error message appears on the display of the control panel.
  • Page 61 When a Message is Displayed Message Cause Solution The number of files ex- Reduce the number of files and send Exceeded max. ceeded the maximum them again. number of files number possible. which can be sent at the same time. Reduce the number of the selected files.
  • Page 62 Troubleshooting When Using the Scanner Function Message Cause Solution The destination comput- Check whether the computer name and Cannot find the er name or folder name is the folder name for the destination are specified path. invalid. correct. Please check the settings.
  • Page 63 When a Message is Displayed Message Cause Solution The correct Network set- • Check the network settings of the Connection with tings are not made. client computer. the destination has failed. Check • Check that components such as the LAN cable are connected properly. the status and connection.
  • Page 64 Troubleshooting When Using the Scanner Function Message Cause Solution Transmission has failed. Allocate sufficient space. Transmission has There was not enough failed. Insuffi- free space on the hard cient memory in disk of the SMTP server, the destination FTP server, or client com- hard disk.
  • Page 65 When a Message is Displayed Message Cause Solution The maximum enterable Make sure the maximum number of Exceeded max. number of alphanumeric characters which can be entered, and number of alpha- characters has been ex- then enter it again. See “Values of vari- numeric charac- ceeded.
  • Page 66 Troubleshooting When Using the Scanner Function Message Cause Solution Because there is not Specify whether to use the data or not. Memory is full. enough free hard disk Do you want to space in the machine for store scanned storing in the Document file? Server, only some of the pages could be scanned.

  • Page 67: When A Message Is Displayed On The Client Computer

    When a Message is Displayed When a Message is Displayed on the Client Computer This section explains likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. Important ❒ If a message not described here appears, act according to the message. For in- formation about how to turn off the main power switch, see About This Ma- chine.
  • Page 68 Troubleshooting When Using the Scanner Function Message Cause Solution • The machine's main • Set the main power switch to “On”. Scanner is not power switch is off. available. Check • Check whether the machine is con- the scanner con- •...
  • Page 69 When a Message is Displayed Message Cause Solution • The main power • Check whether the main power Cannot find "XXX" switch of the previ- switch of the scanner used for the scanner used for ously used scanner is previous scan is turned off. the previous not set to “On”.
  • Page 70 Troubleshooting When Using the Scanner Function Message Cause Solution Failed to authenticate the Contact the administrator of the ma- Cannot register user at the authentication chine. the user because server because the ad- the scanner's ad- dress book is full. dress book is full.

  • Page 71: Adding Paper, Toner And Staples

    5. Adding paper, Toner and Staples This chapter explains troubleshooting procedures that are applicable to all the machine's functions. Loading paper This section explains what to do when paper runs out and needs reloading. R CAUTION: • When loading paper, take care not to trap or injure your fingers. Note ❒...
  • Page 72 Adding paper, Toner and Staples Carefully pull out the paper tray until it stops. ANQ001S Square the paper and place it print side down. • Whole tray pulled out ANQ002S • Left half of the tray pulled out ANQ003S Carefully slide the paper tray fully in. Note ❒...

  • Page 73: Loading Paper Into The A3/11" × 17" Tray Unit

    Loading paper Loading Paper into the A3/11” × 17” Tray Unit The following procedure explains how to load paper into the A3/11” × 17” tray unit. To use the A3/11” × 17” tray unit, you must replace Tray 1. Important ❒...

  • Page 74: Loading Paper Into Tray 2 And 3

    Adding paper, Toner and Staples Loading Paper into Tray 2 and 3 The following procedure explains how to load paper into Tray 2 and 3. Important ❒ Various sizes of paper can be loaded in Tray 2 and 3 by adjusting the positions of side fence and end fence.

  • Page 75: Loading Paper Into The Large Capacity Tray (Lct)

    Loading paper Loading Paper into the Large Capacity Tray (LCT) The following procedure explains loading paper into the large capacity tray (LCT). The LCT is identified as Tray 4, Tray 5, and Tray 6. Important ❒ Various sizes of paper can be loaded in Tray 4 and Tray 5 by adjusting the po- sitions of side fence and end fence.

  • Page 76: Loading Paper Into The Wide Large Capacity Tray (Wide Lct)

    Adding paper, Toner and Staples Loading Paper into the Wide Large Capacity Tray (Wide LCT) The following procedure explains loading paper into the wide large capacity tray (Wide LCT). The Wide LCT is identified as Tray 4, Tray 5, and Tray 6. Important ❒...

  • Page 77: Loading Paper Into The Multi Bypass Tray (Tray 7)

    Loading paper Loading Paper into the Multi Bypass Tray (Tray 7) The following procedure explains loading paper into the multi bypass tray (Tray 7). Important ❒ Check that the paper edges are aligned at the left side. ❒ The maximum number of sheets you can load into the multi bypass tray (Tray 7) depend on paper type.

  • Page 78: Loading Paper In The Interposer

    Adding paper, Toner and Staples Press the elevator switch on the multi bypass tray (Tray 7). APF030S The green lamp of the elevator switch is blinking while the tray is going up and down, and keeps lit when it stops. Press the elevator switch to move down original table if you want to either add paper or remove jammed ones.
  • Page 79 Loading paper While pressing the release lever, align the side fence with the paper size to be loaded. ANQ010S Load paper orderly. Tightly fit the side fence to the loaded paper. ANQ012S When loading paper larger than A4, draw out the paper extender. Note ❒...
  • Page 80 Adding paper, Toner and Staples Orientation-Fixed Paper or Two-Sided Paper The following describes paper with its orientation and printing surface specified (letterhead paper). Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed.

  • Page 81: Changing The Paper Size

    Changing the Paper Size Changing the Paper Size This section explains how to change a paper size. Procedures for changing the paper size differ depending on the tray (tray 1 or other optional paper tray units). Make sure you are following the appropriate procedure before you begin.

  • Page 82: Changing The Paper Size In Tray 2 And 3

    Adding paper, Toner and Staples Changing the Paper Size in Tray 2 and 3 The following procedure explains how to change a paper size in Tray 2 and 3. Important ❒ If a paper tray is pushed vigorously when putting it back into place, the posi- tion of the tray's side fence may slip out of place.
  • Page 83 Changing the Paper Size While pressing down the release lever, slide the side fences until they are aligned the paper size you want to load. ANQ016S Slide the end fence until it is aligned with the size of paper to you want to load.

  • Page 84: Changing The Paper Size In The Large Capacity Tray (Tray 4 And 5)

    Adding paper, Toner and Staples Changing the Paper Size in the Large Capacity Tray (Tray 4 and 5) The following procedure explains how to change a paper size in the LCT (Tray 4 and 5). Important ❒ As for changing paper sizes of Tray 6, contact your service representative. ❒...
  • Page 85 Changing the Paper Size Fasten the side fence with the screws. ANQ022S Set the end fence along the paper size. ANQ023S Square the paper and set it in the tray. ANQ024S Set the paper size selector in the innermost part of the tray to he new paper size. ANQ025S...
  • Page 86 Adding paper, Toner and Staples Carefully slide the paper tray fully in. Check the size on the display. ” × 11”K into the Large Capacity Tray (Tray 4 and 5) Load A4K, 8 ” × 11”K. Follow the procedure below to set the end fence for A4K, 8 Set the end fence according to the paper size.

  • Page 87: Changing The Paper Size In The Wide Large Capacity Tray

    Changing the Paper Size Changing the Paper Size in the Wide Large Capacity Tray The following procedure explains how to change a paper size in the wide large capacity tray (Wide LCT). Important ❒ Check that the paper edges are aligned at the left side. ❒...
  • Page 88 Adding paper, Toner and Staples Fasten the side fence with the screws. ANQ063S Release the lock on the back fence. ANQ064S Square the paper and set it in the tray. ANQ066S...
  • Page 89 Changing the Paper Size Tightly fit the back fence to the loaded paper and then re-lock the back fence again. ANQ067S Carefully slide the paper tray fully in. Check the size on the display.

  • Page 90: Changing To A Size That Is Not Automatically Detected

    Adding paper, Toner and Staples Changing to a Size that is Not Automatically Detected If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel. This section explains how to load these paper taking 11”×...
  • Page 91 Changing the Paper Size Press [Paper Size] tab. Select a combination of the specified paper size and orientation, and then press [OK]. The paper size and orientation appear. Press the {Tray Paper Setting} key. The initial display is shown. Note ❒...

  • Page 92: Pausing Copy When Using Finisher

    Adding paper, Toner and Staples Pausing Copy When Using Finisher You can pause a large volume of copies when using Finisher. Press the {Suspend/Resume} key. The key lights up. ANQ082S Remove the stack of paper from the finisher shift tray. ANQ083S Press the {Suspend/Resume} key.

  • Page 93: Adding Toner

    Adding Toner Adding Toner This section explains adding and storing toner. R WARNING: • Do not incinerate used toner or toner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations. R CAUTION: •...
  • Page 94 Adding paper, Toner and Staples Important ❒ Faults may occur if you use toner other than the recommended type. ❒ When adding toner, do not turn off the operation switch. If you do, settings will be lost. ❒ Always add toner when the machine instructs you. ❒...

  • Page 95: Inserting Toner

    Adding Toner Inserting Toner The following describes how to replace toner. Important ❒ Do not shake the toner bottle with its mouth down after removing it. Residual toner may scatter. ANR001S Used Toner Toner cannot be re-used. Bring the stored used container to your sales representative or service represen- tative for recycling through our recycling system.

  • Page 96: Adding Staples

    Adding paper, Toner and Staples Adding Staples This section explains what to do when staples need replacing. R CAUTION: • Keep your hands clear of the booklet finisher tray when pulling out or push- ing in the finisher's staple unit. You can trap your fingers if you do not. Important ❒...

  • Page 97: Booklet Finisher (Saddle Stitch)

    Adding Staples Booklet Finisher (Saddle Stitch) The following procedure explains how to add staples to the Booklet Finisher. ANR003S...
  • Page 98 Adding paper, Toner and Staples...

  • Page 99: Clearing Misfeeds

    6. Clearing Misfeeds This chapter explains what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R CAUTION: • The inside of the machine could be very hot. Do not touch any parts other than specified in this document when removing misfed paper.

  • Page 100: Locating Jammed Paper

    Clearing Misfeeds Locating Jammed Paper If a misfeed happens, remove the misfed paper or original following the proce- dures stated on the sticker on the rear of main unit front cover. A misfeed has occurred in the place corresponding to the letter displayed on the control panel.
  • Page 101 Removing Jammed Paper After each step is complete, press [Next]. To go back to the previous step, press [Previous]. Press [Entire View], the entire machine is displayed. When all jammed paper are removed, restore the machine to the original state. Note ❒...

  • Page 102: Removing Jammed Paper

    Clearing Misfeeds Removing Jammed Paper The following procedure explains how to remove jammed paper. Important ❒ The fusing section of this machine might be very hot. Caution should be taken when removing misfed paper. ❒ When removing jammed sheets, take care to touch only those areas explicitly indicated in the manual.
  • Page 103 Removing Jammed Paper • When C is lit ANR007S • When D is lit...
  • Page 104 Clearing Misfeeds • When M is lit (when Booklet Finisher is installed) ANR018S...
  • Page 105 Removing Jammed Paper ANR019S • When N1 is lit (when Z-Folding Unit is installed) ANS008S...
  • Page 106 Clearing Misfeeds • When N2 or N3 is lit (when Z-Folding Unit is installed) ANS009S • When P1 is lit (when ADF is installed) ANR011S • When P2 is lit (when ADF is installed) ANR027S...
  • Page 107 Removing Jammed Paper • When Q1 or Q2 is lit (when Interposer is installed) ANR016S • When Q3 or Q4 is lit (when Interposer is installed) ANR017S...
  • Page 108 Clearing Misfeeds • When R is lit (when Finisher is installed) ANR021S...
  • Page 109 Removing Jammed Paper • When U is lit (when Large Capacity Tray is installed) ANR012S • When U is lit (when Wide Large Capacity Tray is installed) ANR013S...
  • Page 110 Clearing Misfeeds • When V is lit (when Multi Bypass Tray (Tray 7) is installed) ANR020S • When Z1 is lit ANR009S • When Z4 is lit ANR010S...

  • Page 111: When Z-Folded Paper Is Not Properly Aligned

    Removing Jammed Paper Note ❒ Inside the finisher, or inside the front cover, there is a sticker explaining how to remove misfed paper. ❒ If a detailed removal instruction appears on the right of the screen, follow it. ❒ You can also use the procedure indicated in [System Status] to remove jammed paper.

  • Page 112: Removing Jammed Staples

    Clearing Misfeeds Removing Jammed Staples This section explains how to remove jammed staples. R CAUTION: • Keep your hands clear of the booklet finisher tray when pulling out or push- ing in the finisher's staple unit. You can trap your fingers if you do not. Important ❒...

  • Page 113: Booklet Finisher (Saddle Stitch)

    Removing Jammed Staples Booklet Finisher (Saddle Stitch) The following procedure explains how to remove jammed staples from the Booklet Finisher. ANR023S...

  • Page 114: Removing Punch And Staple Waste

    Clearing Misfeeds Removing Punch and Staple Waste This section explains how to remove punch and staple waste. Note ❒ While “ ” or “ Hole Punch Receptacle is full. Waste Staple Recepta- ” is displayed, you cannot use the Punch function or the Staple cle is full.

  • Page 115: Remarks

    7. Remarks This chapter describes how to maintain and operate the machine. Where to Put Your Machine This section provides precautions for installation, movement and disposal. Machine Environment Choose your machine's location carefully. Environmental conditions greatly affect its performance. Optimum environmental conditions The following describes precautions when moving the machine.
  • Page 116 Remarks Environments to avoid • Locations exposed to direct sunlight or other sources of strong light (more than 1,500 lux). • Locations directly exposed to cool air from an air conditioner or heated air from a heater. (Sudden temperature changes can cause condensation to form inside the machine.) •...

  • Page 117: Moving

    Where to Put Your Machine Moving The following describes precautions when moving the machine. R CAUTION: • Contact your service representative if you need to lift the machine (such as when relocating it to another floor). Do not attempt to lift the machine without the assistance of your service representative.

  • Page 118: Power Connection

    Remarks Power Connection The following explains power supply. R WARNING: • The supplied power cord is for use with this equipment only. Do not use with other appliances. Doing so may result in fire, electric shock, or injury. R WARNING: •...

  • Page 119: Access To The Machine

    Where to Put Your Machine Access to the Machine Place the machine near the power source, providing the clearance areas shown. Rear: more than 20 cm (7.8”) Right: more than 3 cm (1.1”) Front: more than 55.5 cm (21.6”) Left: more than 40 cm (15.7”) Note ❒...

  • Page 120: Maintaining Your Machine

    Remarks Maintaining Your Machine If the exposure glass or ADF belt is dirty, copy clarity may be reduced. Clean these parts if they are dirty. Important ❒ Do not use chemical cleaners or organic solvents, such as thinner or benzene. If such substances get inside the machine or melt plastic parts, a failure might occur.

  • Page 121: Earth Leakage Circuit Breaker

    Earth Leakage Circuit Breaker Earth Leakage Circuit Breaker This section explains how to test the earth leakage circuit breaker. For details, see “Guide to Components”, About This Machine. R WARNING: • Do not turn the earth leakage circuit breaker from the off to the on po- sition.
  • Page 122 Remarks Turn the switch to the on position. ANQ089S Turn on the main power switch of the machine. Note ❒ If the power does not come on, check if the earth leakage circuit breaker is in the off position. If so, do not turn it to the on position. Contact your sales or service representative immediately.

  • Page 123: Index

    INDEX Access to the Machine Earth Leakage Circuit Breaker Adding Edit Paper Enquiry Staples Environment Toner Environments to avoid Adding Staples Error Log Booklet Finisher Exposure Glass Finisher Alert Messages Auto Document Feeder (ADF) Finisher Booklet Finisher How to Read This Manual Cannot Browse If USB Connection Fails the Network to Send a Scan File...
  • Page 124 Names of Major Options Toner Network Delivery Function Tray 1 (Tandem Tray) Cannot be Used Troubleshooting Copy Function Printer Function Scanner Function Operations are Not Possible TWAIN When Messages Appear TWAIN Driver Cannot be Started Optimum environmental conditions Other Printing Problems Used Toner Panel Tone Pausing Copy When Using Finisher...
  • Page 125 In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON. c means STAND BY. Copyright © 2008...
  • Page 126 Type for Pro 906EX Type for Pro 1106EX Type for Pro 1356EX EN USA D102-7595...

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