Chapter 27 Troubleshooting
27.4.1.3.1 JAVA (Sun)
1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab.
2 make sure that Use Java 2 for <applet> under Java (Sun) is selected.
3 Click OK to close the window.
Figure 211 Java (Sun)
27.4.2 ActiveX Controls in Internet Explorer
If ActiveX is disabled, you will not be able to download ActiveX controls or to use Trend
Micro Security Services. Make sure that ActiveX controls are allowed in Internet Explorer.
Screen shots for Internet Explorer 6 are shown. Steps may vary depending on your version of
Internet Explorer.
1 In Internet Explorer, click Tools, Internet Options and then the Security tab.
2 In the Internet Options window, click Custom Level.
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P-662H/HW-D Series User's Guide